CPNG Coupang (CPNG) Q2 FY26 earnings call
Coupang demonstrated strong customer reacquisition in Q2 FY26, with consolidated constant currency revenue up 10% and active customers growing. While margins faced temporary pressure from a data incident and elevated marketing, management expects a full recovery by mid-2027. Developing offerings, particularly Taiwan, showed robust growth and improving economics, following a disciplined investment playbook.
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CPNG operating KPIs by quarter
| KPI | Dec 2025 Q4 FY25 | Mar 2026 Q1 FY26 | This call Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|---|
| Active Customers Product Commerce | 24.6MProduct Commerce Active Customers for the quarter were 24.6 million, growing 8% year-over-year but down slightly from 24.7 million active customers reported last quarter.Source: earnings call transcript | 23.9MProduct Commerce active customers for the quarter were 23.9 million, growing 2% year-over-year but down 3% over last quarter.Source: earnings call transcript | 24.7MProduct Commerce active customers for the quarter were 24.7 million, growing 3% year-over-year and up from 23.9 million last quarter.Source: earnings call transcript | +3.3% |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.