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IDT
Earnings call · Jul 2026 (Q4 FY26)

IDT Q4 FY26 earnings call IDT

Sep 28, 2026 Source

Executive summary

IDT Q4 FY26 — Record Performance Driven by High-Margin Growth Segments

IDT capped off a record fiscal year, driven by accelerating growth in its high-margin NRS, Fintech, and net2phone segments, which now contribute a larger share of consolidated adjusted EBITDA. The company is debt-free with a strong balance sheet, positioning it for continued expansion and strategic flexibility, particularly through ongoing investment in AI capabilities and digital transformation across its offerings.

Highlights

5
  • Consolidated adjusted EBITDA increased 17% to $154.6 million for FY26, exceeding the revised guidance range.

  • Consolidated gross profit and gross margin attained record quarterly and full fiscal year levels.

  • NRS adjusted EBITDA grew 47% year-over-year in Q4, with total revenue increasing 31% to $45 million.

  • BOSS Money remittances surpassed a $30 million annual transaction run rate in May, with digital transactions and revenue both increasing by over 20%.

  • net2phone is on track to surpass the $100 million ARR milestone in the current quarter, with Q4 subscription revenue up 10% YoY.

Concerns

2
  • The Traditional Communications BOSS Revolution PIN-less business revenue is expected to decline double-digits in the next fiscal year.

  • The new federal tax on remittances negatively impacted the retail agent channel, which saw revenue decline 17% in Q4.

Guidance & targets

CategoryTargetConfidence
Consolidated Gross Profit
$545M to $555M
high materiality
High
Consolidated Adjusted EBITDA
$176M to $180M
high materiality
High
net2phone Annual Recurring Revenue (ARR)
surpass $100M
medium materiality
High
NRS Revenue Growth
20% to 25%
medium materiality
High
NRS Adjusted EBITDA Growth
higher than 20% to 25%
medium materiality
High
Fintech Adjusted EBITDA Growth
quite nicely
medium materiality
Medium
Traditional Communications Adjusted EBITDA Contribution
adding to total EBITDA
low materiality
High

Segment performance

SegmentRevenueYoYQoQMargin
NRS
Closed the fiscal year with its strongest quarter, driven by growth in Merchant Services and advertising/data revenue. Benefited from a one-time import tariff refund in Q4. Full year gross margin was 92%.
Merchant Services revenue: $28.5MMerchant Services revenue growth: 31% YoYAdvertising and data revenue: $10MAdvertising and data revenue growth: 49% YoYRule of 40 score: 60 (up from 49 in 4Q '25)Income from operations: $12M
$45M31%—31% adjusted EBITDA margin
Fintech
BOSS Money is the dominant driver, with strong digital channel growth. Gross profit margin expanded due to mix shift to digital, higher average send amounts, and better pricing terms. AI-driven process automation enhanced operating leverage.
BOSS Money contribution to Fintech revenue: 90% (Q4)Digital channel transactions growth: 20% (Q4)Digital channel revenue growth: 22% (Q4)Digital send volume growth: 38% (Q4)BOSS Money transactions from BOSS apps: 88% (end of year)Retailer agent channel revenue decline: 17% (Q4)Income from operations growth: 40% (FY26)Adjusted EBITDA growth: 41% (FY26)
$176M14%—66% gross profit margin
net2phone
Enhanced cloud communications portfolio with AI solutions, driving new customer conversations and sales. Strong operating leverage with increasing adjusted EBITDA margins despite investments in AI capabilities.
Subscription revenue growth (constant currency): 7% (Q4)Seats: 447,000 (end of year)Seats growth: 6% (YoY)USA seats growth: 7%CCaaS business revenue growth: 24%Income from operations growth: 84% to $9.1M (FY26)Adjusted EBITDA growth: 33% to $16.1M (FY26)
$94.6M10% subscription revenue—17% adjusted EBITDA margin
Traditional Communications
Outperformed expectations, growing both revenue and adjusted EBITDA for the second consecutive year. Benefited from top line growth at IDT Digital Payments and SG&A expense reductions, offsetting declines in BOSS Revolution Calling.
Gross profit: $41M (steady throughout FY26)Gross profit decline: 4% (FY26 to $163M)SG&A expense reduction: nearly 6% (FY26 vs FY25)
grewgrew—1% adjusted EBITDA growth to $77M

IDT operating KPIs by quarter

IDT operating KPIs stated on its earnings calls, by fiscal quarter
KPI Apr 2026 Q3 FY26This call Jul 2026 Q4 FY26Change vs prior quarter
Seats served net2phone
441K Seats served reached 441,000, up 6% year-over-year with CCaaS seats growing faster than UCaaS, driving revenue per seat higher. Source transcript
447K Subscription revenue increased 10% year-over-year in the fourth quarter, a 7% increase on a constant currency basis, and we ended the year with 447,000 seats, a 6% increase. Source transcript
+1.4%

Operating figures the company states on every call, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Product announcements

ProductTypeDetails
NRS Uber Eats Integrationupdate
BOSS Money WhatsApp Channellaunch
BOSS Money U.S. Digital Walletlaunch
BOSS Money International Expansionexpansion
BOSS Money Branded Rechargeable Cardlaunch
net2phone AI Agent and Coachlaunch

Deals & partnerships

Undisclosed Acquisition that bolstered advertising and data revenue for NRS.

A recent acquisition contributed to the growth of advertising and data revenue in the NRS segment.

Risks & headwinds

New Federal Tax on Remittances Q4 FY26 and ongoing

Retailer agent channel revenue declined 17% in Q4

Mitigation:Accelerated migration of transactions from retail to digital alternatives, which are more profitable.

Decline in BOSS Revolution PIN-less Business FY27

double-digit decline in revenue

Mitigation:Migration to digital channels, introduction of subscription plans, and growth in IDT Digital Payments to offset the impact on EBITDA.

What to watch in Q1 FY27

net2phone ARR Milestone

current quarter
Current on track to surpass $100M
Target >$100M

Why it matters

Verifying net2phone's achievement of the $100 million ARR milestone will confirm the continued scaling and growth trajectory of this high-margin cloud communications segment.

net2phone is on track to surpass the $100 million ARR milestone in the current quarter, and we expect continued top line expansion throughout fiscal 2027.

Q&A highlights

Could you elaborate on the main drivers behind the EBITDA guidance for the next fiscal year across different segments?

Marcelo Fischer explained that each segment is expected to grow EBITDA, mirroring FY26 trends. NRS is projected for 20-25% revenue growth and higher EBITDA growth. Fintech EBITDA is expected to grow "quite nicely" due to scale and efficiency. net2phone's EBITDA increase is budgeted to be small as management reinvests in AI development. Traditional Communications is expected to add to total EBITDA for the third consecutive year.

“we expect to grow EBITDA in each one of our segments. To a large extent, some of it is going to mirror the same pattern of growth that you saw in fiscal '26.”

asked by Unknown Analyst · answered by Marcelo Fischer

3 min read 6 chapters

Detailed narrative

Strategic Shift to High-Margin Segments

IDT's financial performance is increasingly driven by its NRS, Fintech, and net2phone segments, which collectively contributed 53% of consolidated adjusted EBITDA in fiscal year 2026, up from 46% in fiscal year 2025. These higher-margin growth businesses generated only one-third of the company's consolidated revenue, indicating significant operating leverage. Management expects this ongoing rotation to continue, driving sustained growth and profitability in the coming quarters and years.

NRS Growth and Monetization Initiatives

The NRS segment closed fiscal year 2026 with its strongest quarter, reporting a 31% year-over-year increase in total revenue to $45 million and a 47% increase in adjusted EBITDA, achieving a 31% adjusted EBITDA margin. Merchant Services revenue grew 31% to $28.5 million, while advertising and data revenue surged 49% to $10 million, partly bolstered by a recent acquisition. The company is focusing on attracting higher-volume retailers and plans to invest more in sales to accelerate network growth, while also developing new product functionalities like the Uber Eats integration to increase sales to the existing retailer base.

BOSS Money Digital Transformation and Expansion

BOSS Money remittances surpassed a $30 million annual transaction run rate for the first time in May, driven by strong Mother's Day results. The digital channel contributed 88% of total transaction volume in Q4, with transactions and revenue increasing by over 20% and 22% respectively, and digital send volume growing 38%. Recent launches include money transfers via WhatsApp and a U.S. digital wallet. The BOSS Money app is also expanding internationally with differentiated features, including peer-to-peer remittances, stablecoin-backed wallets with reloadable debit cards, and a new rechargeable card with credit-building features, marking early steps towards a broader suite of global financial services.

net2phone AI-Driven Cloud Communications

net2phone delivered another solid quarter, enhancing its cloud communications portfolio with native and stand-alone AI solutions like AI Agent and Coach. These agentic AI solutions, combined with a new integration layer, enable customers to connect business applications with net2phone's services, driving new logo acquisition and accelerating accretive sales. The segment is on track to surpass the $100 million ARR milestone in Q1 FY27 and anticipates continued top-line expansion throughout fiscal year 2027. Q4 subscription revenue increased 10% year-over-year (7% on a constant currency basis), and adjusted EBITDA margins reached approximately 17% for the full year.

Traditional Communications Segment Resilience

The Traditional Communications segment once again outperformed expectations, growing both revenue and adjusted EBITDA in fiscal year 2026 for the second consecutive year. Full-year adjusted EBITDA increased 1% to $77 million, primarily due to a nearly 6% reduction in SG&A expenses compared to FY25, which compensated for a 4% decline in gross profit to $163 million. The segment continues to benefit from top-line growth at IDT Digital Payments, offsetting low single-digit declines in IDT Global and BOSS Revolution Calling, and is expected to remain a reliable contributor to cash generation.

Strong Balance Sheet and Capital Returns

IDT ended fiscal year 2026 with a robust financial position, holding $272 million in unrestricted cash and liquid investments and carrying no debt. The company continued its opportunistic share repurchase program, buying back approximately 31,000 shares in the fourth quarter and a total of 422,000 shares for $21 million over the course of fiscal year 2026. This strong balance sheet and increasing cash generation afford IDT strategic flexibility as it enters the new fiscal year with significant momentum.

AI-generated summary of the company's earnings call. Not investment advice.