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Etsy (ETSY) Q1 FY26 earnings call: guidance and Q&A

Earnings call· Mar 2026 (Q1 FY26)· Consumer Discretionary· Apr 29, 2026

Source: earnings call transcript

Executive summary

Etsy Q1 FY26 — Strong GMS Growth Driven by App and Personalization

Etsy delivered a strong Q1 FY26, with solid GMS growth and improved profitability, driven by strategic investments in app personalization and AI-powered discovery. The company is seeing early positive shifts in customer behavior, including sequential active buyer growth and increased GMS per active buyer, though frequency and habitual buyer metrics remain a focus for long-term improvement. Management is confident in its strategy to rebuild the marketplace and drive durable growth.

Highlights

5
  • Etsy Marketplace GMS reached $2.5 billion, up 5.5% year-over-year.

  • Revenue was $631 million on a take rate of 25.7%.

  • Adjusted EBITDA was $185 million, representing a 29.3% adjusted EBITDA margin.

  • Active buyers grew sequentially for the first time in 2 years, reaching $86.6 million.

  • GMS per active buyer grew year-over-year for the first time since 2022, reaching $122.

Concerns

3
  • Purchase frequency remained modestly lower than the prior year.

  • Repeat buyer and habitual buyer figures were still down year-over-year.

  • Macroeconomic factors remain uncertain, and prior year comparisons will become less favorable later in the year.

Guidance & targets

CategoryTargetConfidence
Etsy Marketplace GMS
$2.48B-$2.53B
high materiality
High
Take Rate
approximately 25.7%
medium materiality
High
Adjusted EBITDA Margin
27%-29%
high materiality
High
Etsy Marketplace GMS Growth
low single-digit range
high materiality
High
Full Year Take Rate
roughly equal to that of the first half of the year
medium materiality
High
Adjusted EBITDA Margin
28%-30%
high materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
Etsy Marketplace
Core marketplace performance, presented on a continuing operations basis. Q1 FY26 reflects only the Etsy marketplace after the sale of Reverb and pending sale of Depop.
GMS: $2.5BGMS growth YoY: 5.5%Currency-neutral GMS growth: 3.6%
$631M———

ETSY operating KPIs by quarter

ETSY operating KPIs stated on its earnings calls, by fiscal quarter
KPIThis call Mar 2026 Q1 FY26 Jun 2026 Q2 FY26Change vs prior quarter
Active buyers
86.6M Q1 '26 trailing 12-month active buyer count was $86.6 million, representing the first quarter of sequential growth in the past 2 years. Source: earnings call transcript
~87M Active buyers improved, growing by 350,000 sequentially to approximately 87 million, roughly stable on a year-over-year basis. Source: earnings call transcript
—
GMS per active buyer
$122 Encouragingly, GMS per active buyer improved sequentially for the fourth consecutive quarter and grew year-over-year for the first time since 2022, reaching $122 on a trailing 12-month basis. Source: earnings call transcript
$124 Trailing 12-month GMS per active buyer grew 2.8% year-over-year to $124. Source: earnings call transcript
+1.6%

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
AI-generated buyer profileslaunch
Integrated Etsy app for Chat GPTlaunch
Conversational AI experiences (Gift Finder, Seller Insights)launch

Deals & partnerships

eBay Agreement to sell Depop to eBay. $1.2B

Regulatory clearance received in the United States and Germany; reviews are in progress for other markets, including the U.K. and Australia.

OpenAI, Microsoft, Google Integrations with AI platforms.

Encouraged by early engagement and traffic signals from Etsy's integrations with OpenAI, Microsoft, and Google, and recently developed an integrated Etsy app for Chat GPT.

Risks & headwinds

Macroeconomic factors throughout FY26

relatively consistent, currency tailwinds moderate, prior year comparisons become less favorable

Mitigation:Focused on building a culture of learning quickly and adapting in real time; executing with clarity and discipline on strategy (accelerating product innovation, evolving customer engagement, reinforcing trust).

Purchase frequency Q1 FY26

modestly lower than prior year

Mitigation:Strategic priorities are designed to drive frequency through an end-to-end experience shift, including app personalization, matching, loyalty, and human connection. Expects it to take time for changes to compound.

Repeat buyer and habitual buyer figures Q1 FY26

down year-over-year

Mitigation:Seeing sequential stabilization; work is focused on bringing buyers above the purchase frequency threshold to drive future growth in these cohorts.

Average Order Value (AOV) benefits moderation as the year progresses

anticipated to moderate

Mitigation:Benefits from foreign currency tailwinds and the expiration of the de minimis tariff exemption are expected to moderate. Product improvements are also benefiting AOV by surfacing higher quality, more relevant items.

What to watch in Q2 FY26

Frequency inflection

next quarter
Current modestly lower than prior year
Target sustained growth

Why it matters

Frequency is the ultimate goal and a key driver of long-term GMS growth and customer engagement.

Frequency is really our ultimate goal, and it's what our strategic priorities are designed to work together to drive -- we're not seeing it inflected yet because it really requires a full end-to-end experience shift, not a single fix, not a single platform fix.

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Q&A highlights

What are the most impactful app changes, particularly personalized home feed recommendations, and are they driving a measurable increase in frequency?

The app is Etsy's highest value platform, with users having 40% higher LTV. Focus is on making the app more personalized and a better discovery jumping-off point, shifting the home feed to buyer interests using AI-generated profiles. This is driving deeper engagement, which is a precursor to frequency, but sustained frequency requires a full end-to-end experience shift and will take time to compound.

“Frequency is really our ultimate goal, and it's what our strategic priorities are designed to work together to drive -- we're not seeing it inflected yet because it really requires a full end-to-end experience shift, not a single fix, not a single platform fix.”

asked by Michael Morton · answered by Kruti Goyal

2 min read 6 chapters

Detailed narrative

Strategic Priorities & Early Progress

Etsy's strategy is built around four priorities: showing up where shoppers discover, matching them with the right inventory, retaining and rewarding valuable customers, and amplifying human connection. Early signals indicate this strategy is taking hold, with all key performance indicators meeting or exceeding expectations. App GMS continues to significantly outpace non-app growth, now making up 47% of total GMS, expanding 240 basis points year-over-year and growing 11.2% year-over-year in Q1 FY26.

AI & Personalization in App

The mobile app is the centerpiece of Etsy's transformation, leveraging personalization, machine learning, and direct relationships. The company is shifting towards a more personalized, relevance-driven approach powered by AI, with early tests showing improvements in add-to-cart rates and conversion. In Q1, Etsy introduced AI-generated buyer profiles to expand categories and inspire new purchases, and developed conversational AI experiences, including a gift finder agent and a seller insights agent, to simplify discovery and decision-making.

Marketplace Fundamentals Improving

Q1 FY26 Etsy Marketplace GMS was up 5.5% year-over-year, a 540 basis point improvement from Q4 FY25, with currency-neutral GMS growth of 3.6%. The trailing 12-month active buyer count reached $86.6 million, marking the first sequential growth in two years. Gross buyer additions (new plus reactivated) were $11.9 million, up 4.8% year-over-year. GMS per active buyer improved sequentially for the fourth consecutive quarter and grew year-over-year for the first time since 2022, reaching $122.

Take Rate Expansion & Operating Leverage

Etsy's take rate reached 25.7% in Q1 FY26, up 180 basis points year-over-year. 130 basis points of this increase were attributed to the Reverb divestiture. Etsy Ads, Offsite Ads, and Etsy Payments contributed to the remaining take rate expansion, driven by machine learning improvements. Operating expenses, including product development, marketing, and G&A, all gained leverage on a year-over-year basis, reflecting targeted shifts in marketing portfolio and focus on efficiency.

Capital Allocation & Depop Sale

Etsy maintained a strong balance sheet with $1.6 billion in cash, cash equivalents, and investments. Net cash provided by operating activities from continuing operations was $102.5 million, converting 50% of adjusted EBITDA to free cash flow. The company repurchased $145 million of stock, reducing the outstanding share count by approximately 2.7 million shares, with $828 million remaining on the authorization. The pending sale of Depop to eBay for $1.2 billion, expected to close by the end of Q3 FY26, will further accelerate capital return to shareholders.

Consumer Environment & Macro Outlook

The consumer environment has remained relatively stable overall, with U.S. buyers showing resilience and broad strength across various household income cohorts. The U.S. import trade lane returned to positive growth in Q1 FY26, and non-U.S. currency-neutral GMS grew for the first time since 2023. While management remains cautious about the forward outlook due to macroeconomic uncertainty, the focus is on internal execution, adaptability, and accelerating product innovation to reinforce marketplace resiliency.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.