eGain (EGAN) Q4 FY26 earnings call

eGain reported Q4 FY26 results highlighted by strong full-year AI customer revenue growth and record operating cash flow, alongside significant recognition as a leader in Gartner's first Magic Quadrant for customer service knowledge management systems. The company is actively transitioning to an AI-led business model, introducing new AI customer metrics and a long-term financial framework through FY2030, while managing a decline in legacy customer revenue.