Skip to content
    UBER
    Earnings call· Dec 2024(Q4 FY24)

    Uber Technologies, Inc UBER

    Feb 5, 2025 Source

    Executive summary

    Uber Q4 FY24 — Accelerated Growth in Audience, Trips, and Gross Bookings

    Uber delivered an accelerating Q4 FY24, driven by strong product innovation, record multiproduct usage, and significant growth in its Uber One membership program. The company exceeded all components of its 3-year outlook commitments for 2024, demonstrating robust top-line growth and profit expansion. Management remains confident in its ability to balance growth and profitability, while strategically investing in autonomous vehicle technology and geographic expansion.

    Highlights

    5
    • Gross bookings grew 21% year-over-year on a constant currency basis, exceeding guidance.

    • Adjusted EBITDA grew 60% year-over-year, surpassing the 3-year outlook commitment.

    • Annual free cash flow as a percentage of EBITDA was 106%, exceeding the 90%+ commitment.

    • Uber One membership program added 5 million members in the quarter, reaching a total of 30 million, up nearly 60% year-over-year.

    • Multiproduct use reached an all-time high of 37% of Uber consumers.

    Concerns

    3
    • FX headwinds are expected to be a larger top-line headwind in Q1 FY25, estimated at 5.5 percentage points compared to 3 points in Q4 FY24.

    • Insurance costs, while easing, remain a factor, with U.S. Mobility insurance costs likely to be high single digits on a per-trip basis in 2025.

    • Q1 FY25 guidance incorporates impacts from a leap year quarter, devastating fires in Los Angeles, and unusual weather patterns in the South.

    Guidance & targets

    6
    CategoryTargetConfidence
    Q1 FY25 Gross Bookings Growth
    17% to 21% constant currency growth
    high materiality
    High
    Q1 FY25 Adjusted EBITDA
    33% at the midpoint
    high materiality
    High
    Full Year 2024 Gross Bookings Growth
    21%
    high materiality
    High
    Full Year 2024 Adjusted EBITDA Growth
    60% year-on-year
    high materiality
    High
    Full Year 2024 Free Cash Flow as % of EBITDA
    106%
    high materiality
    High
    U.S. Mobility Insurance Costs
    high single digits
    medium materiality
    High

    Operational metrics

    10
    Adjusted EBITDA Margin
    7.8%up 30 bps year-over-year
    Q4 FY24

    Mobility EBITDA margin as a percentage of gross bookings.

    Multiproduct Use
    37%all-time high
    Q4 FY24

    Percentage of Uber consumers using multiple products on the platform.

    Fleet Inventory
    15%
    current

    Fleets represent 15% of Uber's inventory, positioning for autonomous management.

    Active Merchants
    over 1 millionup about 16% year-on-year
    Q4 FY24

    Includes big and small merchants on the platform.

    Merchant Penetration
    about 1/3
    current

    Percentage of merchants in top 10 markets that are on Uber Eats, indicating significant runway.

    FX Headwind
    5.5 percentage pointscompared to closer to 3 points in Q4
    Q1 FY25

    Expected impact on Gross Bookings growth, primarily from Latin American currencies.

    AV Addressable Market
    10% to 15%
    next 5 years

    Estimated percentage of the overall Mobility marketplace addressable by autonomous vehicles in the near term.

    AV Addressable Market
    gradually expand
    next 15 years

    Expected expansion of the AV addressable market over the longer term.

    U.S. AV Market Opportunity
    $1 trillion
    long term

    Estimated market size for AVs in the U.S. alone when commercialized at scale.

    CPI Motor Vehicle Insurance Growth
    11%down more than 50% from April peak
    December

    Consumer Price Index for motor vehicle insurance, indicating easing pressure.

    Product announcements

    3
    ProductTypeDetails
    Uber Teensexpansion
    Driver Insights dashboardexpansion
    Advantage Mode for driversexpansion

    Deals & partnerships

    1
    WaymoAutonomous vehicle integration

    Uber is partnering with Waymo to integrate their autonomous vehicles into the Uber network. Austin residents can sign up for an interest list to match with a Waymo AV when it launches next month. Also preparing for launches in Atlanta.

    Risks & headwinds

    4
    Foreign Exchange HeadwindsQ1 FY25

    5.5 percentage points top-line headwind in Q1 FY25, compared to 3 points in Q4 FY24

    Mitigation: Management absorbs FX volatility within the company to maintain consistent margin expansion, using levers to manage impacts on the profit line.

    High Insurance CostsFY25

    U.S. Mobility insurance costs likely to be high single digits on a per-trip basis in 2025, down from prior years.

    Mitigation: Internal initiatives including tech innovation (Driver Insights dashboard, Advantage Mode), risk management (finalized carrier terms, captive insurance company), and regulatory reform efforts in states like Georgia, California, New Jersey.

    External factors impacting Q1 FY25 performanceQ1 FY25

    Impacts from a leap year quarter, devastating fires in Los Angeles, and unusual weather patterns in the South.

    Mitigation: These impacts are already incorporated into the Q1 guidance for gross bookings growth.

    Longer-than-expected commercialization timeline for autonomous vehiclesYears from now

    Commercialization will take significantly longer, requiring regulatory alignment, superhuman safety records, cost-effective hardware (tens of thousands of dollars), first-rate on-the-ground operations, and high-utilization networks.

    Mitigation: Uber is investing aggressively in AV supply, fleet management, and technical partnerships, aiming to be an indispensable go-to-market partner for AV players. Initial balance sheet risk to catalyze the industry.

    What to watch in Q1 FY25

    5

    Waymo AV launch in Austin

    next month (March 2025)
    CurrentInterest list sign-ups available
    TargetSuccessful launch and initial operational data

    Why it matters

    This launch will provide early insights into the commercial viability and customer acceptance of AVs integrated into Uber's platform, informing future AV strategy and expansion.

    Just today, we announced that Austin residents can sign up for interest list right in their Uber app to increase their chances of matching with a Waymo AV when we launch next month.

    Q&A highlights

    6

    How does Uber think about investing in autonomous assets (first-party fleet, fleet management)? What are the puts and takes on Mobility incremental margins and profitability for 2025?

    Dara stated Uber is investing aggressively in AV supply, including fleet supply and depots for electrification, but these investments are currently small relative to the P&L. Prashanth emphasized viewing profitability at a total company level, making investment decisions based on returns. Mobility EBITDA margin was 7.8% of GBs, up 30bps YoY, driven by supply incentives and operating leverage, partially offset by insurance costs. Investments are supporting strong Mobility growth (24% CC in Q4).

    We're investing aggressively across all parts of the portfolio. And I think the way that you can think about it is that every new product that we build, we first build by going out and investing in supply and building out kind of liquidity on the supply side.

    asked by Brian Nowak · answered by Dara Khosrowshahi

    3 min read6 chapters

    Detailed Narrative

    01

    Autonomous Vehicle Strategy and Commercialization

    Uber views autonomous vehicles (AVs) as a significant long-term opportunity, estimating the U.S. market alone at $1 trillion. While AV technology is advancing, commercialization is expected to take significantly longer, requiring regulatory alignment, a superhuman safety record, cost-effective hardware platforms (tens of thousands of dollars, down from hundreds of thousands), first-rate on-the-ground operations, and a high-utilization network. Uber aims to be the indispensable go-to-market partner for AV players, investing in fleet supply, depots for electrification, and technical partnerships with OEMs.

    02

    Mobility Profitability and Investment

    Mobility profitability trends are viewed at a total company level, with investment decisions made based on strongest returns and growth potential. The EBITDA margin for Mobility was 7.8% of gross bookings, up 30 basis points year-over-year, benefiting from supply incentives and operating cost leverage, partially offset by higher insurance costs. Investments are focused on driving strong Mobility growth, which was 24% constant currency in Q4, including expansion of membership programs (Uber One) and Uber Teens into more countries.

    03

    Delivery Business Growth Drivers

    Delivery growth is driven by selection, price, and quality. Uber Eats features over 1 million active merchants, a 16% YoY increase, with significant runway for further penetration in top markets. Merchant-funded offers are at all-time highs, contributing to lower prices, alongside discounts for Uber One members. The company is also focusing on improving quality, particularly for grocery shopping, by shifting marketplace metrics to include quality alongside cost and efficiency.

    04

    Geographic Expansion and Network Density

    Uber is actively expanding into less dense or sparser geographies to extend the growth runway of its core business. This initiative, which began with U.S. delivery, has expanded globally across both Mobility and Delivery. These less dense areas show higher growth rates, often 1.5x or more faster. Strategies include incentivizing new drivers, opening new cities (e.g., Liverpool, Manchester in the UK), and offering product enhancements like Reserve for price-sensitive users or extended wait times for time-flexible users in suburban areas.

    05

    Insurance Cost Management and Outlook

    Insurance pressure is easing, with the Consumer Price Index for motor vehicle insurance growing at 11% YoY in December, down from a peak of over 20% in April. Uber is seeing benefits from internal initiatives, including tech innovation (Driver Insights dashboard, Advantage Mode for drivers) and risk management (finalized carrier terms, captive insurance company). The company's outlook for U.S. Mobility insurance costs is high single digits on a per-trip basis for 2025, a meaningful reduction from the past two years, supported by finalized carrier terms and a captive insurance company.

    06

    FX Impact and Management Philosophy

    Foreign exchange is expected to be a larger top-line headwind in Q1 FY25, estimated at 5.5 percentage points compared to 3 points in Q4 FY24, primarily due to depreciation in Latin American currencies (Argentina, Mexico, Brazil). While Uber prices trips in local currency and pays drivers/merchants in local currency, creating a natural hedge, U.S. dollar-denominated expenses still lead to profit exposure. Management's philosophy is to absorb FX volatility🌐 within the company to maintain consistent margin expansion, rather than passing it on to investors.

    AI-generated summary of the company’s earnings call. Not investment advice.