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    SAN
    Earnings call· Dec 2025(FY25)

    Banco Santander, S.A. FY25 earnings call SAN

    Feb 3, 2026 Source

    Executive summary

    Banco Santander FY25 — Record Results and Strategic Webster Acquisition

    Banco Santander delivered record full-year 2025 results, driven by strong customer growth, improved efficiency, and robust capital generation. The company announced the strategic acquisition of Webster Financial Corporation, a bolt-on transaction expected to significantly enhance U.S. profitability and efficiency, accelerating the group's transformation and hard currency earnings mix. Management reiterated its commitment to substantial shareholder returns while maintaining strong capital levels.

    Highlights

    5
    • Annual profit hit a record EUR 14.1 billion in FY25, up 12% YoY (15% ex-Argentina).

    • Customer base grew by 8 million to 100 million.

    • Efficiency improved to almost 41% and RoTE post AT1 increased to 16.3%.

    • CET1 ratio reached an all-time high of 13.5%, up 70 bps in FY25.

    • Shareholder value creation (TNAV + dividend per share) grew by 14%.

    Concerns

    1
    • Restructuring and integration costs

    Guidance & targets

    19
    CategoryTargetConfidence
    Shareholder Distribution
    at least EUR 10 billion
    high materiality
    High
    UK RoTE (TSB)
    16%
    medium materiality
    High
    Group CET1 Ratio (post Webster closing)
    12.8% to 13%
    high materiality
    High
    U.S. EPS Accretion (Webster acquisition)
    7% to 8%
    high materiality
    High
    U.S. RoTE (combined with Webster)
    18%
    high materiality
    High
    Webster Acquisition Cost Synergies
    close to EUR 800 million pretax
    high materiality
    High
    Combined U.S. Efficiency Ratio
    below 40%
    high materiality
    High
    Group CET1 Ratio
    above 13%
    high materiality
    High
    Group RoTE
    in excess of 20%
    high materiality
    High
    Revenue Growth (FY26 ex-M&A)
    mid-single digit
    medium materiality
    High
    Revenue Growth (FY26 including M&A)
    double digit
    medium materiality
    High
    Fee Growth vs NII Growth (FY26 ex-M&A)
    fee growth higher and surpassing net interest income growth
    medium materiality
    High
    Cost (FY26 ex-M&A)
    lower in absolute terms
    medium materiality
    High
    Cost of Risk (FY26 ex-M&A)
    broadly stable
    medium materiality
    High
    Attributable Profit (FY26 ex-M&A)
    increase
    medium materiality
    High
    CET1 Ratio (FY26 ex-M&A)
    close to 13% (12.8% to 13%)
    high materiality
    High
    Revenue Growth (FY27)
    double digits
    medium materiality
    High
    Net Profit Growth (FY27)
    mid-teens
    medium materiality
    High
    CET1 Ratio (FY27)
    over 13%
    high materiality
    High

    Segment performance

    7
    SegmentRevenueYoYQoQMargin
    Retail
    Profit grew 9% year-on-year with cost declining in real terms, reflecting progress on transformation and tech platform deployment.
    Cost-to-income ratio: 39%Active customers growth: ~2%Cost to serve reduction: ~4%
    9%almost 80% post AT1 RoTE
    Consumer
    Delivered strong financial performance supported by solid NII growth and improved cost of risk, driven by scaling Openbank and expanding partnerships.
    NII growth: 5% YoY
    8%
    CIB
    Focused on markets where they have invested to build a world-class franchise, resulting in record revenue and strong fee growth while maintaining a low risk profile.
    Fee growth: high single-digit
    record year18% RoTE
    Wealth
    Profit was up on the back of strong commercial activity and double-digit fee growth, supported by global private banking platform.
    Fee growth: double-digit
    27%
    Payments
    Capturing scale and growing opportunity through global platforms, operating on both sides of the value chain.
    Volume growth: 9%PagoNxt EBITDA margin: >34%
    Santander U.S. (stand-alone)
    Made huge progress in building a sustainable and more profitable model, being one of the top countries in value creation for Santander shareholders.
    PAT: 1.7Openbank deposits: EUR 5 billionOpenbank customers: >200,000CIB RoTE: 18%
    over 30% (2023-2025 profit growth)15% adjusted RoTE
    Santander U.S. (combined with Webster)
    The acquisition of Webster will accelerate transformation, making the combined entity best-in-class in profitability and efficiency among U.S. banks.
    Efficiency ratio: below 40% by 2028Deposit share (Northeast): 8% (top 5 position)National retail and commercial bank by assets: top 10Loan-to-deposit ratio: ~100%Combined cost of deposits: 2.4% (down from 2.7%)Combined cost of risk: ~1.3% (vs 1.6% stand-alone)
    18% RoTE by 2028

    Operational metrics

    34
    Customer base
    100 millionup 8 million
    FY25

    Total customer base at the end of the year.

    Profit growth
    12%YoY
    FY25

    Year-on-year profit growth for the group.

    Revenue growth
    4%
    FY25

    Top line revenue growth.

    Fee income growth
    9%
    FY25

    Fee income growth supported by customer growth and network benefits.

    Expenses growth
    down 1%
    FY25

    Expenses grew well below revenue, showcasing positive effects of transformation.

    Net operating income
    almost EUR 37 billion
    FY25

    Record net operating income delivered.

    NII growth
    3%YoY
    FY25

    Resilient group NII performance excluding Argentina.

    Efficiency improvement from One Transformation
    265
    FY25

    Contribution to operating leverage from simplification and automation.

    Efficiency improvement from global businesses
    108
    FY25

    Contribution to operating leverage from global businesses.

    Efficiency improvement from global tech capabilities
    87
    FY25

    Contribution to operating leverage from global tech capabilities.

    Earnings per share growth
    17%
    FY25

    Supported by solid profit generation and lower share count.

    Share buyback program authorization
    EUR 5 billion
    H2 FY25

    New buyback program approved by the Board, with ECB approval granted.

    Capital generation from Santander Polska disposal
    95
    Q1 FY26

    Capital generated from the disposal of Santander Polska.

    Santander U.S. profit growth
    over 30%
    FY23-FY25

    Profit growth over the last three years for Santander U.S.

    Santander U.S. PAT
    1.7
    FY25

    Profit after tax for Santander U.S.

    Openbank U.S. deposits
    EUR 5 billion
    FY25

    Deposits reached by Openbank in the U.S.

    Openbank U.S. customers
    over 200,000
    FY25

    Customer count for Openbank in the U.S.

    Webster acquisition price
    EUR 12.2 billion
    FY25

    Total price for the acquisition of Webster Financial Corporation.

    Webster acquisition P/E (with synergies)
    6.8x
    FY28

    Price-to-earnings multiple for Webster, including identified synergies.

    Webster acquisition ROIC
    close to 15%almost 6 percentage points above returns today from share buybacks
    FY28

    Expected return on invested capital from the Webster acquisition.

    Webster acquisition payment structure
    65% cash / 35% shares
    FY26

    Breakdown of consideration for the Webster acquisition.

    Webster acquisition price to tangible book value
    2x
    Q4 FY25

    Multiple of tangible book value for the Webster acquisition.

    Combined U.S. cost of deposits
    2.4%falling from 2.7%
    FY28

    Expected cost of deposits for the combined U.S. entity.

    Webster loan-to-deposit ratio
    81%
    FY25

    Webster's loan-to-deposit ratio.

    Combined U.S. loan-to-deposit ratio
    around 100%
    FY28

    Expected loan-to-deposit ratio for the combined U.S. entity.

    Santander U.S. stand-alone cost of risk
    1.6%
    FY25

    Cost of risk for Santander U.S. on a stand-alone basis.

    Webster cost of risk
    0.4%
    FY25

    Webster's cost of risk.

    Combined U.S. deposit share
    8%
    FY28

    Expected deposit share in the Northeast U.S. for the combined entity.

    Webster acquisition impact on Group CET1
    around 140
    FY26

    Expected reduction in Santander Group CET1 ratio due to the Webster acquisition.

    Organic capital generation (net)
    circa 70
    FY26

    Expected organic capital generation net of distributions, regulatory headwinds and other factors.

    Hard currency loans as % of total group loans
    80%
    FY28

    Expected proportion of hard currency loans in the group's total loan portfolio post-Webster acquisition.

    One Transformation cost reduction
    EUR 200 million
    FY28

    Additional cost reduction expected from One Transformation in the U.S. over the same period as Webster synergies.

    Combined U.S. cost base
    around EUR 3.5 billion
    FY28

    Expected combined cost base for the U.S. entity after synergies and One Transformation reductions.

    Balance sheet optimization
    EUR 100 million
    FY28

    Identified amount from balance sheet optimization with additional upside potential.

    Industry KPIs

    10
    MetricValueDetails
    Loans4%%
    Deposits100 millioncustomers
    Rotce ROE16.3%%
    Cet1 ratio13.5%%
    Capital returnsEUR 10 billionEUR
    Fee income lines9%%
    Net interest income3%%
    Total operating expensesdown 1%%
    Provision for credit losses1.15%%
    Efficiency ratio operating leverage41%%

    Product announcements

    3
    ProductTypeDetails
    Openbankexpansion
    TNAVexpansion
    Santander Consumer Finance and Open Banking Europemilestone

    Deals & partnerships

    3
    Webster Financial CorporationAcquisition of Webster Financial Corporation to strengthen U.S. Northeast franchise.EUR 12.2 billion (65% cash, 35% Santander shares)

    Scales U.S. Northeast franchise to 10th largest retail/commercial bank by assets, 5th largest by deposits in Northeast footprint. Highly complementary businesses, Webster brings lower cost of deposits and strong commercial franchise.

    Santander PolskaDisposal of Santander Polska.2.2x price to tangible book

    Disposal completed at the beginning of January.

    TSBAcquisition of TSB.

    Deployed some of the excess capital into this acquisition.

    Risks & headwinds

    1
    Restructuring and integration costs2026

    around onetime cost synergies

    Mitigation: Will be largely booked against the gain on sale from Poland.

    What to watch next

    5

    Webster acquisition closing

    before year-end '26
    CurrentAnnounced
    TargetClosed

    Why it matters

    The Webster acquisition is a major strategic step expected to significantly boost U.S. profitability and efficiency, impacting group-level targets.

    We expect to complete the transaction before year-end '26 with a joint integration team led by John Ciulla, who is the current Chairman and CEO of Webster and will become the CEO of Santander Bank NA with Christiana Riley remaining Country Head of Santander U.S.

    2 min read6 chapters

    Detailed Narrative

    01

    FY25 Performance Highlights

    Banco Santander reported a record annual profit of EUR 14.1 billion in FY25, marking a 12% year-over-year increase (15% excluding Argentina). This strong performance was underpinned by solid underlying growth across all businesses, with revenue up 4% in constant euros and fee income growing 9%. The company achieved an efficiency ratio of almost 41% and a post-AT1 RoTE of 16.3%, while strengthening its balance sheet with an all-time high CET1 ratio of 13.5%.

    02

    Strategic Webster Acquisition

    Santander announced the acquisition of Webster Financial Corporation for EUR 12.2 billion, a strategic bolt-on transaction aimed at accelerating the transformation of Santander U.S. This acquisition is expected to significantly enhance U.S. profitability, targeting an 18% RoTE by 2028, and deliver 7-8% EPS accretion in 2028. The deal is projected to position the combined U.S. entity as a top 3 cost-efficient and top 5 profitable bank among the top 25 U.S. banks.

    03

    Synergies and Integration Benefits

    The Webster acquisition is anticipated to generate close to EUR 800 million in pre-tax cost synergies by the end of 2028, primarily through headquarters efficiencies, branch optimization, and technology integration. The combination will improve the U.S. business's loan-to-deposit ratio to approximately 100% and reduce the combined cost of deposits from 2.7% to 2.4%. The transaction also brings a lower risk profile, reducing the combined U.S. cost of risk to around 1.3%.

    04

    Capital Allocation and Shareholder Returns

    The company reaffirmed its commitment to distribute at least EUR 10 billion to shareholders through share buybacks for 2025 and 2026. A new EUR 5 billion buyback program was approved, funded by EUR 3.2 billion from the Santander Polska sale and EUR 1.8 billion from H2 2025 results, commencing immediately. The Webster acquisition, financed 65% cash and 35% shares, is expected to yield a return on invested capital (ROIC) of nearly 15%, aligning with the company's capital hierarchy.

    05

    U.S. Business Transformation and Outlook

    Santander U.S. has demonstrated strong organic progress, with profits growing over 30% from 2023 to 2025 and achieving a 15% adjusted RoTE. The Webster acquisition is considered a crucial step to achieve best-in-class profitability and efficiency in the U.S. market. The group expects to achieve an overall RoTE in excess of 20% by 2028, with the Webster deal increasing the share of hard currency loans to 80% of the total group portfolio, enhancing long-term value creation.

    06

    FY26 and FY27 Outlook

    Management outlined expectations for 2026 as a transition year, with revenue (ex-M&A) projected to grow mid-single digit in constant euros, costs to be lower, and cost of risk broadly stable, leading to higher attributable profit. Including M&A, revenue growth is expected to be double-digit. For 2027, guidance includes double-digit revenue growth, mid-teens net profit growth, and a CET1 ratio exceeding 13%.

    AI-generated summary of the company’s earnings call. Not investment advice.