eGain (EGAN) earnings
eGain earnings: last reported Thu, 3 Sep 2026, for the quarter ended Jun 2026.
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eGain Q4 FY26 — AI Customer Revenue Growth and Gartner Leadership
What went well
- Full-year FY26 total revenue grew 3% to $91.1 million.
- Full-year FY26 AI customer revenue grew 20% year-over-year.
- Full-year FY26 AI customer ARR grew 13% and represented 72% of total SaaS ARR at year-end.
What to watch
- Q4 FY26 total revenue declined 4.3% to $22.2 million compared to $23.2 million in the prior year quarter, primarily due to lower revenue from legacy customers.
- Q4 FY26 non-GAAP operating costs were up 6% year-over-year to $14.1 million.
Performance −36.5% 1Y
1Y: $9.16 on 29 Sept 2025 → $5.82. High $15.46 (3 Nov 2025), low $5.11 (9 Sept 2026).
Quarterly results
Q2 FY26: revenue down 4.7%, net profit down 95.8% against the same quarter last year.
| Line item | Q3 FY24 | Q4 FY24 | Q1 FY25 | Q2 FY25 | Q3 FY25 | Q4 FY25 | Q1 FY26 | Q2 FY26 |
|---|---|---|---|---|---|---|---|---|
| Revenue | 22 | 22 | 21 | 23 | 24 +8% | 23 +3% | 22 +7% | 22 −5% |
| EBITDA | 1 | 1 | 0 | 3 | 3 +457% | 2 +215% | 2 +7337% | 1 −67% |
| Net profit | 1 | 1 | 0 | 31 | 3 +333% | 2 +248% | 2 +3561% | 1 −96% |
How to read this
US$ million, as filed. The percentage beside a figure is the change against the same quarter a year earlier — never the quarter before, which would make every seasonal business look like it collapses and booms each year.
Balance sheet
| Year ending | Jun 2021 | Jun 2022 | Jun 2023 | Jun 2024 | Jun 2025 | Jun 2026 |
|---|---|---|---|---|---|---|
| Equity capital | $31.0K | $32.0K | $32.0K | $33.0K | $33.0K | $34.0K |
| Reserves | -$331.11M | -$333.55M | -$331.44M | -$323.66M | -$291.41M | -$282.53M |
| Total liabilities | $68.50M | $69.15M | $68.42M | $69.36M | $67.27M | $63.78M |
| Fixed assets | $705.0K | $831.0K | $633.0K | $441.0K | $670.0K | $872.0K |
| Total assets | $114.56M | $126.01M | $130.12M | $127.85M | $148.00M | $148.00M |
How to read this
As filed on each reporting date, including interim balance sheets. A line the company does not report — deposits for a non-lender, for instance — is left out rather than shown as a row of dashes.
Insider filings
21 filings between Oct 3, 2025 and Sep 15, 2026.
Open market
decisions to buy or sellPurchases
None
No insider bought shares.
Sales
$517.3K
10 sales by 3 insiders
80% filed under a 10b5-1 plan — scheduled in advance, not decided on the day
Compensation
not trading decisions- 11
- Option exercise — converted options into shares
Who traded
open market only| Insider | Bought | Sold | Last filing |
|---|---|---|---|
| SMIT ERIC | — | $375.0K | Feb 2, 2026 |
| Darukhanavala Phiroz P | — | $111.4K | Dec 4, 2025 |
| Chandrasekhar Rao Jadcherla | — | $30.9K | Sep 15, 2026 |
Latest filings (24)
| Date | Insider | What | Shares | Value |
|---|---|---|---|---|
| Sep 15, 2026 | Chandrasekhar Rao Jadcherla SVP, Products and Services | Sale 10b5-1 plan | 6,000 | $30.9K |
| Sep 15, 2026 | Chandrasekhar Rao Jadcherla SVP, Products and Services | Option exercise 10b5-1 plan | 6,000 | $15.0K |
| Feb 2, 2026 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 5,000 | $12.5K |
| Feb 2, 2026 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 5,000 | $51.3K |
| Jan 2, 2026 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 5,000 | $12.5K |
| Jan 2, 2026 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 5,000 | $51.2K |
| Dec 4, 2025 | Darukhanavala Phiroz P Director | Sale | 10,000 | $106.1K |
| Dec 4, 2025 | Darukhanavala Phiroz P Director | Sale | 500 | $5.4K |
| Dec 4, 2025 | Darukhanavala Phiroz P Director | Option exercise | 10,000 | $25.0K |
| Dec 1, 2025 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 5,000 | $12.5K |
| Dec 1, 2025 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 5,000 | $50.4K |
| Nov 3, 2025 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 5,000 | $12.5K |
| Nov 3, 2025 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 5,000 | $72.2K |
| Oct 28, 2025 | Darukhanavala Phiroz P Director | Option exercise | 500 | $2.2K |
| Oct 24, 2025 | SINHA GUNJAN Director | Option exercise | 500 | $2.2K |
| Oct 3, 2025 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 5,000 | $12.5K |
| Oct 3, 2025 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 5,000 | $50.0K |
| Oct 3, 2025 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 5,000 | $50.0K |
| Oct 3, 2025 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 5,000 | $12.5K |
| Oct 3, 2025 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 5,000 | $50.0K |
| Oct 3, 2025 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 5,000 | $12.5K |
| Nov 21, 2024 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 1,461 | $7.3K |
| Sep 4, 2024 | SMIT ERIC Chief Financial Officer | Sale 10b5-1 plan | 22,000 | $143.8K |
| Sep 4, 2024 | SMIT ERIC Chief Financial Officer | Option exercise 10b5-1 plan | 22,000 | $138.4K |
Source: SEC Form 4 filings. Form 4 reports transactions, not the cap table — absence of filings says nothing about how much an insider owns, and a quiet window is not a signal.