NAVN Navan (NAVN) Q2 FY27 earnings call
Navan delivered a strong Q2 FY27, marked by robust growth in gross booking volume and revenue, driven by broad-based platform usage and effective sales execution. The company's end-to-end AI platform, including Ava and Navan Edge, is enhancing efficiency and customer experience, contributing to significant gross margin expansion. Strategic acquisitions like BoomPop further extend Navan's offerings into new categories like meetings and events, reinforcing its position as a comprehensive travel and expense management solution.
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NAVN operating KPIs by quarter
| KPI | Apr 2026 Q1 FY27 | This call Jul 2026 Q2 FY27 | Change vs prior quarter |
|---|---|---|---|
| Gross bookings | $3.1BIn Q1, gross bookings reached $3.1 billion, which was up 50% year-over-year, and revenue was $220 million, up 40% year-over-year.Source: earnings call transcript | $3B+Revenue was $233 million, up 35% year-over-year, and GBV reached just over $3 billion, up 45% year-over-year.Source: earnings call transcript | — |
| Net Promoter Score (NPS) | 45This is why our NPS is at 45.Source: earnings call transcript | 44Again, customer satisfaction remained high with CSAT of 96 and NPAs to 44.Source: earnings call transcript | -2.2% |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.