HUBS HubSpot (HUBS) Q1 FY26 earnings call
HubSpot delivered a solid quarter, showcasing strong core growth drivers and accelerating AI monetization through core seats and credits. The company is balancing aggressive AI innovation with significant operating margin expansion, reaching its 2027 margin targets a year ahead of schedule. Strategic pricing adjustments and sales enablement efforts are underway to drive long-term AI adoption and value for customers, despite some near-term impacts on sales cycles.
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HUBS operating KPIs by quarter
| KPI | This call Mar 2026 Q1 FY26 | Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|
| Customers | <300KQ1 marked a meaningful milestone for HubSpot as our total customer count reached nearly 300,000 globally, driven by 10,800 net customer additions in the quarter.Source: earnings call transcript | 306K+Our total customer count reached over 306,000 globally with 7,000 net additions in the quarter.Source: earnings call transcript | — |
| Net revenue retention rate | 103%Customer dollar retention remained healthy in the high 80s while net revenue retention was 103%, down sequentially as expected, but up over 0.5 point year-over-year.Source: earnings call transcript | 102%Customer dollar retention remained healthy in the high 80s, while net revenue retention was 102%, down 1 point year-over-year as continued seat and credit expansion was offset by other net upgrade headwinds as a result of customer budget optimization.Source: earnings call transcript | -1 pt |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.