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    ETSY
    Earnings call· Mar 2026(Q1 FY26)

    ETSY Q1 FY26 earnings call ETSY

    Apr 29, 2026 Source

    Executive summary

    Etsy Q1 FY26 — Strong GMS Growth Driven by App and Personalization

    Etsy delivered a strong Q1 FY26, with solid GMS growth and improved profitability, driven by strategic investments in app personalization and AI-powered discovery. The company is seeing early positive shifts in customer behavior, including sequential active buyer growth and increased GMS per active buyer, though frequency and habitual buyer metrics remain a focus for long-term improvement. Management is confident in its strategy to rebuild the marketplace and drive durable growth.

    Highlights

    5
    • Etsy Marketplace GMS reached $2.5 billion, up 5.5% year-over-year.

    • Revenue was $631 million on a take rate of 25.7%.

    • Adjusted EBITDA was $185 million, representing a 29.3% adjusted EBITDA margin.

    • Active buyers grew sequentially for the first time in 2 years, reaching $86.6 million.

    • GMS per active buyer grew year-over-year for the first time since 2022, reaching $122.

    Concerns

    3
    • Purchase frequency remained modestly lower than the prior year.

    • Repeat buyer and habitual buyer figures were still down year-over-year.

    • Macroeconomic factors remain uncertain, and prior year comparisons will become less favorable later in the year.

    Guidance & targets

    6
    CategoryTargetConfidence
    Etsy Marketplace GMS
    $2.48B-$2.53B
    high materiality
    High
    Take Rate
    approximately 25.7%
    medium materiality
    High
    Adjusted EBITDA Margin
    27%-29%
    high materiality
    High
    Etsy Marketplace GMS Growth
    low single-digit range
    high materiality
    High
    Full Year Take Rate
    roughly equal to that of the first half of the year
    medium materiality
    High
    Adjusted EBITDA Margin
    28%-30%
    high materiality
    High

    Segment performance

    1
    SegmentRevenueYoYQoQMargin
    Etsy Marketplace
    Core marketplace performance, presented on a continuing operations basis. Q1 FY26 reflects only the Etsy marketplace after the sale of Reverb and pending sale of Depop.
    GMS: $2.5BGMS growth YoY: 5.5%Currency-neutral GMS growth: 3.6%
    $631M

    Operational metrics

    20
    Gross Merchandise Value (GMS)
    $2.5Bup 5.5% YoY
    Q1 FY26

    Represents a 540 basis point improvement to the GMS growth achieved in Q4 FY25.

    Currency-neutral GMS growth
    3.6%
    Q1 FY26

    For Etsy Marketplace.

    App GMS as % of total GMS
    47%up 240 bps YoY
    Q1 FY26

    Mobile app GMS significantly outpaced non-app growth.

    Mobile app GMS growth
    11.2%vs 6.6% last quarter
    Q1 FY26

    Continuing to strengthen.

    Net cash provided by operating activities
    $102.5M
    Q1 FY26

    From continuing operations.

    Adjusted EBITDA to Free Cash Flow conversion
    50%more than twice the rate of conversion realized in the year ago quarter
    Q1 FY26

    Reflects strong free cash flow generation.

    Stock repurchased
    $145M
    Q1 FY26

    Reduced outstanding share count.

    Remaining share repurchase authorization
    $828M
    as of March 31, 2026

    On current board authorized programs.

    Gross buyer additions (new + reactivated)
    $11.9Mup 4.8% YoY
    Q1 FY26

    Contributing to healthier customer metrics.

    Active buyer count (TTM)
    $86.6Mfirst quarter of sequential growth in 2 years
    Q1 FY26

    Trailing 12-month basis.

    GMS per active buyer (TTM)
    $122grew YoY for the first time since 2022
    Q1 FY26

    Improved sequentially for the fourth consecutive quarter on a trailing 12-month basis.

    Active sellers
    $5.6Mgrew 3.3% YoY
    Q1 FY26

    First period of year-to-year growth since the seller setup fee was introduced.

    Marketing spend
    increasedgained operating leverage
    Q1 FY26

    Due to more efficient spending, mix optimization, and owned channels becoming bigger driver.

    Owned marketing channels GMS growth
    double-digit ratesYoY
    Q1 FY26

    Includes push notifications and e-mail, with no double-digit increase in spending in that channel.

    Average Order Value (AOV)
    increasedYoY
    Q1 FY26

    Attributed to foreign currency tailwinds, expiration of de minimis tariff exemption, seller listing price increases, and product improvements.

    Purchase frequency
    modestly lowerthan prior year
    Q1 FY26

    Still a focus for improvement.

    Repeat buyer figures
    downyear-over-year
    Q1 FY26

    Sequential stabilization observed.

    Habitual buyer figures
    downyear-over-year
    Q1 FY26

    Pretty stable in Q1 from Q4.

    Add to cart rates
    improvements
    Q1 FY26

    From early tests with new AI models.

    Conversion rates
    improvements
    Q1 FY26

    From early tests with new AI models.

    Industry KPIs

    4
    MetricValueDetails
    Segment revenue mixEtsy Marketplace: $631MUSD
    Regional market performanceU.S. domestic trade lane strongest; Non-U.S. currency-neutral GMS grew
    Advertising revenue take rate25.7%%
    Operating income EBIT and adjusted EBITDA$185MUSD

    Product announcements

    3
    ProductTypeDetails
    AI-generated buyer profileslaunch
    Integrated Etsy app for Chat GPTlaunch
    Conversational AI experiences (Gift Finder, Seller Insights)launch

    Deals & partnerships

    2
    eBayAgreement to sell Depop to eBay.$1.2B

    Regulatory clearance received in the United States and Germany; reviews are in progress for other markets, including the U.K. and Australia.

    OpenAI, Microsoft, GoogleIntegrations with AI platforms.

    Encouraged by early engagement and traffic signals from Etsy's integrations with OpenAI, Microsoft, and Google, and recently developed an integrated Etsy app for Chat GPT.

    Risks & headwinds

    4
    Macroeconomic factorsthroughout FY26

    relatively consistent, currency tailwinds moderate, prior year comparisons become less favorable

    Mitigation: Focused on building a culture of learning quickly and adapting in real time; executing with clarity and discipline on strategy (accelerating product innovation, evolving customer engagement, reinforcing trust).

    Purchase frequencyQ1 FY26

    modestly lower than prior year

    Mitigation: Strategic priorities are designed to drive frequency through an end-to-end experience shift, including app personalization, matching, loyalty, and human connection. Expects it to take time for changes to compound.

    Repeat buyer and habitual buyer figuresQ1 FY26

    down year-over-year

    Mitigation: Seeing sequential stabilization; work is focused on bringing buyers above the purchase frequency threshold to drive future growth in these cohorts.

    Average Order Value (AOV) benefits moderationas the year progresses

    anticipated to moderate

    Mitigation: Benefits from foreign currency tailwinds and the expiration of the de minimis tariff exemption are expected to moderate. Product improvements are also benefiting AOV by surfacing higher quality, more relevant items.

    What to watch in Q2 FY26

    5

    Frequency inflection

    next quarter
    Currentmodestly lower than prior year
    Targetsustained growth

    Why it matters

    Frequency is the ultimate goal and a key driver of long-term GMS growth and customer engagement.

    Frequency is really our ultimate goal, and it's what our strategic priorities are designed to work together to drive -- we're not seeing it inflected yet because it really requires a full end-to-end experience shift, not a single fix, not a single platform fix.

    Q&A highlights

    6

    What are the most impactful app changes, particularly personalized home feed recommendations, and are they driving a measurable increase in frequency?

    The app is Etsy's highest value platform, with users having 40% higher LTV. Focus is on making the app more personalized and a better discovery jumping-off point, shifting the home feed to buyer interests using AI-generated profiles. This is driving deeper engagement, which is a precursor to frequency, but sustained frequency requires a full end-to-end experience shift and will take time to compound.

    Frequency is really our ultimate goal, and it's what our strategic priorities are designed to work together to drive -- we're not seeing it inflected yet because it really requires a full end-to-end experience shift, not a single fix, not a single platform fix.

    asked by Michael Morton · answered by Kruti Goyal

    2 min read6 chapters

    Detailed Narrative

    01

    Strategic Priorities & Early Progress

    Etsy's strategy is built around four priorities: showing up where shoppers discover, matching them with the right inventory, retaining and rewarding valuable customers, and amplifying human connection. Early signals indicate this strategy is taking hold, with all key performance indicators meeting or exceeding expectations. App GMS continues to significantly outpace non-app growth, now making up 47% of total GMS, expanding 240 basis points year-over-year and growing 11.2% year-over-year in Q1 FY26.

    02

    AI & Personalization in App

    The mobile app is the centerpiece of Etsy's transformation, leveraging personalization, machine learning, and direct relationships. The company is shifting towards a more personalized, relevance-driven approach powered by AI, with early tests showing improvements in add-to-cart rates and conversion. In Q1, Etsy introduced AI-generated buyer profiles to expand categories and inspire new purchases, and developed conversational AI experiences, including a gift finder agent and a seller insights agent, to simplify discovery and decision-making.

    03

    Marketplace Fundamentals Improving

    Q1 FY26 Etsy Marketplace GMS was up 5.5% year-over-year, a 540 basis point improvement from Q4 FY25, with currency-neutral GMS growth of 3.6%. The trailing 12-month active buyer count reached $86.6 million, marking the first sequential growth in two years. Gross buyer additions (new plus reactivated) were $11.9 million, up 4.8% year-over-year. GMS per active buyer improved sequentially for the fourth consecutive quarter and grew year-over-year for the first time since 2022, reaching $122.

    04

    Take Rate Expansion & Operating Leverage

    Etsy's take rate reached 25.7% in Q1 FY26, up 180 basis points year-over-year. 130 basis points of this increase were attributed to the Reverb divestiture. Etsy Ads, Offsite Ads, and Etsy Payments contributed to the remaining take rate expansion, driven by machine learning improvements. Operating expenses, including product development, marketing, and G&A, all gained leverage on a year-over-year basis, reflecting targeted shifts in marketing portfolio and focus on efficiency.

    05

    Capital Allocation & Depop Sale

    Etsy maintained a strong balance sheet with $1.6 billion in cash, cash equivalents, and investments. Net cash provided by operating activities from continuing operations was $102.5 million, converting 50% of adjusted EBITDA to free cash flow. The company repurchased $145 million of stock, reducing the outstanding share count by approximately 2.7 million shares, with $828 million remaining on the authorization. The pending sale of Depop to eBay for $1.2 billion, expected to close by the end of Q3 FY26, will further accelerate capital return to shareholders.

    06

    Consumer Environment & Macro Outlook

    The consumer environment has remained relatively stable overall, with U.S. buyers showing resilience and broad strength across various household income cohorts. The U.S. import trade lane returned to positive growth in Q1 FY26, and non-U.S. currency-neutral GMS grew for the first time since 2023. While management remains cautious about the forward outlook due to macroeconomic uncertainty🌐, the focus is on internal execution, adaptability, and accelerating product innovation to reinforce marketplace resiliency.

    AI-generated summary of the company’s earnings call. Not investment advice.