WDAY Workday (WDAY) Q2 FY27 earnings call
Workday delivered a strong Q2 FY27, marked by significant AI product adoption and robust revenue growth, with AI products contributing substantially to new ACV. The company is strategically focused on driving customer success and monetization through its agentic AI platform, which is deeply integrated into its core HR and finance offerings. Management expressed confidence in its AI strategy and its potential to drive future growth and margin expansion, despite some near-term impacts from consumption-based models.
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WDAY operating KPIs by quarter
| KPI | Jan 2025 Q4 FY25 | Jul 2025 Q2 FY26 | Oct 2025 Q3 FY26 | Jan 2026 Q4 FY26 | Apr 2026 Q1 FY27 | This call Jul 2026 Q2 FY27 | Change vs prior quarter |
|---|---|---|---|---|---|---|---|
| Customers | 11K+Workday now serves more than 11,000 customers across industries and geographies, including more than 60% of the Fortune 500 and 30% of the Global 2000.Source: earnings call transcript | 11K+We have over 11,000 customers today, a strong installed base that includes 65% of the Fortune 500.Source: earnings call transcript | — | 11.5K+With over 11,500 global customers, expansions remain our largest growth engine.Source: earnings call transcript | 11.5K+We're start-up sitting on one of the most important enterprise platforms ever built and the trust of more than 11,500 customers.Source: earnings call transcript | — | — |
| Remaining performance obligation (RPO) 12-month subscription revenue backlog | $7.63B12-month subscription revenue backlog, or cRPO, was $7.63 billion at the end of Q4, growing 15%.Source: earnings call transcript | $7.91B12-month subscription revenue backlog, or cRPO, was $7.91 billion at the end of Q2, increasing 16.4%.Source: earnings call transcript | $8.21B12-month subscription revenue backlog or cRPO, was $8.21 billion at the end of Q3, increasing 17.6%.Source: earnings call transcript | $8.83B12-month subscription revenue backlog or cRPO was $8.83 billion at the end of Q4, growing 15.8%.Source: earnings call transcript | $8.81B12-month subscription revenue backlog or cRPO, was $8.81 billion at the end of Q1, growing 15.5%.Source: earnings call transcript | $9.03B12-month subscription revenue backlog or CRPO, ended the quarter at $9.03 billion, an increase of 14.2%.Source: earnings call transcript | +2.5% |
| Remaining performance obligation (RPO) Subscription revenue backlog | $25.06BTotal subscription revenue backlog at the end of Q4 was $25.06 billion, up 20%, and gross revenue retention rates remained strong at 98%.Source: earnings call transcript | $25.37BTotal subscription revenue backlog at the end of the quarter was $25.37 billion, up 18%, and gross revenue retention rates remained healthy at 97%.Source: earnings call transcript | $25.96BTotal subscription revenue backlog at the end of the quarter was $25.96 billion, up 17%, and gross revenue retention rates remained healthy at 97%.Source: earnings call transcript | $28.1BTotal subscription revenue backlog at the end of Q4 was $28.1 billion, up 12%.Source: earnings call transcript | $27.29BTotal subscription revenue backlog at the end of Q1 was $27.29 billion, up 11%.Source: earnings call transcript | $27.4BTotal subscription revenue backlog ended Q2 at $27.4 billion, up 8% from a year ago.Source: earnings call transcript | +0.4% |
| Employees | ~20.4KOur head count as of January 31 was approximately 20,400 Workmates, not reflecting the restructuring that took place in early February, which we expect will reduce our workforce by approximately 8%.Source: earnings call transcript | ~19.5KOur headcount as of July 31 stood at approximately 19,500 Workmates around the globe.Source: earnings call transcript | 20.588KOur head count as of October 31, stood at 20,588 workmates around the globe, including roughly 600 workmates from the Paradox acquisition.Source: earnings call transcript | 21.07KOur head count as of January 31 was 21,070 workmates around the globe.Source: earnings call transcript | 20.834KOur headcount as of quarter end stood at 20,834 workmates around the globe.Source: earnings call transcript | 20.896KOur headcount as of quarter end stood at 20,896 workmates around the globe.Source: earnings call transcript | +0.3% |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
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