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Wells Fargo (WFC) Q1 FY26 earnings call: guidance and Q&A

Earnings call· Mar 2026 (Q1 FY26)· Financials· Apr 14, 2026

Source: earnings call transcript

Executive summary

Wells Fargo Q1 FY26 — Broad-based growth as final consent order closes and loans top $1 trillion

The first quarter after the last consent order closed marks Wells Fargo's pivot from remediation to offense: every operating segment grew revenue, and the post-asset-cap balance-sheet build is deliberately trading near-term margin for durable client relationships. Management held all full-year guidance and its returns ambition unchanged; an energy-price squeeze on lower-income consumers is the main watch item, not credit or capital.

Highlights

5
  • Diluted EPS +15% YoY on revenue +6%; pretax pre-provision profit +14% YoY with positive operating leverage

  • Period-end loans +11% YoY, exceeding $1 trillion for the first time since Q1 2020; deposits +7% YoY

  • $5.4B returned to shareholders including $4B of common stock buybacks; shares outstanding -6% YoY; CET1 at 10.3%

  • Final outstanding consent order terminated last month — 14 closed since 2019, ending the remediation era

  • Broad-based fee momentum: WIM revenue +14% with client assets of $2.2T (+11% YoY) and the highest net asset flows in over 10 years; markets revenue +19% and investment banking revenue +13% YoY

Concerns

5
  • NIM declined 13 bps QoQ (markets balance-sheet growth, interest-bearing deposit migration, lower rates) with additional compression expected in Q2

  • Higher energy prices expected to pressure consumer spending in H2 2026 — gas is now 7% of debit and 5% of credit card spend (from 6%/4%), skewed to lower-income households

  • A single fraud-related loss in real estate finance (financials-except-banks portfolio) drove commercial net charge-offs up modestly QoQ to 24 bps

  • Net interest income fell $235M (-2%) QoQ on two fewer days and the carryover of Q4 2025 rate cuts

  • Home Lending revenue -9% YoY as the servicing book shrinks (third-party mortgage loans serviced -18% YoY)

Guidance & targets

CategoryTargetConfidence
Full-year 2026 net interest income
approximately $50 billion, plus or minus
high materiality
High
2026 markets net interest income
approximately $2 billion
medium materiality
Medium
Full-year 2026 noninterest expense
approximately $55.7 billion
high materiality
High
FY26 average loan growth (Q4 2025 to Q4 2026)
mid-single digits; could be higher than mid-single digits if demand remains strong
high materiality
High
Net interest income intra-year trajectory
grow over the course of the year
medium materiality
High
Q2 FY26 net interest margin
additional margin compression, less than Q1's decline
medium materiality
High
Medium-term ROTCE
17% to 18%
high materiality
High
GSIB surcharge under proposed rules
remain around 1.5% for the foreseeable future
medium materiality
Medium
Interest-bearing commercial deposit growth
trend to continue throughout the year
low materiality
Medium
Home lending loan balance decline
rate of reduction should continue to moderate through the rest of the year
low materiality
Medium
Q2 FY26 WIM advisory fee basis
Q2 results will reflect April 1 market valuations — down from January 1, up from a year ago
low materiality
High
Investment banking / capital markets outlook
strong pipeline entering Q2 driven by M&A and equity capital markets; a pretty active rest of the year expected
low materiality
Medium
Credit card profitability contribution
begins to contribute meaningfully, 'a little bit of that this year'
low materiality
Medium

Segment performance

SegmentRevenueYoYQoQMargin
Consumer Banking and Lending (total)
Broad consumer momentum from marketing investment and branch productivity, though management says account growth is not yet at the pace expected over time. Segment now includes Wells Fargo Premier clients served in branches, reclassified from Wealth and Investment Management with prior periods revised.
Consumer checking account openings: +15% YoYMobile active users: over 33 millionZelle transactions: +14% YoY
—+7%——
Consumer, Small and Business Banking
Growth driven by lower deposit pricing, higher deposit and loan balances, and growth in noninterest income.
—+9%——
Credit Card
Revenue growth from higher loan balances on higher purchase volume and new accounts; driven by replatformed, simple products, more productive branches, rising direct demand and increased advertising. Credit quality described as still really strong.
New credit card accounts: up nearly 60% YoYPurchase volume: up YoYCard loan balances: up YoY
—+5%——
Home Lending
Deliberate shrinkage of the servicing business continues; originations rose YoY and the pace of balance decline is slowing (moderation guidance captured in guidance_and_targets). Business intentionally sized for operational and reputational risk.
Third-party mortgage loans serviced for others: -18% YoY
—-9%——
Auto
Higher loan balances; growth from the Volkswagen/Audi preferred-financing arrangement and a methodical return to broad-spectrum lending, with credit performance in line with expectations and improved early-stage delinquencies YoY.
Auto originations: more than doubled YoY
—+24%——
Commercial Banking
Revenue driven by higher tax-credit and equity investment revenue. Coverage-banker hiring (~200 over 18-24 months, per Q&A) showing early success in new clients, loans and deposits; '$5 billion' figures bracketed in transcript as uncertain ASR.
Loan growth: +4% YoY (+7% excluding transfer of business customers to consumer in Q3 FY25)Average loans: grew approximately $5 billion in Q1Average deposits: grew approximately $5 billion in Q1New client acquisition: up substantially vs prior years
—+7%——
Corporate and Investment Banking — Banking
Driven by higher loan and deposit balances and investment banking fee growth on continued senior-talent investment; risk profile of the company not significantly changed.
Investment banking revenue: +13% YoYCIB average loans: +23% YoY (strong growth in markets and banking)IB market share: stable, with good growth in equity capital markets
—+11%——
Corporate and Investment Banking — Commercial Real Estate
Decline reflects the prior-year gain on the sale of the commercial mortgage servicing business included in last year's results, not underlying deterioration.
—-21%——
Corporate and Investment Banking — Markets
Growth across most asset classes on disciplined balance-sheet usage, supportive conditions and higher client activity; clients cautious but engaged, shifted to a selective, defensive posture. Charlie's prepared-remarks figure was partially [indiscernible]; CFO corrected himself in Q&A ('14% -- 19%, sorry').
—+19%——
Wealth and Investment Management
Growth from asset-based fees on higher market valuations plus higher NII on lower deposit pricing and deposit/loan growth; strong recruiting across channels. Q2 advisory-fee pricing mechanics captured in guidance_and_targets.
Client assets: $2.2 trillion, +11% YoYNet asset flows: highest level in over 10 years (company-wide, accelerated in Q1)Branch-based (Premier) advisers: approximately 2,500
—+14%——

WFC operating KPIs by quarter

WFC operating KPIs stated on its earnings calls, by fiscal quarter
KPI Dec 2024 Q4 FY24 Mar 2025 Q1 FY25 Jun 2025 Q2 FY25 Sep 2025 Q3 FY25 Dec 2025 Q4 FY25This call Mar 2026 Q1 FY26 Jun 2026 Q2 FY26 Sep 2026 Q3 FY26Change vs prior quarter
Common equity tier 1 ratio (CET1)
11.1% Our capital position remains strong, and our CET1 ratio of 11.1% continued to be well above our CET1 regulatory minimum plus buffers of 9.8%. Source: earnings call transcript
11.1% Our capital position remains strong, with our CET1 ratio stable at 11.1%, well above our CET1 regulatory minimum plus buffers of 9.8%. Source: earnings call transcript
11.1% We maintained our strong capital position with our CET1 ratio at 11.1%, well above our current CET1 regulatory minimum plus buffers of 9.7%. Source: earnings call transcript
11% We maintained our strong capital position with our CET1 ratio at 11%, well above our new CET1 regulatory minimum plus buffers of 8.5%, which became effective in the fourth quarter. Source: earnings call transcript
10.6% Our capital levels remained strong with our CET1 ratio at 10.6%, down from the third quarter but well above our CET1 regulatory minimum plus buffers of 8.5%. Source: earnings call transcript
10.3% Our capital levels remained strong with our CET1 ratio of 10.3%, within our stated 10% to 10.5% target range and well above our CET1 regulatory minimum plus buffers of 8.5%. Source: earnings call transcript
10.3% Our capital levels remained strong with our CET1 ratio at 10.3% within our stated 10% to 10.5% target range and well above our CET1 regulatory minimum plus buffers at 8.5%. Source: earnings call transcript
10% Our capital levels remained strong with our CET1 ratio at 10%, well above our CET1 regulatory minimum plus buffers of 8.5%. Source: earnings call transcript
-0.3 pt
Employees ——
212K+ I know this call is for investors, but I want to once again thank the over 212,000 employees at Wells Fargo who all contributed in one way or another to this milestone. Source: earnings call transcript
~211K Our head count has declined from a peak of approximately 276,000 in second quarter 2020 to approximately 211,000 in the third quarter 2025, down 24%, with head count reductions every quarter for 5 years. Source: earnings call transcript
——
197K And in the second quarter, our headcount was 197,000, down 79,000 from 6 years ago, 15,000 from last year and 3,500 from last quarter. Source: earnings call transcript
——
Return on tangible common equity (ROTCE) ——
15% And the only thing I'll just make sure we're clear on is, yes, we had 15% ROTCE in the quarter, but we also recognize that we had the gain in our Merchant Services business. Source: earnings call transcript
15.2% These efforts helped improve our return on tangible common equity to 15.2% in the third quarter. Source: earnings call transcript
——
17.7% Our continued focus on improving returns was evident with ROTCE increasing from 15.2% a year ago to 17.7% in the second quarter and 16.1% in the first half of 2026. Source: earnings call transcript
16.3% Our ROTCE increased from 14.7% during the first 9 months of 2025 to 16.2% during the same period this year and 16.3% this quarter. Source: earnings call transcript
-1.4 pt

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
Two travel-focused rewards credit cardslaunch
Fargo (AI-powered virtual assistant)milestone

Deals & partnerships

Undisclosed buyer — railcar leasing business divestiture

Sale completed at the beginning of Q1 FY26, substantially completing the exit or sale of 12 businesses since 2019 to refocus and simplify the company. (Separately, the prior-year sale of the commercial mortgage servicing business creates the gain-driven comparison in CIB commercial real estate revenue.)

Volkswagen and Audi (United States) partnership — preferred auto financing provider

Wells Fargo is the preferred financing provider for Volkswagen and Audi vehicles in the U.S., anchoring the rebuilt auto business.

Risks & headwinds

Higher energy/oil prices pressuring consumer spending and the broader economy second half of 2026

Ultimate impact not yet quantifiable per management; gas share of card spend already up ~1 point on both debit and credit (figures in operational_metrics), with pressure skewed to lower-income households

Mitigation:Strong consumer credit metrics — lower charge-offs and improved early-stage delinquencies in auto and card YoY — give consumers time to adjust; management notes both risks and potential mitigants

Bifurcated consumer: rising stress in less-affluent households ongoing

Unquantified; confidence indicators and balance-sheet trends point to rising stress for lower-income consumers exposed to higher rates and energy prices

Mitigation:Aggregate consumer spending and credit access still resilient; upper-income buffers (equity prices, home equity, cash) supporting overall spend

Continued NIM compression from balance-sheet mix and rates Q2 FY26, moderating thereafter

-13 bps QoQ in Q1 with additional compression guided for Q2 (guidance_and_targets)

Mitigation:Markets/repo growth to slow and netting benefits build; growth is low-risk and capital-light by design and management says not ROTCE-dilutive

Higher-for-longer rates shifting deposit mix away from noninterest-bearing FY26

Unquantified; would pressure NII excluding markets

Mitigation:Monitoring mix trends; fewer Fed cuts are themselves a modest net NII positive; checking-account growth initiatives to rebuild noninterest-bearing over time

Capital-rule uncertainty until proposals are finalized next 12+ months

RWA impact estimated at ~-7% but rules could change; implementation likely a year-plus away

Mitigation:Management holding the 10%-10.5% CET1 target and significant excess capital until finalization, then will reassess buffer needs

Fraud loss in the financials-except-banks real estate finance category Q1 FY26 event

Single fraud-related loss drove commercial C&I charge-offs higher QoQ (commercial NCOs 24 bps); dollar amount not disclosed

Mitigation:In-depth review of the portfolio (especially European clients) with independent teams, process revalidation and money-trail tracing; deemed an isolated incident

Loan-growth-driven reserve builds through FY26 if strong loan growth persists

Unquantified; allowance rose modestly this quarter on C&I and auto growth

Mitigation:Builds are volume-driven, not credit-deterioration-driven; significant CECL downside weighting already maintained

Market volatility delaying equity capital markets / IPO activity near-term

Unquantified; IPO delays seen in the latter part of Q1

Mitigation:Queue of companies waiting to list if volatility stabilizes; converts and debt financing markets wide open in the meantime

Geopolitical and macro uncertainty keeping clients defensive ongoing

Unquantified; markets clients cautious but engaged, shifted to selective, defensive posture; middle-market/large corporates cautious on the rest of the year

Mitigation:Diversified growth drivers; management monitoring for risks 'we do not yet see in our data' and prepared to respond as the balance sheet grows

Q&A highlights

Break down the RWA benefit between credit, operational and market risk and what drives it.

Market-risk RWA roughly flat; op-risk RWA up but much less than the original proposal; the big decline is credit risk — benefits for public and non-public investment-grade credits, significant help on mortgage, lesser on auto and other portfolios. GSIB expected to stay around current level given recalibration. Net-net 'very constructive.'

“And really, the big decline is on credit risk, and that's given the nature of our portfolio.”

asked by John McDonald (Truist Securities) · answered by Michael Santomassimo

3 min read 6 chapters

Detailed narrative

Regulatory rebuild complete; capital rules turn constructive

Wells Fargo closed its final outstanding consent order last month, and management framed the quarter as the formal pivot from remediation to acceleration of growth and returns. The railcar leasing sale substantially completes the simplification program of business exits begun in 2019.

Management called the newly proposed capital rules an analysis-based, constructive step, with the benefits landing where the bank had argued for changes — investment-grade corporate credit, mortgage and auto risk weights — while op-risk RWA rises less than under the original proposal and market risk is roughly flat.

They will not reset the CET1 target until rules are final, which they noted is likely a year-plus from implementation.

Post-asset-cap balance-sheet strategy: trading margin for franchise

Coming out of the asset cap, growth arrives first in the markets business — overwhelmingly treasury repo — which is low-margin but low-risk, less capital-intensive and deliberately dilutive to NIM and ROA. The financing capacity is the wedge for broader relationships: brand-name client onboarding is ramping 'in chunks,' with prime and trading flows beginning to follow, and netting benefits are emerging as the book scales.

Management expects the margin drag to moderate as repo growth slows and other balance-sheet growth mixes in, and was emphatic the strategy is not dilutive to the ROTCE path — either the flows come at strong returns or the balance sheet won't be used.

Financials-except-banks deep dive: disclosure as offense

With nonbank financial lending drawing sector-wide scrutiny, the CFO devoted several slides to the portfolio's anatomy, anchoring on 10-Q/10-K categories with an appendix reconciling to broader call-report NDFI figures. Scharf flatly rejected the CRE-office analogy, arguing the attachment points and structural protections mean 'really, really bad things need to happen' to lose money.

The portfolio is originated by specialist teams with collateral-approval rights, concentration limits, advance-rate margins and, in fund finance, the ability to make capital calls directly. The live internal debate is about how large any single asset class should be over time, not near-term retrenchment; expanded transparency is intended to close the gap between management's comfort and investor anxiety.

Consumer franchise reacceleration

Five years of card replatforming around simple propositions (the 2% cash-back Active Cash and successors) plus rising branch productivity and stepped-up targeted and general advertising have driven three straight quarters of origination gains, with customers increasingly coming to the bank directly.

Auto has been rebuilt through the Volkswagen/Audi preferred-financing arrangement and a methodical return to broad-spectrum lending, with credit performance in line with expectations. Digital engagement keeps compounding across mobile and Zelle. Management was candid that checking-account growth, while improving, is 'not yet growing accounts at the pace we expect to over time.'

Macro backdrop: cooling labor, bifurcated consumer, energy shock

Management described an orderly labor-market cooling — the March unemployment rate dipped to 4.3%, reflecting slower rehiring and longer job searches rather than strength — with contained layoffs and no stress signal in weekly claims. The consumer is resilient in aggregate but bifurcated: upper-income households are supported by elevated equity prices, home equity and cash buffers, while lower-income households are more exposed to higher rates and energy prices.

History suggests consumers take several months to cut other spending after an oil-price rise, so the impact is expected in the second half of 2026, with duration and severity tied to the oil-price path. Middle-market and large corporate clients are resilient with strong balance sheets but approaching the rest of the year cautiously.

Path to higher returns: many levers, no M&A

The returns bridge rests on multiple independent drivers rather than one bet: maturing card vintages turning profitable, the Premier wealth build-out in branches, a multi-year commercial banker hiring cohort now landing new clients, incremental IB monetization, markets growth, sustained expense discipline and capital optimization.

Scharf dismissed M&A chatter — 'we spend more time answering the questions about it than we do actually think about doing deals' — keeping the focus on organic growth from a uniquely under-earned franchise. Home lending stays deliberately sized for operational and reputational risk regardless of friendlier capital rules, which for servicing change little beyond removing a penalty rate for scale.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.