UPS United Parcel Service (UPS) Q2 FY26 earnings call
UPS successfully completed its Amazon glide down and network reconfiguration, structurally resetting its U.S. business for improved operating leverage. The company delivered strong Q2 FY26 results, exceeding expectations, and raised its full-year outlook, driven by a strategic focus on premium volume from SMB, healthcare, and B2B customers, alongside significant investments in automation and technology like RFID and AI.
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UPS operating KPIs by quarter
| KPI | Mar 2026 Q1 FY26 | This call Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|
| B2B volume penetration US | 45.2%Looking at B2B, while average daily volume was down 5.1% year-over-year, it represented 45.2% of our total US volume which was a 140 basis point improvement versus the first quarter of last year and was our highest first quarter B2B penetration in 6 years.Source: earnings call transcript | 43.8%In the second quarter, B2B represented 43.8% of our total US volume.Source: earnings call transcript | -1.4 pt |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.