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    Eureka Forbes Limited

    EUREKAFORB
    Consumer Durables·11 Feb 2025
    Management Summary

    Eureka Forbes reported strong Q3 FY25 results with 11% YoY revenue growth to ₹597.8 crores, primarily driven by robust product innovation and mid-teen growth in the product business. Profitability saw significant improvement, with adjusted EBITDA margin expanding 94 bps to 10.8% and PAT surging 53.6% to ₹34.8 crores. The company continues to focus on innovation, customer experience, and cost efficiencies amidst challenging demand conditions, while acknowledging the need to accelerate service revenue growth.

    Highlights

    6
    • Revenue of ₹597.8 crores, up 11% YoY (11.3% excluding discontinued operations).

    • Adjusted EBITDA margin expanded 94 bps YoY to 10.8%.

    • Profit after tax (PAT) grew 53.6% YoY to ₹34.8 crores.

    • Product business achieved mid-teen growth, driven by premium innovations.

    • Air purifier business grew 3x YoY in the seasonally critical Q3.

    • Credit rating upgraded to AA- Stable by CARE, third upgrade in 2 years.

    Concerns

    3
    • Relatively soft demand conditions and muted demand environment.

    • Service revenue growth underperformed product growth.

    • ASP dilution in AMC due to tiered structure, despite volume growth.

    What Changed1

    vs Q4 FY25

    Guidance items5 → 4 (-1)

    Key financials

    Single quarter

    07 metrics
    1. 01Revenue₹597.8 Cr+11%YoY
    2. 02Adjusted EBITDA Margin10.8%+0.9%YoY
    3. 03PAT₹34.8 Cr+53.6%YoY
    4. 04Gross Margins57.5%-1.4%YoY
    5. 05A&SP Spends Growth+19%YoY

    Capital allocation

    1
    medium confidence
    CategoryHeadline
    Debt

    Debt disclosed

    Guidance & targets

    4
    CategoryTargetPriority
    Profitability
    ESOP Charges
    Rs. 5.7 crores per quarter, Rs. 23-25 crores annually
    High
    Profitability
    Margin efficiencies
    driving year-on-year margin efficiencies
    Medium
    Growth
    Sustained and profitable growth
    Medium
    Service Revenue
    Service revenue growth momentum
    gain momentum
    Medium

    What to watch in Q4 FY25

    5

    Service revenue growth momentum

    Next quarter / periods ahead
    CurrentUnderperformed product growth in Q3 FY25
    TargetGaining momentum

    Why it matters

    Service revenue is a key annuity business, and its growth is crucial for overall profitability and customer lifetime value.

    Between them, we expect our service revenue to gain momentum in the periods ahead.

    Risks & concerns

    4
    RiskSeverity

    Soft demand conditions

    Looking ahead, notwithstanding the relatively soft demand conditions, our focus will continue to remain on driving growth.Management acknowledged

    medium

    Muted demand environment

    Added to this, was the relatively muted demand environment. A combination of product innovations, sustained advertisement and sales promotion spends, and attractive consumer offers led to this growth in Q3.Management acknowledged

    medium

    Service revenue lagging product growth

    Our service revenue underperformed product, like you mentioned, and our growth was well below product growth. That said, we have rolled out, as you mentioned, a number of initiatives towards driving service revenue.Both acknowledged

    medium

    Unorganized market and leakages in service

    There is a very large unorganized market, a parallel market, which keeps interplaying with the organized Aquaguard in Eureka Forbes service market. And while we have worked systematically to cut leakages, co-opting a much larger share has taken time.Both acknowledged

    medium

    Q&A highlights

    8

    “our performance in Q3 was on the back of both, volume growth in water purifiers and on the back of our premium innovations doing well... volume growth sustained, and we saw good, strong volume growth continue.”

    Clarifies that volume growth is still strong, not just premiumization, which is crucial for penetration in a low-penetration market.

    asked by Umang Mehta

    2 min read6 chapters

    Detailed Narrative

    01

    Q3 FY25 Performance Overview

    Eureka Forbes reported a robust Q3 FY25 with revenues reaching ₹597.8 crores, marking an 11% year-on-year growth, or 11.3% excluding discontinued operations. This represents the fifth consecutive quarter of double-digit growth for the continuing business, primarily driven by a mid-teen growth in the product segment. Adjusted EBITDA margin expanded by 94 basis points to 10.8%, and Profit After Tax (PAT) surged by 53.6% year-on-year to ₹34.8 crores, despite a 19% increase in advertising and sales promotion spends.

    02

    Innovation as a Growth Driver

    The company emphasized innovation as a key factor for its growth, particularly in premium products. New launches like the Blaze Insta hot water purifier and Designo NXT Under-The-Counter water purifier have become market leaders in their segments. Towards the end of Q3, Eureka Forbes launched India's first truly smart water purifier, the Aquaguard Ritz Pro with IoT, aiming to enhance customer engagement and drive product integration into daily life. This focus on innovation is expected to continue driving growth in the premium portfolio.

    03

    Channel and Category Performance

    Growth was broad-based across all channels, with e-commerce showing particularly strong growth, followed by direct sales. The retail segment experienced muted growth post the festive period. In the cleaning segment, robotic vacuum cleaners like Forbes Smartclean Pro and Forbes Robo Vac N Mop Easy were key growth engines. The air purifier business saw significant traction, growing 3x year-on-year in the seasonally critical Q3, although it remains North-centric with expectations for future geographical diversification.

    04

    Service Business and Customer Experience

    While customer service KPIs showed significant improvement in Q3 due to technology investments and organizational focus, service revenue growth underperformed product growth. The tiered AMC structure launched earlier successfully drove volume growth and AMC adoption, though it led to some ASP dilution. Management expects service revenue to gain momentum as various initiatives, including managing the unorganized market and reducing leakages, begin to yield results. The company is committed to its journey of customer centricity.

    05

    Profitability and Cost Efficiencies

    The improved profitability, with EBITDA margin expansion, was attributed to operating leverage and cost efficiencies. Gross margins stood at 57.5%, an increase of 125 basis points sequentially but a decrease of 142 basis points year-on-year due to consumer offers and channel mix. The company's credit rating was upgraded to AA- Stable by CARE, reflecting improved financial health and marking the third upgrade in the last two years. Non-cash ESOP charges were ₹5.7 crores, similar to Q2, and are expected to stabilize at these levels.

    06

    Future Outlook and Strategic Focus

    Despite soft demand conditions, Eureka Forbes remains focused on driving growth through sustained investments in penetration, innovation, customer experience, digitization, and cost efficiencies. The company aims to continue expanding profitability and margins, leveraging its omnichannel presence and strong direct sales network to drive customer lifetime value and cross-selling opportunities. Management expressed confidence in driving sustained and profitable growth in the periods ahead, with significant headroom for further margin improvement.

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