RELY Remitly (RELY) Q2 FY26 earnings call
Remitly delivered a strong quarter, exceeding guidance for both revenue and adjusted EBITDA, driven by robust core business momentum and early traction from growth accelerators. The company achieved a significant milestone with over 10 million quarterly active users, reflecting effective customer acquisition and retention strategies. Management emphasized structural cost discipline, leveraging AI for productivity gains, and a balanced capital allocation approach focused on profitable growth and share repurchases, while aggressively pursuing market share.
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RELY operating KPIs by quarter
| KPI | Mar 2026 Q1 FY26 | This call Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|
| Payments volume | $22.1BUnpacking revenue growth drivers for Q1, Send volume grew 37% to $22.1 billion.Source: earnings call transcript | $23.5BUnpacking revenue growth drivers for Q2, send volume grew 27% to $23.5 billion.Source: earnings call transcript | +6.3% |
| Send volume per active customer | <$2,300Supporting this strong volume growth, Send volume per active customer increased to nearly $2,300 or 14% year-over-year growth, a record on both an absolute and percentage growth basis.Source: earnings call transcript | $2,300Send volume per active customer reached a record $2,300, up 6% year-over-year, driven by growth in high-value senders and business customers as well as higher average transaction sizes among core senders.Source: earnings call transcript | — |
| Active accounts | 9.6M+Quarterly active customers grew 20% year-over-year to over 9.6 million, ahead of our expectations.Source: earnings call transcript | 10.2MQuarterly active customers grew 20% year-over-year to 10.2 million.Source: earnings call transcript | — |
| Take rate | 2.05%Our take rate this quarter was 2.05%, in line with expectations.Source: earnings call transcript | 2.11%Our take rate this quarter was 2.11%.Source: earnings call transcript | +0.1 pt |
| Active accounts Remitly business | 20K+We ended Q1 with over 20,000 Remitly business users and more than 30% quarter-over-quarter growth in business Send volume.Source: earnings call transcript | 25K+We ended Q2 with over 25,000 Remitly business users and saw a sequential acceleration in quarter-over-quarter growth for both volume and revenue.Source: earnings call transcript | — |
| Marketing spend per active customer | $8.56Marketing spend per active customer was $8.56, up 0.7% year-over-year, in line with our expectations.Source: earnings call transcript | $9.46Marketing spend per active customer was $9.46, up 0.9% year-over-year and in line with our expectations.Source: earnings call transcript | +10.5% |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.