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Hanover Insurance Group (THG) Q2 FY26 earnings call

Earnings call· Jun 2026 (Q2 FY26)· Financials· Jul 29, 2026

Source: earnings call transcript

The Hanover Insurance Group delivered a record second quarter, showcasing strong underwriting discipline and strategic growth across its diversified portfolio. The company's focus on targeted expansion in attractive markets, coupled with technology investments, is driving consistent profitable growth and enhancing its position with independent agents. Management expressed confidence in sustaining this positive trajectory into the second half of the year, while also announcing a CEO transition for January.

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THG operating KPIs by quarter

THG operating KPIs stated on its earnings calls, by fiscal quarter
KPI Mar 2026 Q1 FY26This call Jun 2026 Q2 FY26Change vs prior quarter
Combined ratio
91.7% Our all-in combined ratio improved nearly 2.5 points to 91.7%, while our ex cat combined ratio improved by a similar margin to 85.4%, both first quarter records. Source: earnings call transcript
91.2% We posted a combined ratio of 91.2%, a record second quarter performance improving by 1.3 points year-over-year. Source: earnings call transcript
-0.5 pt
Combined ratio Personal Lines Ex-Cat
83.8% This business generated an excellent current accident year ex-cat combined ratio of 83.8% for the first quarter, a 0.7 point improvement from the prior year period. Source: earnings call transcript
81.9% This business generated an excellent current accident year ex-cat combined ratio of 81.9% for the second quarter, a 2.9 point improvement from the prior year period driven by the benefit of earned pricing and benign frequency. Source: earnings call transcript
-1.9 pt
Combined ratio Core Commercial Ex-Cat
91.5% We delivered a current accident year ex cat combined ratio of 91.5%, a 3.6 point improvement from the prior year quarter. Source: earnings call transcript
91.2% We delivered a current accident year ex-cat combined ratio of 91.2%. Source: earnings call transcript
-0.3 pt
Combined ratio Specialty Ex-Cat
85.4% This business continued to perform very well with a current accident year ex-cat combined ratio of 85.4%. Source: earnings call transcript
88.6% This business continued to perform extremely well with a current accident year ex-cat combined ratio of 88.6% in the second quarter. Source: earnings call transcript
+3.2 pt

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.