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    WFC
    Earnings call· Mar 2026(Q1 FY26)

    WELLS FARGO & COMPANY/MN Q1 FY26 earnings call WFC

    Apr 14, 2026 Source

    Executive summary

    Wells Fargo Q1 FY26 — Broad-based growth as final consent order closes and loans top $1 trillion

    The first quarter after the last consent order closed marks Wells Fargo's pivot from remediation to offense: every operating segment grew revenue, and the post-asset-cap balance-sheet build is deliberately trading near-term margin for durable client relationships. Management held all full-year guidance and its returns ambition unchanged; an energy-price squeeze on lower-income consumers is the main watch item, not credit or capital.

    Highlights

    5
    • Diluted EPS +15% YoY on revenue +6%; pretax pre-provision profit +14% YoY with positive operating leverage

    • Period-end loans +11% YoY, exceeding $1 trillion for the first time since Q1 2020; deposits +7% YoY

    • $5.4B returned to shareholders including $4B of common stock buybacks; shares outstanding -6% YoY; CET1 at 10.3%

    • Final outstanding consent order terminated last month — 14 closed since 2019, ending the remediation era

    • Broad-based fee momentum: WIM revenue +14% with client assets of $2.2T (+11% YoY) and the highest net asset flows in over 10 years; markets revenue +19% and investment banking revenue +13% YoY

    Concerns

    5
    • NIM declined 13 bps QoQ (markets balance-sheet growth, interest-bearing deposit migration, lower rates) with additional compression expected in Q2

    • Higher energy prices expected to pressure consumer spending in H2 2026 — gas is now 7% of debit and 5% of credit card spend (from 6%/4%), skewed to lower-income households

    • A single fraud-related loss in real estate finance (financials-except-banks portfolio) drove commercial net charge-offs up modestly QoQ to 24 bps

    • Net interest income fell $235M (-2%) QoQ on two fewer days and the carryover of Q4 2025 rate cuts

    • Home Lending revenue -9% YoY as the servicing book shrinks (third-party mortgage loans serviced -18% YoY)

    Guidance & targets

    13
    CategoryTargetConfidence
    Full-year 2026 net interest income
    approximately $50 billion, plus or minus
    high materiality
    High
    2026 markets net interest income
    approximately $2 billion
    medium materiality
    Medium
    Full-year 2026 noninterest expense
    approximately $55.7 billion
    high materiality
    High
    FY26 average loan growth (Q4 2025 to Q4 2026)
    mid-single digits; could be higher than mid-single digits if demand remains strong
    high materiality
    High
    Net interest income intra-year trajectory
    grow over the course of the year
    medium materiality
    High
    Q2 FY26 net interest margin
    additional margin compression, less than Q1's decline
    medium materiality
    High
    Medium-term ROTCE
    17% to 18%
    high materiality
    High
    GSIB surcharge under proposed rules
    remain around 1.5% for the foreseeable future
    medium materiality
    Medium
    Interest-bearing commercial deposit growth
    trend to continue throughout the year
    low materiality
    Medium
    Home lending loan balance decline
    rate of reduction should continue to moderate through the rest of the year
    low materiality
    Medium
    Q2 FY26 WIM advisory fee basis
    Q2 results will reflect April 1 market valuations — down from January 1, up from a year ago
    low materiality
    High
    Investment banking / capital markets outlook
    strong pipeline entering Q2 driven by M&A and equity capital markets; a pretty active rest of the year expected
    low materiality
    Medium
    Credit card profitability contribution
    begins to contribute meaningfully, 'a little bit of that this year'
    low materiality
    Medium

    Segment performance

    10
    SegmentRevenueYoYQoQMargin
    Consumer Banking and Lending (total)
    Broad consumer momentum from marketing investment and branch productivity, though management says account growth is not yet at the pace expected over time. Segment now includes Wells Fargo Premier clients served in branches, reclassified from Wealth and Investment Management with prior periods revised.
    Consumer checking account openings: +15% YoYMobile active users: over 33 millionZelle transactions: +14% YoY
    +7%
    Consumer, Small and Business Banking
    Growth driven by lower deposit pricing, higher deposit and loan balances, and growth in noninterest income.
    +9%
    Credit Card
    Revenue growth from higher loan balances on higher purchase volume and new accounts; driven by replatformed, simple products, more productive branches, rising direct demand and increased advertising. Credit quality described as still really strong.
    New credit card accounts: up nearly 60% YoYPurchase volume: up YoYCard loan balances: up YoY
    +5%
    Home Lending
    Deliberate shrinkage of the servicing business continues; originations rose YoY and the pace of balance decline is slowing (moderation guidance captured in guidance_and_targets). Business intentionally sized for operational and reputational risk.
    Third-party mortgage loans serviced for others: -18% YoY
    -9%
    Auto
    Higher loan balances; growth from the Volkswagen/Audi preferred-financing arrangement and a methodical return to broad-spectrum lending, with credit performance in line with expectations and improved early-stage delinquencies YoY.
    Auto originations: more than doubled YoY
    +24%
    Commercial Banking
    Revenue driven by higher tax-credit and equity investment revenue. Coverage-banker hiring (~200 over 18-24 months, per Q&A) showing early success in new clients, loans and deposits; '$5 billion' figures bracketed in transcript as uncertain ASR.
    Loan growth: +4% YoY (+7% excluding transfer of business customers to consumer in Q3 FY25)Average loans: grew approximately $5 billion in Q1Average deposits: grew approximately $5 billion in Q1New client acquisition: up substantially vs prior years
    +7%
    Corporate and Investment Banking — Banking
    Driven by higher loan and deposit balances and investment banking fee growth on continued senior-talent investment; risk profile of the company not significantly changed.
    Investment banking revenue: +13% YoYCIB average loans: +23% YoY (strong growth in markets and banking)IB market share: stable, with good growth in equity capital markets
    +11%
    Corporate and Investment Banking — Commercial Real Estate
    Decline reflects the prior-year gain on the sale of the commercial mortgage servicing business included in last year's results, not underlying deterioration.
    -21%
    Corporate and Investment Banking — Markets
    Growth across most asset classes on disciplined balance-sheet usage, supportive conditions and higher client activity; clients cautious but engaged, shifted to a selective, defensive posture. Charlie's prepared-remarks figure was partially [indiscernible]; CFO corrected himself in Q&A ('14% -- 19%, sorry').
    +19%
    Wealth and Investment Management
    Growth from asset-based fees on higher market valuations plus higher NII on lower deposit pricing and deposit/loan growth; strong recruiting across channels. Q2 advisory-fee pricing mechanics captured in guidance_and_targets.
    Client assets: $2.2 trillion, +11% YoYNet asset flows: highest level in over 10 years (company-wide, accelerated in Q1)Branch-based (Premier) advisers: approximately 2,500
    +14%

    Operational metrics

    5
    Pretax pre-provision profit growth
    +14%YoY
    Q1 FY26

    Revenue growing faster than expenses; the operating-leverage detail is captured in subsector_kpis (efficiency_ratio_operating_leverage).

    Discrete tax benefits
    $135 million$0.04 per diluted share
    Q1 FY26

    One-time items lifting Q1 net income; flagged by CFO at the top of his remarks.

    Consecutive quarters of headcount reduction
    23
    through Q1 FY26

    Efficiency initiatives continuing alongside increased investment in technology (including AI) and advertising.

    Gasoline share of card spend
    7% of debit and 5% of credit card spendup from 6% (debit) and 4% (credit) before the rise in oil prices
    current, post oil-price rise

    Transcript renders 'gas' as '[ Guest ]' (ASR). Used by management as the leading indicator of energy-price passthrough to the consumer.

    Consent orders terminated
    14 since 2019
    as of Q1 FY26

    Milestone ending the remediation era; management now 'focusing more fully on accelerating growth and improving returns.'

    Industry KPIs

    12
    MetricValueDetails
    Loansperiod-end above $1 trillion, +11% YoYUSD
    Depositsaverage +6% YoYUSD
    Rotce ROEroughly 15%%
    Cet1 ratio10.3%%
    Capital returns$5.4 billion returned to shareholdersUSD
    Fee income linesnoninterest income +$696 million (+8%) YoYUSD
    Allowance reservesmodest increase QoQ (level not stated)
    Net interest income+$601 million (+5%) YoYUSD
    Net interest margin-13 bps QoQbps
    Net charge offs npls45 bps net loan charge-off ratiobps of average loans
    Private credit nbfi exposure$210 billion financials-except-banks loans (~21% of total loans)USD
    Efficiency ratio operating leveragepositive operating leverage: revenue +6% vs noninterest expense +3% YoY%

    Product announcements

    2
    ProductTypeDetails
    Two travel-focused rewards credit cardslaunch
    Fargo (AI-powered virtual assistant)milestone

    Deals & partnerships

    2
    Undisclosed buyer — railcar leasing businessdivestiture

    Sale completed at the beginning of Q1 FY26, substantially completing the exit or sale of 12 businesses since 2019 to refocus and simplify the company. (Separately, the prior-year sale of the commercial mortgage servicing business creates the gain-driven comparison in CIB commercial real estate revenue.)

    Volkswagen and Audi (United States)partnership — preferred auto financing provider

    Wells Fargo is the preferred financing provider for Volkswagen and Audi vehicles in the U.S., anchoring the rebuilt auto business.

    Risks & headwinds

    9
    Higher energy/oil prices pressuring consumer spending and the broader economysecond half of 2026

    Ultimate impact not yet quantifiable per management; gas share of card spend already up ~1 point on both debit and credit (figures in operational_metrics), with pressure skewed to lower-income households

    Mitigation: Strong consumer credit metrics — lower charge-offs and improved early-stage delinquencies in auto and card YoY — give consumers time to adjust; management notes both risks and potential mitigants

    Bifurcated consumer: rising stress in less-affluent householdsongoing

    Unquantified; confidence indicators and balance-sheet trends point to rising stress for lower-income consumers exposed to higher rates and energy prices

    Mitigation: Aggregate consumer spending and credit access still resilient; upper-income buffers (equity prices, home equity, cash) supporting overall spend

    Continued NIM compression from balance-sheet mix and ratesQ2 FY26, moderating thereafter

    -13 bps QoQ in Q1 with additional compression guided for Q2 (guidance_and_targets)

    Mitigation: Markets/repo growth to slow and netting benefits build; growth is low-risk and capital-light by design and management says not ROTCE-dilutive

    Higher-for-longer rates shifting deposit mix away from noninterest-bearingFY26

    Unquantified; would pressure NII excluding markets

    Mitigation: Monitoring mix trends; fewer Fed cuts are themselves a modest net NII positive; checking-account growth initiatives to rebuild noninterest-bearing over time

    Capital-rule uncertainty until proposals are finalizednext 12+ months

    RWA impact estimated at ~-7% but rules could change; implementation likely a year-plus away

    Mitigation: Management holding the 10%-10.5% CET1 target and significant excess capital until finalization, then will reassess buffer needs

    Fraud loss in the financials-except-banks real estate finance categoryQ1 FY26 event

    Single fraud-related loss drove commercial C&I charge-offs higher QoQ (commercial NCOs 24 bps); dollar amount not disclosed

    Mitigation: In-depth review of the portfolio (especially European clients) with independent teams, process revalidation and money-trail tracing; deemed an isolated incident

    Loan-growth-driven reserve buildsthrough FY26 if strong loan growth persists

    Unquantified; allowance rose modestly this quarter on C&I and auto growth

    Mitigation: Builds are volume-driven, not credit-deterioration-driven; significant CECL downside weighting already maintained

    Market volatility delaying equity capital markets / IPO activitynear-term

    Unquantified; IPO delays seen in the latter part of Q1

    Mitigation: Queue of companies waiting to list if volatility stabilizes; converts and debt financing markets wide open in the meantime

    Geopolitical and macro uncertainty keeping clients defensiveongoing

    Unquantified; markets clients cautious but engaged, shifted to selective, defensive posture; middle-market/large corporates cautious on the rest of the year

    Mitigation: Diversified growth drivers; management monitoring for risks 'we do not yet see in our data' and prepared to respond as the balance sheet grows

    Q&A highlights

    9

    Break down the RWA benefit between credit, operational and market risk and what drives it.

    Market-risk RWA roughly flat; op-risk RWA up but much less than the original proposal; the big decline is credit risk — benefits for public and non-public investment-grade credits, significant help on mortgage, lesser on auto and other portfolios. GSIB expected to stay around current level given recalibration. Net-net 'very constructive.'

    And really, the big decline is on credit risk, and that's given the nature of our portfolio.

    asked by John McDonald (Truist Securities) · answered by Michael Santomassimo

    3 min read6 chapters

    Detailed Narrative

    01

    Regulatory rebuild complete; capital rules turn constructive

    Wells Fargo closed its final outstanding consent order last month, and management framed the quarter as the formal pivot from remediation to acceleration of growth and returns. The railcar leasing sale substantially completes the simplification program of business exits begun in 2019. Management called the newly proposed capital rules an analysis-based, constructive step, with the benefits landing where the bank had argued for changes — investment-grade corporate credit, mortgage and auto risk weights — while op-risk RWA rises less than under the original proposal and market risk is roughly flat. They will not reset the CET1 target until rules are final, which they noted is likely a year-plus from implementation.

    02

    Post-asset-cap balance-sheet strategy: trading margin for franchise

    Coming out of the asset cap, growth arrives first in the markets business — overwhelmingly treasury repo — which is low-margin but low-risk, less capital-intensive and deliberately dilutive to NIM and ROA. The financing capacity is the wedge for broader relationships: brand-name client onboarding is ramping 'in chunks,' with prime and trading flows beginning to follow, and netting benefits are emerging as the book scales. Management expects the margin drag to moderate as repo growth slows and other balance-sheet growth mixes in, and was emphatic the strategy is not dilutive to the ROTCE path — either the flows come at strong returns or the balance sheet won't be used.

    03

    Financials-except-banks deep dive: disclosure as offense

    With nonbank financial lending drawing sector-wide scrutiny, the CFO devoted several slides to the portfolio's anatomy, anchoring on 10-Q/10-K categories with an appendix reconciling to broader call-report NDFI figures. Scharf flatly rejected the CRE-office analogy, arguing the attachment points and structural protections mean 'really, really bad things need to happen' to lose money. The portfolio is originated by specialist teams with collateral-approval rights, concentration limits, advance-rate margins and, in fund finance, the ability to make capital calls directly. The live internal debate is about how large any single asset class should be over time, not near-term retrenchment; expanded transparency is intended to close the gap between management's comfort and investor anxiety.

    04

    Consumer franchise reacceleration

    Five years of card replatforming around simple propositions (the 2% cash-back Active Cash and successors) plus rising branch productivity and stepped-up targeted and general advertising have driven three straight quarters of origination gains, with customers increasingly coming to the bank directly. Auto has been rebuilt through the Volkswagen/Audi preferred-financing arrangement and a methodical return to broad-spectrum lending, with credit performance in line with expectations. Digital engagement keeps compounding across mobile and Zelle. Management was candid that checking-account growth, while improving, is 'not yet growing accounts at the pace we expect to over time.'

    05

    Macro backdrop: cooling labor, bifurcated consumer, energy shock

    Management described an orderly labor-market cooling — the March unemployment rate dipped to 4.3%, reflecting slower rehiring and longer job searches rather than strength — with contained layoffs and no stress signal in weekly claims. The consumer is resilient in aggregate but bifurcated: upper-income households are supported by elevated equity prices, home equity and cash buffers, while lower-income households are more exposed to higher rates and energy prices. History suggests consumers take several months to cut other spending after an oil-price rise, so the impact is expected in the second half of 2026, with duration and severity tied to the oil-price path. Middle-market and large corporate clients are resilient with strong balance sheets but approaching the rest of the year cautiously.

    06

    Path to higher returns: many levers, no M&A

    The returns bridge rests on multiple independent drivers rather than one bet: maturing card vintages turning profitable, the Premier wealth build-out in branches, a multi-year commercial banker hiring cohort now landing new clients, incremental IB monetization, markets growth, sustained expense discipline and capital optimization. Scharf dismissed M&A chatter — 'we spend more time answering the questions about it than we do actually think about doing deals' — keeping the focus on organic growth from a uniquely under-earned franchise. Home lending stays deliberately sized for operational and reputational risk regardless of friendlier capital rules, which for servicing change little beyond removing a penalty rate for scale.

    AI-generated summary of the company’s earnings call. Not investment advice.