UPS United Parcel Service (UPS) Q1 FY26 earnings call
UPS navigated a critical transition period in Q1 FY26, executing strategic actions like the Amazon glidedown and Driver Choice program to reshape its network. The company is firmly on track to achieve its $3 billion cost-out target, focusing on premium segments like SMB, B2B, and healthcare for revenue quality. Despite Q1 cost pressures, management anticipates a return to consolidated revenue and operating profit growth with expanded operating margins in the second half of the year, driven by increased productivity and a more agile network.
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UPS operating KPIs by quarter
| KPI | This call Mar 2026 Q1 FY26 | Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|
| B2B volume penetration US | 45.2%Looking at B2B, while average daily volume was down 5.1% year-over-year, it represented 45.2% of our total US volume which was a 140 basis point improvement versus the first quarter of last year and was our highest first quarter B2B penetration in 6 years.Source: earnings call transcript | 43.8%In the second quarter, B2B represented 43.8% of our total US volume.Source: earnings call transcript | -1.4 pt |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.