Detailed Narrative
Strategic Pillars and Customer Engagement
Proto Labs is actively executing on its four strategic pillars: elevating customer experience, reigniting innovation, expanding into production, and driving operational efficiency. This focus has led to a 17% year-over-year increase in revenue per customer, reflecting deeper engagement with enterprise accounts. The company aims to remove friction for customers, enabling it to cater to their needs more effectively and grow wallet share.
Growth in Core Services
CNC Machining demonstrated strong performance with 20% year-over-year growth in factory operations, primarily fueled by demand from the aerospace and defense sector, including space exploration, satellites, and drones. Injection Molding saw a significant acceleration, growing 13% year-over-year, driven by strength in telecommunications (data center demand) and aerospace and defense, attributed to improved quality, customer engagement, and larger orders.
Europe Transformation Progress
Early progress has been made in Europe, with revenue growing 9% year-over-year. This improvement is a result of go-to-market changes implemented late last year, including aligning sales and marketing efforts to core industries and simplifying customer engagement. The consolidation of European operations into a single ERP system and legal entity aims to reduce complexity and enhance operational efficiency, though achieving full profitability in the region remains a mid- to long-term objective.
Leadership and Operational Changes
The company has made key leadership appointments to strengthen its commercial organization and manufacturing excellence. Bernardo Parlange was hired as Chief Commercial Officer to unify sales, marketing, and customer success, while Micah Roberts joined as Senior Director of Global Quality to enhance quality outcomes and production consistency. A search is underway for a new Chief Operations Officer following the planned retirement of Mike Kenison.
Physical AI in Manufacturing
Proto Labs is at the forefront of "physical AI," applying artificial intelligence to manufacturing processes. Leveraging its extensive library of over 15 million CAD designs and proprietary manufacturing execution software, AI is used to improve instant quoting, design for manufacturability, sourcing, and overall operational efficiency. This approach aims to enhance speed and accelerate customer innovation in the physical world.
Financial Strength and Outlook
The company delivered a record revenue quarter and strong profitability, with non-GAAP gross margin expanding by 200 basis points year-over-year and adjusted EPS reaching its highest level since Q3 2020. Based on strong first-half performance and Q3 guidance, Proto Labs raised its full-year 2026 revenue growth outlook to 8%-10% year-over-year, signaling confidence in continued momentum and strategic execution.