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Aflac (AFL) Q3 FY25 earnings call

Earnings call· Sep 2025 (Q3 FY25)· Financials· Nov 5, 2025

Source: earnings call transcript

Aflac delivered strong Q3 FY25 results, marked by robust sales growth in both Japan and the U.S., particularly in cancer insurance and group products. The company maintained strong profitability and deployed a record $1.3 billion to shareholders through buybacks and dividends, underscoring its financial strength and commitment to capital management. Management highlighted strategic product repricing in Japan and ongoing U.S. growth initiatives, while acknowledging the need for continued agent recruitment and scaling of newer business lines.

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AFL operating KPIs by quarter

AFL operating KPIs stated on its earnings calls, by fiscal quarter
KPI Dec 2024 Q4 FY24 Mar 2025 Q1 FY25 Jun 2025 Q2 FY25This call Sep 2025 Q3 FY25 Dec 2025 Q4 FY25 Mar 2026 Q1 FY26Change vs prior quarter
Policy retention rate Aflac Japan
93.4% Persistency remained solid at 93.4%, which was unchanged year-over-year and in line with our expectations. Source: earnings call transcript
93.8% Persistency remained solid at 93.8%, which is up 40 basis points year-over-year and in line with our expectations. Source: earnings call transcript
93.7% Persistency remained solid at 93.7%, which was up approximately 40 basis points year-over-year, in line with our expectations. Source: earnings call transcript
93.3% Persistency remained solid year-over-year and in line with our expectations at 93.3%. Source: earnings call transcript
93.1% Persistency remained solid year-over-year and in line with our expectations at 93.1%. Source: earnings call transcript
92.8% While persistency was down, it remains strong and in line with our expectations at 92.8%. Source: earnings call transcript
-0.3 pt
Policy retention rate US
79.3% Persistency increased 70 basis points year-over-year to 79.3%. Source: earnings call transcript
79.3% Net earned premium was up 1.8%, persistency increased 60 basis points year-over-year to 79.3%. Source: earnings call transcript
79.2% Persistency increased 50 basis points year-over-year to 79.2%. Source: earnings call transcript
79% More importantly, we maintained strong premium persistency of 79% and increased net earned premiums 2.5%. Source: earnings call transcript
79.2% It remains strong at 79.2%. Source: earnings call transcript
79.3% More importantly, we maintain strong premium persistency of 79.3% and increased net earned premium of 3.5% for the quarter. Source: earnings call transcript
+0.1 pt

Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.

Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.