BRZE Braze (BRZE) Q2 FY27 earnings call
Braze delivered a strong quarter, driven by robust revenue growth and significant improvements in operating efficiency. The company is seeing accelerated adoption and monetization of its AI solutions, particularly with its Agentic harness approach, which is enhancing marketer productivity and driving competitive wins. Management raised full-year guidance, reflecting confidence in continued momentum and strategic investments.
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BRZE operating KPIs by quarter
| KPI | Apr 2026 Q1 FY27 | This call Jul 2026 Q2 FY27 | Change vs prior quarter |
|---|---|---|---|
| Customers | 2,713Total customer count increased 16% year-over-year to 2,713 customers as of April 30, 2026, up 371 from the same period last year and up 104 from the prior quarter.Source: earnings call transcript | 2,789Total customer count increased 15% year-over-year to 2,789 customers as of July 31, 2026, up 367 from the same period last year and up 76% from the prior quarter.Source: earnings call transcript | +2.8% |
| Customers above an annual spend threshold $500K+ | 349Our total number of large customers, which we define as those spending at least $500,000 annually, grew 33% year-over-year to 349.Source: earnings call transcript | 361Our total number of large customers, we define as those spending at least $500,000 annually grew 28% year-over-year to 361.Source: earnings call transcript | +3.4% |
| Net revenue retention rate | 110%Measured across all customers, dollar-based net retention was 110%, an improvement of approximately 100 basis points sequentially, while dollar-based net retention for our large customers was 111%, also up approximately 100 basis points from the prior quarter.Source: earnings call transcript | 110%Measured across all customers, trailing 12-month dollar-based net retention was 110% and while trailing 12-month dollar-based net retention for our large customers was 112%, up from 111% in the prior quarter.Source: earnings call transcript | 0 pt |
| Net revenue retention rate Large customers ($500K+) | 111%Measured across all customers, dollar-based net retention was 110%, an improvement of approximately 100 basis points sequentially, while dollar-based net retention for our large customers was 111%, also up approximately 100 basis points from the prior quarter.Source: earnings call transcript | 112%Measured across all customers, trailing 12-month dollar-based net retention was 110% and while trailing 12-month dollar-based net retention for our large customers was 112%, up from 111% in the prior quarter.Source: earnings call transcript | +1 pt |
| Remaining performance obligation (RPO) | $1.1BIn the first quarter, our total remaining performance obligation was $1.1 billion, up 30% year-over-year and up 4% sequentially.Source: earnings call transcript | $1.1BIn the second quarter, our total remaining performance obligations was $1.1 billion, up 27% year-over-year.Source: earnings call transcript | 0% |
| Current remaining performance obligation (cRPO) | $670MCurrent RPO was $670 million, accelerating to 28% year-over-year from 27% in the prior quarter.Source: earnings call transcript | $691MCurrent RPO was $691 million, up 24% year-over-year.Source: earnings call transcript | +3.1% |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.