Inve US ▾
EVEVCM

EverCommerce (EVCM) Q2 FY26 earnings call: guidance and Q&A

Earnings call· Jun 2026 (Q2 FY26)· Information Technology· Aug 5, 2026

Source: earnings call transcript

Executive summary

EverCommerce Q2 FY26 — Revenue in-line, EBITDA beat, CEO transition

Eric Remer stepped down as CEO, succeeded by Alex Goor, marking a leadership transition. The company delivered solid Q2 results with revenue meeting guidance and adjusted EBITDA exceeding expectations, driven by strategic investments in AI and payments. Despite a softer new customer acquisition in EverPro, management expressed confidence in a second-half acceleration through pricing actions and improved organic traffic.

Highlights

5

  • Revenue of $152 million was consistent with the midpoint of guidance, representing 2.7% year-over-year growth.

  • Adjusted EBITDA of $44.5 million exceeded the top end of guidance, achieving a 29.3% margin.

  • Customers utilizing more than one solution grew 26% year-over-year, reaching 140,000.

  • Total Payments Volume (TPV) in the top 6 solutions grew 16.4% year-over-year, now representing 36% of total TPV.

  • The company repurchased 1.4 million shares for $14.8 million at an average price of $10.32 per share in Q2.

Concerns

3

  • Full year 2026 revenue and adjusted EBITDA are now expected to trend toward the lower end of guidance ranges.

  • Slower-than-expected new customer acquisition in certain EverPro solutions impacted the full-year outlook.

  • Net revenue retention was 94%, impacted by declining third-party partner revenue within legacy payments and other horizontal add-ons.

Guidance & targets

CategoryTargetConfidence
Total Revenue
$151.5 million to $154.5 million
high materiality
High
Adjusted EBITDA
$44 million to $46 million
high materiality
High
Full Year 2026 Revenue
$612 million to $632 million (trending toward lower end)
high materiality
Medium
Full Year 2026 Adjusted EBITDA
$183 million to $191 million (trending toward lower end)
high materiality
Medium

Deals & partnerships

Marketing Technology business Sale of non-core business segment

Sale closed on October 31 last year (FY25). Financial and operating metric results are presented related to continuing operations, except for cash flow metrics.

ZyraTalk Acquisition of a company

Acquisition closed in Q3 2025. Costs included in adjusted operating expenses in the post-acquisition period. Fueled ability to move forward in some key AI capabilities.

Risks & headwinds

Slower new customer acquisition in EverPro H1 2026, expected to improve in H2 2026

Impacted full year 2026 guidance, now trending toward lower end of range.

Mitigation:Implementing comprehensive plan including technical optimization, AI-focused content, and authority building initiatives to improve organic traffic.

Evolving AI-driven search behavior H1 2026

Created headwinds on organic acquisition in certain EverPro product lines.

Mitigation:Executing against a comprehensive plan including technical optimization, AI-focused content, and authority building initiatives to improve visibility.

Declining third-party partner revenue Trailing 12 months

Impacted net revenue retention, contributing to 94% NRR.

Mitigation:Focusing investment on fast-growing solutions and maintaining cash flow from legacy payments business.

What to watch in Q3 FY26

EverPro new customer acquisition

H2 2026 (Q3/Q4)
Current Slower than expected
Target Improved organic traffic trends

Why it matters

Directly impacts full-year revenue guidance and overall growth trajectory, indicating the effectiveness of new go-to-market strategies.

This outlook primarily reflects slower-than-expected new customer acquisition in certain EverPro solutions with an expectation of increasing growth from Q3 to Q4 through improved customer acquisition, pricing actions, disciplined expense management and consistency in customer retention.

Find out whether EVCM delivers this. Inve re-checks your case every morning.

Q&A highlights

What attracted Alex Goor to EverCommerce and what opportunities does he see ahead?

Alex Goor expressed excitement about the company's financial health, strong business units, and people. He believes there's significant potential to accelerate growth by applying technology to strengthen execution and optimize operations.

“I mean this is a very healthy company financially with a lot of really great opportunities, really great strong business units and great people. So I think I look at it and I say, I think we can take what we're doing and really accelerate growth, and we have a lot of potential.”

asked by Bhavin Shah · answered by Alexander Goor

2 min read 5 chapters

Detailed narrative

CEO Transition

Eric Remer stepped down as CEO after nearly two decades, effective August 6, 2026, and will continue to serve on the Board of Directors. Alex Goor was appointed as the new Chief Executive Officer and Board member. This transition is described as smooth and timely, with the company having a strong foundation and strong leadership moving forward.

Strategic Focus and Vertical Performance

EverCommerce continues to focus on its three verticals: EverPro (home field services), EverHealth (medical practices), and EverWell (wellness service providers). EverPro and EverHealth together represent approximately 95% of consolidated revenue. The company is investing in AI-powered workflows, integrated payments, and intelligent automation to expand value for its 745,000+ customers.

Payments Strategy and Growth

The company's payments strategy focuses on enabling payments at the point of initial SaaS sale and driving cross-sell into the existing customer base. Investments in onboarding automation and customer success are growing activation and utilization. Payments revenue is reported on a net basis and contributes approximately 95% gross margin within core solutions, making its growth a meaningful contributor to overall adjusted EBITDA margin expansion.

EverPro Organic Acquisition Headwinds

The EverPro segment experienced slower-than-expected new customer acquisition in certain solutions during the first half of 2026, attributed to evolving AI-driven search behavior. Management is implementing a comprehensive plan, including technical optimization, AI-focused content, and authority building initiatives, to improve visibility and expects improvements in organic traffic trends in the second half of the year.

Capital Allocation and Liquidity

EverCommerce ended the quarter with $133 million in cash and cash equivalents and $155 million of undrawn capacity on its revolver, which stepped down to $125 million in July 2026. Total net leverage was approximately 2.2x. The new CEO will explore opportunities to accelerate long-term growth, including potential changes to investment pacing, go-to-market initiatives, and capital allocation priorities.

Summary of the company's earnings call; see how call summaries are prepared. Not investment advice.