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    FIS
    Earnings call· Jun 2026(Q2 FY26)

    Fidelity National Information Services Q2 FY26 earnings call FIS

    Aug 4, 2026 Source

    Executive summary

    Fidelity National Information Services, Inc. Q2 FY26 — Strong Banking & Payments Growth, Capital Markets Re-basing, and Raised FCF Outlook

    FIS delivered strong Q2 FY26 results, driven by robust performance in its Banking and Payments segments, which saw significant growth and margin expansion. While the Capital Markets segment faced challenges, leading to a re-basement of its outlook and a strategic review of select products, the company remains focused on its integrated portfolio strategy, leveraging AI for product innovation and productivity. The firm also significantly increased its full-year free cash flow guidance, underscoring its commitment to disciplined capital deployment and shareholder value.

    Highlights

    5
    • Banking Solutions revenue grew 6.1% at the high end of its outlook, driven by strong momentum in banking and payments.

    • Adjusted EBITDA grew 7.4%, with margins expanding 113 basis points.

    • Adjusted EPS grew 9% towards the high end of the range.

    • Free cash flow more than tripled year-over-year to $525 million, leading to a $100 million increase in the full-year outlook.

    • Total Issuing Solutions acquisition thesis is playing out as expected, with 72% of the portfolio under contract through 2029 and beyond, up from 65%.

    Concerns

    4
    • Capital Markets revenue grew 3.2% at the low end of its outlook, with a re-basing of full-year guidance to 3% to 3.5% growth.

    • Professional services in Capital Markets declined 17% and fell short of expectations due to lower sales and slower backlog conversion.

    • UBS's acquisition of Credit Suisse created a 1 percentage point revenue headwind in Capital Markets for FY26.

    • Lending business in Capital Markets did not materialize expected organic growth, creating a modest drag on recurring revenue growth.

    Guidance & targets

    18
    CategoryTargetConfidence
    Full-year 2026 Adjusted Revenue Growth
    4.5% to 5%
    high materiality
    High
    Full-year 2026 Banking Revenue Growth
    Reiterated
    medium materiality
    High
    Full-year 2026 Capital Markets Revenue Growth
    3% to 3.5%
    high materiality
    High
    Full-year 2026 Adjusted EBITDA Margin Expansion
    85 to 105 basis points
    high materiality
    High
    Full-year 2026 Adjusted EPS Growth
    7% to 8.5%
    high materiality
    High
    Full-year 2026 Free Cash Flow
    $2.15 billion to $2.25 billion
    high materiality
    High
    Free Cash Flow
    greater than $3 billion
    high materiality
    High
    Full-year 2026 One-time Cash Expenses
    $730 million at the midpoint
    medium materiality
    High
    Full-year 2026 Integration Cost Savings
    $30 million to $40 million
    medium materiality
    High
    Total Issuing Solutions EBITDA Benefit
    over $150 million
    medium materiality
    High
    Q3 2026 Pro Forma Revenue Growth
    2.9% to 3.7%
    high materiality
    High
    Q3 2026 Banking Pro Forma Growth
    3% to 4%
    medium materiality
    High
    Q3 2026 Capital Markets Growth
    2.5% to 3%
    medium materiality
    High
    Q3 2026 Company EBITDA Margin Expansion
    80 to 100 basis points
    medium materiality
    High
    Q3 2026 Adjusted EPS Growth
    4.6% to 7.3%
    high materiality
    High
    Capital Markets Recurring Revenue Growth
    accelerate from 2026 levels
    high materiality
    Medium
    Capital Markets Adjusted and Recurring Revenue Growth
    accelerate modestly
    high materiality
    Medium
    Capital Markets License and Professional Services
    decline
    medium materiality
    High

    Segment performance

    2
    SegmentRevenueYoYQoQMargin
    Banking Solutions
    Strong quarter with growth at the high end of outlook, driven by both banking and payments. Margin expansion reflects favorable product mix, cost savings, and integration synergies. Sales performance in banking is super strong, with double-digit ACV growth for several quarters.
    Adjusted EBITDA margin expansion: 178 basis pointsBanking revenue growth: 5.6%Payments revenue growth: 6.4%Recurring revenue growth: 5%Nonrecurring revenue growth: 21%
    6.1%10.6% adjusted EBITDA growth
    Capital Markets
    Growth at the low end of outlook. Recurring revenue growth accelerated QoQ. Professional services declined due to lower sales and slower backlog conversion. Margins were slightly lower than prior year due to timing of operational expenses, but expected to expand in H2. Segment is undergoing active transformation.
    Recurring revenue growth: 5.3%Nonrecurring revenue growth: 12%Professional services decline: 17%Recurring revenue as % of total: 74% (H1 FY26)
    $1.6 billion (H1 FY26)3.2%51.7% adjusted EBITDA margin (H1 FY26)

    Operational metrics

    36
    Adjusted Revenue Growth (Pro Forma)
    5.3%
    Q2 FY26

    Company-wide pro forma revenue growth.

    Adjusted EBITDA Growth (Pro Forma)
    7.4%
    Q2 FY26

    Company-wide pro forma EBITDA growth.

    Adjusted EBITDA Margin Expansion
    113
    Q2 FY26

    Margin expansion led by favorable product mix and cost savings.

    Adjusted EPS Growth
    9%
    Q2 FY26

    Towards the high end of the range, reflecting stronger execution.

    Leverage Ratio
    3.5xdecreased
    Q2 FY26

    Company-wide.

    Shareholder Returns
    $270 million
    Q2 FY26

    Company-wide.

    Recurring Revenue Growth
    5%
    Q2 FY26

    Across both segments.

    Recurring Sales Growth
    14%
    Q2 FY26

    Company-wide.

    Total Addressable Market Expansion
    $28 billion
    Post-acquisition

    Expanded by Total Issuing Solutions acquisition.

    Top 100 Clients Consuming Multiple Solutions
    72
    Q2 FY26

    Clients consuming capabilities across all three ecosystems.

    Revenue from Multi-Solution Clients
    nearly twicevs single solution clients
    Q2 FY26

    On average, clients consuming solutions across all 3 ecosystems generate nearly twice the revenue of clients using only a single solution.

    Enterprise-wide Sales Growth
    double digits
    LTM

    Reflecting a more focused portfolio and strengthening commercial motion.

    Total Issuing Solutions Portfolio Under Contract
    72%up from 65%
    Q2 FY26

    Renewal velocity since start of 2025, approximately 1/3 of total issuing revenue renewed.

    Total Issuing Solutions Win Rate (Large US Banks)
    above 85%
    Q2 FY26

    When the deal is big and complex, FIS wins.

    Enterprise-wide ACV Sold to Joint Clients Growth
    35%YoY
    H1 FY26

    Reflects the 'Better Together' story compounding.

    Capital Markets Revenue
    $1.6 billion
    H1 FY26

    Generated by the segment.

    Capital Markets Revenue Headwind (UBS/Credit Suisse)
    1
    FY26

    Related to UBS's acquisition of Credit Suisse, concentrated in trading and asset services.

    AI Products in Market
    10
    Q2 FY26

    Company-wide.

    Customers Live on AI Products
    200
    Q2 FY26

    Company-wide.

    AI Pipeline Opportunities
    500+
    Q2 FY26

    Company-wide.

    AI Engineering Throughput Improvement
    1.5x to 2x
    Q2 FY26

    Teams are seeing this improvement.

    AI Engineering Defects Reduction
    30%
    Q2 FY26

    Fewer defects.

    AI Servicing Manual Tickets Reduction
    70%
    Q2 FY26

    Launched 5 agentic programs.

    AI Servicing Triage Time Reduction
    75%
    Q2 FY26

    Down nearly 75%.

    Active AI Copilot Users
    40,000+
    Q2 FY26

    Company-wide.

    Total Assisted Actions by AI Copilot
    16 million+
    Q2 FY26

    Company-wide.

    Integration Cost Savings
    $13 million
    YTD FY26

    From Total Issuing Solutions integration.

    Total Issuing Solutions Revenue Synergies Target
    $45 million
    by 2028

    Part of over $150 million EBITDA benefit.

    Total Issuing Solutions Cost Synergies Target
    $125 million
    by 2028

    Part of over $150 million EBITDA benefit.

    Total Issuing Solutions Revenue Synergies Pipeline
    over $125 million
    Q2 FY26

    Extensive pipeline.

    Capital Markets Recurring Revenue Growth
    3.6%
    Q1 FY26

    Compared to 5.3% in Q2 FY26.

    Capital Markets Professional Services Revenue Decline
    17%
    Q2 FY26

    Fell short of expectations due to lower sales and slower backlog conversion.

    Capital Markets Revenue Reduction
    225vs prior outlook
    FY26

    Reduction in full-year outlook.

    Capital Markets Recurring Growth Expectation
    mid-single-digit growthvs mid-to-high single-digit previously
    FY26

    Revised expectation due to sales behind plan and slower backlog conversion.

    Capital Markets M&A Headwind
    1
    FY27

    From absence of M&A, to be offset by lower attrition and improved conversion.

    Banking Solutions ACV Growth
    high double-digit growthYoY
    Q2 FY26

    Sales performance is super strong, with double-digit growth for quarters in a row.

    Industry KPIs

    2
    MetricValueDetails
    Capital returns$270 millionUSD
    Cards in force credentials30 millionaccounts

    Deals & partnerships

    2
    AnthropicAdvancing AI-powered anti-money laundering and agentic fraud capabilities.

    Partnership announced earlier this year has moved from conception to execution, focusing on AI-powered anti-money laundering and agentic fraud capabilities.

    Aqua hireAcquisition of capabilities and leadership to modernize core banking platforms.

    An Aqua hire was made to bring internal capabilities for core modernization, including orchestration layers and customer masters, to support both existing core modernization and full hollow-out strategies for large financial institutions.

    Risks & headwinds

    4
    Underperformance in Capital Markets segmentQ2 FY26 and full-year FY26

    Revenue grew 3.2% (low end of outlook); professional services declined 17%; full-year guidance reduced by 225 bps to 3%-3.5%.

    Mitigation: Actively addressing misses with actions already taken and new actions being put in place; evaluating strategic alternatives for select products within the segment.

    Revenue headwind from client attrition due to UBS acquisition of Credit SuisseFY26

    Approximately 1 percentage point impact on FY26 revenue growth in Capital Markets.

    Mitigation: Expected to be a one-time impact, with attrition returning to normalized rates in FY27.

    Lending business in Capital Markets not driving expected organic growthFY26

    Expected to drive 1 point of organic growth for the segment at year start, but now expected to be tempered, creating a modest drag on recurring revenue growth.

    Mitigation: Not banking on a rebound in the lending business for FY26 or FY27 due to persistent interest rate environment.

    Slower Professional Services Sales and Backlog ConversionH1 FY26, impacting full-year FY26

    Professional services declined 17% in Q2; 120 basis point impact on full-year Capital Markets revenue outlook.

    Mitigation: Anticipate improvement over H2 FY26; principal issue is lower ACV sales in PS, with some conversion challenges.

    What to watch in Q3 FY26

    5

    Capital Markets Recurring Revenue Growth

    Q3 FY26, Q4 FY26
    Current5.3% (Q2 FY26)
    TargetMid-single-digit growth (Q3 FY26), accelerating into Q4 FY26

    Why it matters

    Management expects recurring revenue to accelerate from current levels, which is critical for the segment's overall recovery and future growth trajectory, especially given the reduction in full-year guidance.

    Recurring revenue growth is expected to pace ahead of adjusted revenue growth.

    Q&A highlights

    6

    What drove the weakness in professional services in Capital Markets? Was it broad-based, clients choosing cheaper delivery, or prioritizing other tech projects?

    Management stated the miss was internal, not due to market conditions. They had a strong backlog but failed to accelerate sales and conversion as planned. The focus is on recurring revenue, but the PS miss was operational.

    No, we think this is on us. We don't see any trends in market that are changing here.

    asked by Tien-Tsin Huang · answered by Stephanie Ferris

    3 min read7 chapters

    Detailed Narrative

    01

    Q2 Performance Validates Multi-Year Transformation

    FIS's Q2 FY26 results demonstrate the success of its multi-year plan to reposition, with strong performance in Banking and Payments, expanded adjusted EBITDA margins, and significantly increased free cash flow. The transformation aims to make FIS more client-centric, simplify operations, and drive shareholder value, with the current quarter's outcomes reinforcing this strategic direction. The company achieved 5.3% pro forma revenue growth to $3.4 billion, 7.4% adjusted EBITDA growth, and a 9% increase in adjusted EPS.

    02

    Integrated Portfolio Drives Client Value and AI Advantage

    FIS serves financial services companies of all sizes, with 72 of its top 100 clients consuming capabilities across banking, payments, and capital markets. This integrated model allows for expansion from core platforms to value-added services, generating nearly twice the revenue from cross-ecosystem clients. The rich data across these platforms provides a meaningful advantage for AI adoption, enabling smarter solutions and automated workflows, particularly in fraud and financial crimes. Enterprise-wide sales growth increased double digits over the last 12 months, reflecting a focused portfolio and strengthened commercial motion.

    03

    Total Issuing Solutions Performance

    The Total Issuing Solutions acquisition is performing as expected, expanding FIS's total addressable market by $28 billion and providing access to a rapidly growing global issuing TAM. The business secured two new large financial institution wins (a top 10 Latin American bank and a top 10 private sector commercial bank in India) and renewed approximately one-third of its revenue since the start of 2025, with 72% of the portfolio now under contract through 2029 and beyond. Enterprise-wide ACV sold to joint clients grew 35% year-over-year in the first half, validating the 'Better Together' strategy.

    04

    Capital Markets Transformation & Challenges

    The Capital Markets segment generated $1.6 billion in revenue in the first half, with 74% recurring and a 51.7% adjusted EBITDA margin. However, it faced challenges including a 1 percentage point revenue headwind from the UBS/Credit Suisse acquisition and underperformance in professional services due to lower sales and slower backlog conversion. The lending business also did not meet organic growth expectations. Management is addressing these issues and has initiated an evaluation of strategic alternatives for select products within the segment that do not align with the overall business's strategic profile.

    05

    AI Adoption & Impact

    AI is an increasingly important driver for FIS, with 10 AI products in market, 200 customers live, and a pipeline of over 500 opportunities. Internally, AI is enhancing engineering throughput by 1.5x to 2x with 30% fewer defects, and servicing operations have seen manual tickets decrease by 70% and triage time by 75% through agentic programs. The partnership with Anthropic is advancing AI-powered anti-money laundering and fraud capabilities, combining Frontier AI with FIS's regulatory-grade infrastructure, demonstrating AI's role as a differentiator in commercial outcomes.

    06

    Free Cash Flow & Cost Management

    FIS delivered stellar free cash flow, more than tripling to $525 million in Q2 and reaching $1 billion in the first half, leading to a $100 million increase in the full-year outlook to $2.15 billion to $2.25 billion. This reflects strong EBITDA growth, lower cash taxes, and accelerated actions to reduce one-time📎 cash expenses, which are now projected at $730 million at the midpoint, a $70 million reduction. The company remains confident in achieving over $3 billion in free cash flow by 2028 through continued EBITDA growth and disciplined expense management.

    07

    Banking Solutions Strength

    Banking Solutions had a strong quarter with pro forma revenue increasing 6.1%, driven by 5.6% growth in banking and 6.4% in payments. Recurring revenue grew 5%, while nonrecurring revenue saw a 21% increase, primarily from strong license activity. Adjusted EBITDA advanced 10.6% with margins expanding 178 basis points, reflecting favorable product mix, cost savings, and integration synergies. The demand environment in banking remains robust, particularly for payments, fraud, data capabilities, and modernization efforts.

    AI-generated summary of the company’s earnings call. Not investment advice.