Detailed Narrative
DTC Channel Resilience and E-commerce Improvement
Purple's direct-to-consumer (DTC) channel demonstrated resilience, with showroom revenue increasing 16.6% year-over-year to $18.4 million, marking the fourth consecutive quarter of growth. Comparable revenue in stores open for at least one year rose 18%. E-commerce, while down 1.4% year-over-year to $42.5 million, showed sequential improvement for the third consecutive quarter, driven by better marketing execution and stronger Amazon performance, particularly during Prime Days.
Wholesale Channel Challenges and Strategic Investments
The wholesale channel remained challenged, with revenue decreasing 19.1% year-over-year to $37.4 million. This decline included a $5.3 million impact from increased payments to customers (contra-revenue) for marketing programs and a manufacturer under control. Excluding these investments, the underlying wholesale sales volume decline was approximately 8% year-over-year, reflecting broader industry softness🌐. Management views these investments as necessary for consumer activation and long-term positioning.
Profitability Gains and Cost Discipline
The company delivered higher gross margins and improved profitability despite lower sales. GAAP gross margin increased 470 basis points to 45.2%, primarily due to a $5.3 million tariff refund, year-over-year tariff mitigation from sourcing projects, and favorable inventory adjustments. Operating expenses decreased by $8.1 million, or 14.3%, driven by the non-recurrence of restructuring charges and lower payroll expenses from workforce reductions. Adjusted EBITDA improved by $4.4 million to $2.1 million.
Strategic Priorities and Marketing Shift
Purple's strategy continues to focus on consumer understanding, product experience, expanded distribution, and financial discipline. A shift in marketing approach emphasizes brand building and consumer education outside of key holiday periods, aiming to convert strong awareness into stronger consideration for the GelFlex grid technology. Enhancements to the e-commerce journey, including improved comparison tools and site navigation, support this objective.
Product Innovation and Distribution Expansion
Premium products, particularly the Rejuvenate 2.0 collection, continued to perform well, accounting for over half of showroom mattress revenue. The pillow business also delivered strong results. The company expanded its owned retail footprint with one new showroom opening and one relocation in Q2, with plans for five more by year-end and 12-16 in FY27. Partnerships with Mattress Firm (Purple Royale rollout completed), Costco, and Amazon also contributed to distribution efforts.
Accounting Reclassification of Fees
Beginning this quarter, merchant credit card processing and third-party consumer financing fees are reclassified from cost of revenues to marketing and sales expense. This change increased GAAP gross margin by 505 basis points in Q2, with a corresponding increase in marketing and sales expense. The reclassification does not impact previously reported revenue, operating loss, adjusted EBITDA, or cash flow, making gross margins more comparable to industry peers.