C Citigroup (C) Q1 FY26 earnings call
Citi enters 2026 with broad-based, diversified momentum as the transformation pivots from safety-and-soundness spend toward AI and organic growth, and management leaned hard on an organic-only, no-M&A stance ahead of a May Investor Day. The forward returns stance is deliberately conservative versus the Q1 print, framing seasonal capital-markets strength and an uncertain macro as reasons for restraint while it keeps investing.
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C operating KPIs by quarter
| KPI | Dec 2024 Q4 FY24 | Mar 2025 Q1 FY25 | Sep 2025 Q3 FY25 | Dec 2025 Q4 FY25 | This call Mar 2026 Q1 FY26 | Jun 2026 Q2 FY26 | Sep 2026 Q3 FY26 | Change vs prior quarter |
|---|---|---|---|---|---|---|---|---|
| Common equity tier 1 ratio (CET1) | 13.6%We grew our tangible book value per share by 4% and ended 2024 with a CET1 ratio of 13.6%, approximately 150 bps above our regulatory capital requirement.Source: earnings call transcript | 13.4%We ended the quarter with a CET1 ratio of 13.4% and our tangible book value per share crossed $90.Source: earnings call transcript | 13.2%We ended the quarter at a common equity Tier 1 capital ratio of 13.2%, over 100 bps above our regulatory requirement at quarter end.Source: earnings call transcript | 13.2%We ended the quarter with a preliminary 13.2% standardized CET1 capital ratio, approximately 160 basis points above our 11.6% regulatory capital requirement, which reflects a 3.6% stress capital buffer.Source: earnings call transcript | 12.7%We ended the quarter with a CET1 ratio of 12.7%, which is 110 basis points above our regulatory capital requirement, and our tangible book value grew by 8% from a year ago.Source: earnings call transcript | 12.8%Our CET1 ratio stood at 12.8% and remains about 120 basis points above our current regulatory minimum.Source: earnings call transcript | 12.8%Our tangible book value per share rose 6% to $101.9 and our CET1 ratio stood at 12.8%.Source: earnings call transcript | 0 pt |
| Return on tangible common equity (ROTCE) | 6.1%This quarter, we reported net income of $2.9 billion, EPS of $1.34 and an RoTCE of 6.1% on $19.6 billion of revenues, generating positive operating leverage for the firm and in each of our businesses.Source: earnings call transcript | 9.1%This morning, we reported net income of $4.1 billion and earnings per share of $1.96 with an ROTCE of 9.1%.Source: earnings call transcript | — | — | 13.1%This morning, we reported net income of $5.8 billion for the first quarter with an EPS of $3.06 and an ROTCE of 13.1%.Source: earnings call transcript | 13%This morning, we reported net income of $5.8 billion for the second quarter with an EPS of $3.15 and an RoTCE of 13%.Source: earnings call transcript | 11.5%This morning, we reported net income of $5.2 billion for the third quarter with an EPS of $2.85 and an RoTCE of 11.5%.Source: earnings call transcript | -1.5 pt |
| Return on tangible common equity (ROTCE) Services | — | 26.2%Services generated positive operating leverage for the third consecutive quarter and delivered net income of $1.6 billion and continued to deliver a high ROTCE of 26.2%.Source: earnings call transcript | 28.9%Services generated positive operating leverage for the fifth consecutive quarter and delivered net income of $1.8 billion, with an ROTCE of 28.9% in the quarter and 26.1% year-to-date.Source: earnings call transcript | 36.1%Services delivered net income of $2.2 billion, with an RoTCE of 36.1% in the quarter and 28.6% for the full year.Source: earnings call transcript | 27%Services generated positive operating leverage and delivered net income of $2.2 billion with an RoTCE of 27%.Source: earnings call transcript | 30.9%Services generated positive operating leverage and delivered net income of $2.6 billion with an RoTCE of 30.9% in the quarter and 29% year-to-date.Source: earnings call transcript | 31.2%Average deposits increased 16% primarily driven by growth in the US Services generated positive operating leverage, net income of $2.6 billion and an RoTCE of 31.2% in the quarter and 29.7% year-to-date.Source: earnings call transcript | +0.3 pt |
| Return on tangible common equity (ROTCE) Markets | 7.4%Markets generated another quarter of positive operating leverage and delivered net income of $1 billion and $4.9 billion for the year and delivered an RoTCE of 7.4% and 9.1% for the year.Source: earnings call transcript | 14.3%Markets generated positive operating leverage for the fourth consecutive quarter and delivered net income of $1.8 billion and an ROTCE of 14.3%.Source: earnings call transcript | 12.3%Markets generated positive operating leverage for the sixth consecutive quarter and delivered net income of $1.6 billion with an ROTCE of 12.3% in the quarter and 13.5% year-to-date.Source: earnings call transcript | 6.2%Markets delivered net income of $783 million with an RoTCE of 6.2% in the quarter and 11.6% for the full year.Source: earnings call transcript | 18.7%Markets generated positive operating leverage and delivered net income of $2.6 billion with an RoTCE of 18.7%.Source: earnings call transcript | 17%Markets generated positive operating leverage and delivered net income of $2.4 billion with an RoTCE of 17% in the quarter and 17.8% year-to-date.Source: earnings call transcript | 12.3%Markets delivered net income of $1.7 billion an RoTCE of 12.3% in the quarter and 15.9% year-to-date.Source: earnings call transcript | -4.7 pt |
| Return on tangible common equity (ROTCE) Banking | 6.5%Banking generated positive operating leverage for the fourth quarter in a row and delivered net income of $356 million and $1.5 billion for the year and delivered an RoTCE of 6.5% and 7% for the year.Source: earnings call transcript | 10.7%Banking generated positive operating leverage for the fifth consecutive quarter and delivered net income of $543 million and an ROTCE of 10.7%.Source: earnings call transcript | 12.3%Banking generated positive operating leverage for the seventh consecutive quarter and delivered net income of $638 million with an ROTCE of 12.3% in the quarter and 10.7% year-to-date.Source: earnings call transcript | 13.2%Banking generated positive operating leverage for the 8th consecutive quarter and delivered net income of $685 million with an RoTCE of 13.2% in the quarter and 11.3% for the full year.Source: earnings call transcript | 15.8%Banking delivered net income of $304 million with an RoTCE of 15.8%.Source: earnings call transcript | 18%Banking generated positive operating leverage and delivered net income of $350 million with an RoTCE of 18% in the quarter and 16.9% year-to-date.Source: earnings call transcript | 19.2%Banking delivered net income of $378 million, an RoTCE of 19.2% in the quarter and 17.7% year-to-date.Source: earnings call transcript | +1.2 pt |
| Net new assets Wealth | — | — | — | $7.2BNet new investment asset flows slowed to $7.2 billion in the quarter, consistent with typical seasonality and we continued to see growth in client investment assets which were up 14% including the impact of market valuations with net new investment assets for the full year representing approximately 8% organic growth.Source: earnings call transcript | ~$15BNet new investment asset flows were approximately $15 billion in the quarter, contributing to approximately $43 billion in the last 12 months, representing approximately 7% organic growth.Source: earnings call transcript | $15.7BNet new investment asset flows were $15.7 billion in the quarter, contributing to over $56 billion in the last 12 months, representing 9% organic growth.Source: earnings call transcript | $38BWe brought in $38 billion in net new investment assets this quarter, up over 100% from a year ago.Source: earnings call transcript | +142% |
| Return on tangible common equity (ROTCE) Wealth | 10.1%Wealth generated a pretax margin of 21% and another quarter of positive operating leverage, delivering net income of $334 million and $1 billion for the year and delivered an RoTCE of 10.1% and 7.6% for the year.Source: earnings call transcript | 9.4%Wealth had a pretax margin of 17% and generated positive operating leverage for the fourth consecutive quarter and delivered net income of $284 million and an ROTCE of 9.4%.Source: earnings call transcript | 12.1%Wealth had a pretax margin of 22%, generated positive operating leverage for the sixth consecutive quarter and delivered net income of $374 million, with an ROTCE of 12.1% in the quarter and 12.5% year-to-date.Source: earnings call transcript | 10.9%Wealth had a pretax margin of 21%, generated positive operating leverage for the 7th consecutive quarter and delivered net income of $338 million with an RoTCE of 10.9% in the quarter and 12.1% for the full year.Source: earnings call transcript | 10.8%Wealth had a pretax margin of 18%, generated positive operating leverage and delivered net income of $432 million with an ROTCE of 10.8%.Source: earnings call transcript | 14.4%Wealth had a pretax margin of 23%, generated positive operating leverage and delivered net income of $583 million with an RoTCE of 14.4% in the quarter and 12.6% year-to-date.Source: earnings call transcript | 14.3%Wealth had a pretax margin of 22%, generated positive operating leverage, net income of $585 million and an RoTCE of 14.3% in the quarter and 13.2% year-to-date.Source: earnings call transcript | -0.1 pt |
| Return on tangible common equity (ROTCE) US Personal Banking | 6.2%USPB generated another quarter of positive operating leverage and delivered net income of $392 million and $1.4 billion for the year, and delivered an RoTCE of 6.2% and 5.5% for the year.Source: earnings call transcript | 12.9%USPB generated positive operating leverage for the tenth consecutive quarter and delivered net income of $745 million and an ROTCE of 12.9%.Source: earnings call transcript | 14.5%USPB generated positive operating leverage for the 12th consecutive quarter and delivered net income of $858 million with an ROTCE of 14.5% in the quarter and 12.9% year-to-date.Source: earnings call transcript | 14.3%USPB generated positive operating leverage for the 13th consecutive quarter and delivered net income of $845 million with an RoTCE of 14.3% in the quarter and 13.2% for the full year.Source: earnings call transcript | — | — | — | -0.2 pt |
| Employees | — | — | — | 226KI want to thank Jane, my colleagues and all 226,000 employees for the privilege of serving as your CFO over the last 7 years.Source: earnings call transcript | — | 219KThe benefits of our past investments and productivity efforts have allowed us to gain efficiencies across our expense base and reduce our headcount to 219,000 with over $800 million of severance incurred year-to-date.Source: earnings call transcript | — | — |
| Efficiency ratio | — | — | — | — | 58%Expenses of $14.3 billion were up 7% with an efficiency ratio of 58%, which I'll provide details on shortly.Source: earnings call transcript | — | 58.5%Expenses of $14 billion were down 2% on a reported basis with an efficiency ratio of 58.5%.Source: earnings call transcript | — |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
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