HLT
Earnings call · Dec 2024 (Q4 FY24)

Hilton Worldwide Holdings Q4 FY24 earnings call HLT

Feb 6, 2025 Source

Executive summary

Hilton Q4 FY24 — Record Unit Growth and Strong RevPAR Outperformance

Hilton concluded FY24 with record unit growth and strong RevPAR performance, exceeding guidance across segments. The company's fee-based model drove record adjusted EBITDA and significant capital returns. Management expressed increased optimism for the macro environment post-election, anticipating continued recovery in business travel and robust development, despite some regional RevPAR deceleration and cost pressures for owners.

Highlights

5
  • System-wide RevPAR increased 3.5% year-over-year in Q4 FY24, exceeding the high end of guidance.

  • Achieved record adjusted EBITDA of over $3.4 billion for FY24, up 11% year-over-year.

  • Opened a record 973 hotels in FY24, representing nearly 100,000 rooms and 7.3% net unit growth.

  • System-wide pipeline grew 8% year-over-year to approximately 500,000 rooms at year-end FY24, with a record 154,000 rooms signed.

  • Returned $3 billion to shareholders in FY24, with approximately $3.3 billion expected for FY25.

Concerns

4
  • China RevPAR declined 4% year-over-year in Q4 FY24 due to softer macro conditions and outside travel.

  • Expected modest deceleration in EMEA RevPAR for FY25 due to tough comparisons following a robust 2024.

  • U.S. RevPAR growth for FY25 is expected at the low end of the system-wide range.

  • Diluted EPS growth is impacted by higher interest rates from relevering the balance sheet.

Guidance & targets

CategoryTargetConfidence
System-wide RevPAR growth
2% to 3%
high materiality
High
Adjusted EBITDA
$3.7 billion and $3.74 billion
high materiality
High
Diluted EPS adjusted for special items
$7.71 and $7.82
high materiality
High
Net unit growth
6% to 7%
high materiality
High
Capital return to shareholders
approximately $3.3 billion
high materiality
High
System-wide RevPAR growth
2.5% to 3.5%
medium materiality
High
Adjusted EBITDA
$770 million and $790 million
medium materiality
High
Diluted EPS adjusted for special items
$1.57 and $1.63
medium materiality
High
U.S. RevPAR growth
low end of our system-wide range
medium materiality
Medium
Americas outside U.S. RevPAR growth
mid-single-digit range
medium materiality
Medium
Europe RevPAR growth
low to mid-single-digit range
medium materiality
Medium
Middle East and Africa RevPAR growth
mid-single-digit range
medium materiality
Medium
Asia Pacific RevPAR growth
low to mid-single-digit range
medium materiality
Medium
China RevPAR growth
low single-digit growth
medium materiality
Medium
Capital expenditures (including key money)
$250 million to $300 million
medium materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
U.S.
RevPAR growth in Q4 FY24, driven by strong Leisure demand and continued improvement across Business Transient and Group.
2.9%
Americas outside U.S.
RevPAR growth in Q4 FY24, driven by increased air capacity to the region and strong leisure trends during the holidays.
8.1%
Europe
RevPAR growth in Q4 FY24, largely driven by double-digit RevPAR growth in Group.
6.2%
Middle East and Africa
RevPAR growth in Q4 FY24, supported by key events including COP29 and Formula 1 races.
8.4%
Asia Pacific
RevPAR growth in Q4 FY24.
1.7%
Asia Pacific ex China
RevPAR growth in Q4 FY24, led by strong leisure performance in Southeast Asia during the holiday season.
8.8%
China
RevPAR decline in Q4 FY24 due to softer macro conditions and outside travel, though trends improved sequentially.
-4%

Operational metrics

Adjusted EBITDA
$858 million up 7% YoY
Q4 FY24

Exceeded the high end of guidance range, driven by better-than-expected RevPAR growth, lower corporate expense, and timing items.

Adjusted EBITDA
$3.4 billion up 11% YoY
FY24

Record adjusted EBITDA for the full year.

Diluted EPS adjusted for special items
$1.76
Q4 FY24

Reported for the fourth quarter.

Management franchise fees growth
5% YoY
Q4 FY24

Ahead of expectations despite an FX drag.

Capital return to shareholders
$3 billion
FY24

Returned in the form of buybacks and dividends.

Cash dividend per share
$0.15
Q4 FY24

Paid during the fourth quarter.

Cash dividend per share
$0.15
Q1 FY25

Authorized by the Board for the first quarter.

Key money contribution on deals
10% or less
current

Hilton typically contributes key money on 10% or less of its deals.

EBITDA margins
8,000 bps higher vs 2019
FY24

Reflects discipline in running the business.

Industry KPIs

MetricValueDetails
Comparable sales comps3.5% %
Group booking pace booking window
Net unit growth development pipeline7.3% %

Product announcements

ProductTypeDetails
LivSmart Studioslaunch
Sparkexpansion
Waldorf Astoria New Yorklaunch
Waldorf Astoria propertieslaunch
Conrad Hotelslaunch
Signiamilestone
Peloton partnershipexpansion
Calm partnershipexpansion

Deals & partnerships

Olive by Embassy Strategic licensing agreement to accelerate Spark's expansion in India.

Newly announced strategic licensing agreement with Olive by Embassy to accelerate Spark's expansion in India.

Peloton Expanded partnership to provide guests with complementary access to Peloton's on-demand fitness content.

Expanded partnership with Peloton in January to provide guests with complementary access to a collection of Peloton's on-demand fitness content on our in-room TVs.

Calm Partnership to offer guests access to guided meditation, sleep stories, and mindfulness exercises.

Recently partnered with Calm, a leading wellness company, to offer guests access to guided meditation sleep stories, Calming soundscapes and mindfulness exercises directly from their in-room TVs.

Risks & headwinds

Softer macro conditions and outside travel in China Q4 FY24, continuing into FY25

China RevPAR declined 4% YoY in Q4 FY24.

Mitigation:Trends improved sequentially in Q4; low single-digit growth assumed for FY25. Outbound Chinese travel benefits other APAC regions.

Tough comparisons in EMEA FY25

Expected modest deceleration in EMEA RevPAR.

Mitigation:Follows a robust performance in 2024; low to mid-single-digit RevPAR growth still expected for FY25.

Cost pressures for owners (insurance, wages) Ongoing

Discussed as a challenge for the industry.

Mitigation:Hilton works with owners to find operational efficiencies and manage costs across the board.

FX impact Q4 FY24, Q1 FY25

FX drag on management franchise fees in Q4 FY24. Impact on Q1 FY25 EBITDA.

Mitigation:Adjusting for FX, management franchise fees were in high single digits. Full-year guidance accounts for FX.

Higher interest rates from relevering the balance sheet FY25

Impacting EPS growth.

Mitigation:Releveraging was done to fund buyback program; impact is temporary until leverage stabilizes.

Tariffs and trade negotiations Ongoing

Potential for tariffs, though no real impact so far.

Mitigation:Hilton has aggressively diversified its supply chains over the last 5 years to pivot if needed.

Easter holiday shift Q1 FY25 vs Q2 FY25

Easter moving from Q1 to Q2.

Mitigation:Net positive for Q1, negative for Q2; factored into quarterly guidance.

What to watch in Q1 FY25

Business Transient demand recovery

Next quarter and throughout FY25
Current Midweek strength observed post-election in Q4 FY24.
Target Continued acceleration in midweek travel, approaching prior demand levels by year-end.

Why it matters

Business Transient recovery is a key driver for overall RevPAR growth and margin expansion, especially with positive macro sentiment.

I suspect we will see a bit of a -- a small step change in midweek travel.

Q&A highlights

Chris mentioned feeling more confident about the macro environment than a quarter ago, particularly after the U.S. election. Could he elaborate on conversations with business leaders and which lodging segments might benefit?

Chris explained that the completion of the election removed significant uncertainty, leading to a broader belief among business leaders that economic growth opportunities will improve. This positive sentiment, driven by expectations of a lighter regulatory environment and favorable tax policy, is expected to benefit the U.S. economy and, consequently, the lodging business, particularly Business Transient and Group segments.

“I mean I think there is a broader belief, and I would say fairly consistent amongst the folks that I talked to across a broad range of industries that people think that the opportunity for economic growth in the short to intermediate term will be better.”

asked by Shaun Kelley · answered by Christopher Nassetta

2 min read 7 chapters

Detailed narrative

Q4 Performance and FY24 Achievements

Hilton reported a strong end to 2024, with system-wide RevPAR increasing 3.5% year-over-year in Q4, surpassing guidance. This growth was driven by solid leisure trends and continued recovery in Business Transient and Group segments. For the full year, system-wide RevPAR grew 2.7%, contributing to a record adjusted EBITDA of over $3.4 billion, an 11% increase year-over-year, demonstrating the strength of Hilton's fee-based business model.

Record Development and Pipeline Growth

The company achieved record unit growth in FY24, opening 973 hotels and nearly 100,000 rooms, marking the largest increase in Hilton's history and resulting in 7.3% net unit growth. The development pipeline expanded 8% year-over-year to approximately 500,000 rooms, with a record 154,000 rooms signed. Conversions accounted for 45% of room openings, significantly contributing to this growth.

Macroeconomic Outlook and Business Travel Recovery

Management expressed increased optimism regarding the macroeconomic environment, particularly post-election, citing a more stable regulatory and tax policy outlook. This sentiment is expected to bolster continued recovery in Business Transient and Group segments, with large corporates showing strong performance. While not fully factored into guidance, a potential uptick in economic growth is anticipated to benefit business travel.

Luxury and Lifestyle Segment Expansion

Luxury and Lifestyle hotels comprised roughly half of Hilton's system-wide openings in FY24, expanding these portfolios to over 900 hotels globally. The pipeline for these segments is nearly double the existing supply, indicating sustained growth. Notable openings planned for 2025 include the iconic Waldorf Astoria in New York, following an extensive renovation, and new Waldorf Astoria and Conrad properties in various international locations.

International Market Dynamics

International markets showed varied performance in Q4. Americas outside the U.S. saw 8.1% RevPAR growth, Europe 6.2%, and Middle East and Africa 8.4%. Asia Pacific RevPAR grew 1.7%, with APAC ex-China up 8.8%. China RevPAR, however, declined 4% in Q4 due to macro conditions, though trends improved sequentially. For FY25, low single-digit growth is expected in China, with overall APAC in the low to mid-single-digit range.

Shareholder Returns and Capital Allocation

Hilton returned $3 billion to shareholders in FY24 through buybacks and dividends, including a $0.15 per share cash dividend in Q4. The Board authorized another $0.15 per share dividend for Q1 FY25, with a total capital return of approximately $3.3 billion projected for FY25. The company maintains a disciplined approach to capital allocation, with key money contributions on deals typically at 10% or less.

Cost Management and Owner Support

Hilton remains disciplined in its cost structure, with GAAP G&A for FY25 projected to be slightly lower than 2019 levels. While owners face industry-wide cost pressures, particularly in insurance and wages, Hilton actively works to identify operational efficiencies to support their profitability. The company's EBITDA margins for FY24 were 8,000 basis points higher than the prior peak in 2019, reflecting effective cost control.

AI-generated summary of the company's earnings call. Not investment advice.