Detailed Narrative
Leadership Transition and Strategic Continuity
Doug McMillon announced his transition from CEO, with John Furner set to take over on February 1, 2026. Both leaders expressed strong confidence in the company's future and the continuity of its strategic direction. Furner, a 32-year Walmart associate and current Walmart U.S. CEO, emphasized his long-standing involvement in developing the company's capital allocation, automation, and omnichannel strategies, ensuring a disciplined approach to investments and focus on shareholder returns.
Omnichannel and Digital Acceleration
Walmart continues to drive significant e-commerce growth, with overall sales up 27% and Walmart U.S. e-commerce up 28%. This growth is fueled by enhanced delivery speeds, with 35% of Walmart U.S. digital orders delivered in under 3 hours, and a focus on broader assortment. The company is leveraging AI to create more personalized, multimodal, and contextual shopping experiences, including a new partnership with OpenAI to enable direct purchases through ChatGPT, starting with checkout and evolving into more integrated experiences.
Market Share Gains Across Income Cohorts
Walmart reported gaining market share in both grocery and general merchandise, including fashion, home, and automotive categories. The company observed strong growth across all income cohorts, particularly benefiting from higher-income households shopping more frequently. While lower-income families are experiencing pressure, Walmart is addressing this by offering greater value through initiatives like 7,400 active rollbacks, with over half in grocery, and strategic pricing on holiday essentials.
Efficiency and Cost Management Through Automation
Disciplined inventory management and strategic cost control are key priorities. Over 60% of Walmart U.S. stores now receive freight from automated distribution centers, and more than 50% of e-commerce fulfillment center volume is automated. These investments are driving improved unit productivity and lowering the cost to serve, contributing to double-digit improvements in shipping costs and overall SG&A leverage. AI is also being used for software development, with over 40% of new code being AI-generated or assisted.
Growth of High-Margin Businesses
High-margin revenue streams, including advertising and membership fees, are increasingly contributing to operating income, collectively representing approximately one-third of consolidated adjusted operating income. Global advertising grew 53%, with Walmart Connect (U.S. ex-VIZIO) up 33% and International advertising up 34%. Enterprise-wide membership income increased 17%, driven by 34% growth in International and double-digit growth for Walmart+, which saw its strongest net additions on record in Q3.
International Segment Outperformance
The International segment delivered strong top and bottom-line performance, with 11.4% sales growth and 16.9% adjusted operating income growth in constant currency. This was supported by business mix changes, lower e-commerce losses, and strong market execution in regions like India (Flipkart's record Big Billion Days event) and China (50% e-commerce penetration, 80% of digital orders delivered in under an hour). The segment's digital penetration is nearly one-third of its total business.