Detailed Narrative
Operational Excellence and Customer Focus
PSEG highlighted its strong operational performance, including managing severe winter weather and achieving high reliability and customer satisfaction. PSE&G ranked #1 in customer satisfaction among large electric utilities in the East region for the fourth consecutive year, and PSEG Long Island also achieved #1 in business customer satisfaction. These achievements underscore the company's commitment to best-in-class utility operations.
Affordability Initiatives
The company is actively working with New Jersey regulators to minimize utility bill increases, implementing summer relief initiatives and holding residential gas rates flat for winter 2025-2026. The latest electric supply auction results are expected to reduce average residential electric bills by 1.8% starting June 1, 2026. PSEG plans to introduce more ways to help customers manage and save on utility bills, including budget billing education, new time-of-use rates, and energy-efficiency solutions.
Methane Emission Reduction
PSE&G received approval to extend its 3-year GSMP III program, which has cumulatively reduced methane emissions by over 30% system-wide from 2018 levels. This progress validates the effectiveness of gas system investments in reducing pipe breaks and low-pressure issues during cold weather events.
New Jersey Energy Policy Discussions
PSEG is actively engaged in discussions with policymakers regarding executive orders to explore supply options, including 3,000 MW of community solar and battery storage, and potential regulatory reform. The company is also monitoring re-introduced bills for new natural gas and nuclear power plant procurement programs, positioning itself to help meet potential in-state generation needs with existing sites and expertise.
Nuclear Fleet Performance and Refueling Cycle
PSEG Nuclear posted a 91.2% capacity factor for the full year 2025, producing approximately 30.9 terawatt-hours of carbon-free baseload power. Hope Creek completed a refueling outage to transition to a 24-month refueling cycle, expected to yield additional megawatt-hours and O&M savings over the long term⏳. The nuclear fleet is approximately 95% hedged for 2026, and PTCs are not expected to be booked due to higher market prices.