Fair Isaac (FICO) Q2 FY25 earnings call

Earnings call· Mar 2025 (Q2 FY25)· Information Technology· Apr 29, 2025

Source: earnings call transcript

Fair Isaac Corporation delivered a strong Q2 FY25, marked by robust Scores segment performance, particularly in mortgage originations, and solid non-GAAP profitability. Despite macroeconomic uncertainties leading to decelerated growth in the Software segment, especially in non-platform areas and usage-based components, the company reaffirmed its full-year guidance, citing a healthy pipeline and strategic importance of its platform offerings to customers. FICO continues to invest in innovation, strategic partnerships, and its indirect sales channel to drive future growth.

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FICO operating KPIs by quarter

FICO operating KPIs stated on its earnings calls, by fiscal quarter
KPI	Dec 2024 Q1 FY25	This call Mar 2025 Q2 FY25	Dec 2025 Q1 FY26	Mar 2026 Q2 FY26	Jun 2026 Q3 FY26	Change vs prior quarter
Net revenue retention rate	105% Total NRR for the quarter shown on Page 8, was 105% with platform NRR at 112% and non-platform at 100%. Source: earnings call transcript	102% Total NRR for the quarter shown on Page 8 was 102% with platform NRR at 110% and non-platform at 96%. Source: earnings call transcript	103% Our dollar-based net retention rate in the quarter was 103%, platform NRR was 122%, while our non-platform NRR was 91%. Source: earnings call transcript	109% Our dollar-based net retention rate in the quarter was 109%. Source: earnings call transcript	109% Our dollar-based net retention rate in the quarter was 109%. Source: earnings call transcript	0 pt
Net revenue retention rate Platform	112% Total NRR for the quarter shown on Page 8, was 105% with platform NRR at 112% and non-platform at 100%. Source: earnings call transcript	110% Total NRR for the quarter shown on Page 8 was 102% with platform NRR at 110% and non-platform at 96%. Source: earnings call transcript	122% Our dollar-based net retention rate in the quarter was 103%, platform NRR was 122%, while our non-platform NRR was 91%. Source: earnings call transcript	136% Platform NRR was 136%, while our non-platform NRR was 90%. Source: earnings call transcript	148% Platform NRR was 148%, while our non-platform NRR was 82%. Source: earnings call transcript	+12 pt
Net revenue retention rate Non-platform	100% Total NRR for the quarter shown on Page 8, was 105% with platform NRR at 112% and non-platform at 100%. Source: earnings call transcript	96% Total NRR for the quarter shown on Page 8 was 102% with platform NRR at 110% and non-platform at 96%. Source: earnings call transcript	91% Our dollar-based net retention rate in the quarter was 103%, platform NRR was 122%, while our non-platform NRR was 91%. Source: earnings call transcript	90% Platform NRR was 136%, while our non-platform NRR was 90%. Source: earnings call transcript	82% Platform NRR was 148%, while our non-platform NRR was 82%. Source: earnings call transcript	-8 pt
ACV bookings	$21.2M ACV bookings for the quarter were $21.2 million compared to $18.3 million in the prior year. Source: earnings call transcript	$21.8M ACV bookings for the quarter were $21.8 million compared to $16.8 million in the prior year. Source: earnings call transcript	$38M Our software ACV bookings for the quarter were a record of $38 million, as shown on Page 15 of the presentation. Source: earnings call transcript	$28M Our software ACV bookings for the quarter were $28 million, as shown on Page 18 of our presentation. Source: earnings call transcript	$29M Our software ACV bookings for the quarter were $29 million, as shown on Page 19 of the presentation. Source: earnings call transcript	+3.6%
Annual recurring revenue (ARR) Software	$729M Our total Software ARR was $729 million, a 6% increase over the prior year. Source: earnings call transcript	$715M Our total software ARR was $715 million, a 3% increase over the prior year. Source: earnings call transcript	$766M Our total software ARR, as shown on Page 16, was $766 million, a 5% increase over the prior year. Source: earnings call transcript	$789M Our total software ARR, as shown on Page 19, was $789 million, a 10% increase over the prior year. Source: earnings call transcript	$816M Our total software ARR, as shown on Page 20, was $816 million, a 10% increase over the prior year. Source: earnings call transcript	+3.4%
Annual recurring revenue (ARR) Platform	$228M Platform ARR was $228 million, representing 31% of our total Q1 '25 ARR and was up 28% and up from 28% of total Q1 '24 ARR. Source: earnings call transcript	$235M Platform ARR was $235 million, representing 33% of our total Q2 '25 ARR, up from 29% of total Q2 '24 ARR. Source: earnings call transcript	$303M Platform ARR was $303 million, representing 40% of our total Q1 '26 ARR. Source: earnings call transcript	$349M Platform ARR was $349 million, representing 44% of our total Q2 '26 ARR. Source: earnings call transcript	$413M Platform ARR grew 62% versus the prior year to $413 million and represented 51% of our total Q3 '26 ARR, while non-platform declined 17% to $403 million for the quarter. Source: earnings call transcript	+18.3%
Annual recurring revenue (ARR) Non-platform	$501M Platform ARR grew 20% versus the prior year, while nonplatform grew 1% to $501 million this quarter. Source: earnings call transcript	$480M Platform ARR grew 17% versus the prior year, while non-platform declined 3% to $480 million this quarter. Source: earnings call transcript	$463M Platform ARR grew 33% versus the prior year, while non-platform declined 8% to $463 million this quarter. Source: earnings call transcript	$440M Platform ARR grew 49% versus the prior year, while nonplatform declined 8% to $440 million this quarter. Source: earnings call transcript	$403M Platform ARR grew 62% versus the prior year to $413 million and represented 51% of our total Q3 '26 ARR, while non-platform declined 17% to $403 million for the quarter. Source: earnings call transcript	-8.4%
Customers Platform	—	—	150+ We now have over 150 customers on FICO platform with more than half leveraging FICO platform for multiple use cases. Source: earnings call transcript	150+ There are over 150 clients globally using the FICO Platform across multiple connected use cases to power their customer experience, business critical operations, risk management and fraud monitoring and prevention. Source: earnings call transcript	—	—

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.