KVYO Klaviyo (KVYO) Q2 FY26 earnings call
Klaviyo delivered a strong quarter, showcasing robust growth across enterprise, international markets, and multiproduct adoption. The company is leveraging its autonomous B2C CRM platform and AI agents like Composer and Customer Agent to drive customer value and expand its market opportunity. While managing gross margin pressures from text messaging growth and carrier fees, Klaviyo continues to invest strategically in product innovation and M&A to fuel long-term expansion.
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KVYO operating KPIs by quarter
| KPI | Mar 2026 Q1 FY26 | This call Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|
| Customers | 196K+More than 196,000 brands are on our platform.Source: earnings call transcript | 205K+More than 205,000 brands now rely on Klaviyo.Source: earnings call transcript | — |
| Net revenue retention rate | 110%NRR was 110%, up 2.0 points year-over-year, meaning our customers aren't just staying, they're growing with us.Source: earnings call transcript | 109%Net revenue retention was 109% in Q2, reflecting strengthening gross retention, increasing text messaging expansion and our strongest quarter of cross-sell since our IPO.Source: earnings call transcript | -1 pt |
| Customers above an annual spend threshold $50,000+ ARR | 4,175Second, enterprise momentum continued in Q1 with our $50,000-plus ARR customers growing 38% year-over-year to 4,175 customers.Source: earnings call transcript | 4,477In Q2, our larger customers, those with $50,000-plus ARR grew 36% year-over-year to 4,477.Source: earnings call transcript | +7.2% |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.