VZ Verizon (VZ) Q2 FY25 earnings call
Verizon delivered a strong second quarter, driven by robust wireless service revenue and record adjusted EBITDA, leading to an upward revision of full-year financial guidance. The company's segmented market strategy and disciplined execution are yielding profitable connections and significant cash flow, despite persistent competitive pressures and elevated churn in the postpaid phone segment. Strategic investments in network infrastructure and AI-powered customer experience initiatives are underway to enhance retention and drive future growth, with the pending Frontier acquisition poised to ac
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VZ operating KPIs by quarter
| KPI | Mar 2025 Q1 FY25 | This call Jun 2025 Q2 FY25 | Sep 2025 Q3 FY25 | Dec 2025 Q4 FY25 | Mar 2026 Q1 FY26 | Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|---|---|---|---|
| Paid subscriber net additions Prepaid | 137KOur prepaid net adds of 137,000 were the best since the TracFone acquisition and represent a significant year-over-year improvement.Source: earnings call transcript | 50KCore prepaid net additions were $50,000 for the quarter an improvement of $62,000 from the prior year period.Source: earnings call transcript | 47KMoving to core prepaid, we delivered 47,000 net adds, our fifth consecutive quarter of positive subscriber growth.Source: earnings call transcript | 109KFourth quarter net adds were 109,000, our sixth consecutive quarter of positive customer growth.Source: earnings call transcript | 115KWe delivered 115,000 net adds, driven by our visible and total wireless brands, demonstrating the continuing strength of our prepaid business and our segmentation approach.Source: earnings call transcript | 73KPrepaid net adds were 73,000, our eighth consecutive quarter of positive net adds.Source: earnings call transcript | -36.5% |
| Paid subscriber net additions Broadband | 339KIn broadband, we continue to take share and grew our subscriber base with our dual fixed wireless access and fiber strategy, adding 339,000 subscribers in the quarter.Source: earnings call transcript | β | β | 372KFourth quarter net adds were 372,000, our highest of the year, reflecting strong customer demand across both fixed wireless access and fiber.Source: earnings call transcript | 341KWe continue to take share in the first quarter and delivered 341,000 broadband net adds.Source: earnings call transcript | 348KIn addition, we added 348,000 broadband net additions, continuing the share taking momentum we have built over the last several quarters.Source: earnings call transcript | +2.1% |
| Postpaid phone net additions Consumer | β | -51KConsumer postpaid phone net losses totaled $51,000 for the second quarter compared to 109,000 net losses in the prior year period as we benefited from strong gross adds.Source: earnings call transcript | -7,000However, gross add growth was offset by churn of 0.91%, which resulted in postpaid phone net losses of 7,000 in the quarter.Source: earnings call transcript | 551KImportantly, we added 616,000 postpaid phone net adds with 551,000 from consumer, our highest postpaid phone net adds in the last 5 years, all while delivering on our 2025 financial guidance.Source: earnings call transcript | β | β | β |
| Postpaid phone net additions Verizon Business | 67KVerizon Business delivered 67,000 phone net adds, down from 80,000 net adds in the prior year period.Source: earnings call transcript | 42KVerizon Business delivered 42,000 phone net adds in the second quarter compared with 135,000 net adds in the prior year period.Source: earnings call transcript | 51KVerizon business delivered 51,000 phone net adds.Source: earnings call transcript | β | β | β | +21.4% |
| Fixed wireless access net additions | β | 278KIn fixed waterless access, we delivered 278,000 net adds for the quarter, growing the base to more than 5.1 million subscribers.Source: earnings call transcript | 261KFixed Wireless Access net adds were 261,000 for the quarter.Source: earnings call transcript | 319KFixed wireless access net adds were 319,000.Source: earnings call transcript | 214KThis includes 214,000 fixed wireless access net adds and 127,000 fiber net adds.Source: earnings call transcript | 193KFixed wireless access and fiber delivered net adds of 193,000 and 155,000, respectively, demonstrating our continued success in capturing our broadband opportunity with both technologies.Source: earnings call transcript | -9.8% |
| Fios internet net additions | 45KFios Internet net adds for the first quarter were 45,000 versus 53,000 in the prior year period.Source: earnings call transcript | 32KFios Internet net adds for the second quarter were 32,000 versus 28,000 in the prior year period.Source: earnings call transcript | 61KFios internet delivered 61,000 net adds, our best quarterly result in 2 years.Source: earnings call transcript | 67KFios Internet delivered 67,000 net adds, our highest fourth quarter net additions since 2020.Source: earnings call transcript | β | β | +9.8% |
| Postpaid phone net additions | β | β | β | 616KImportantly, we added 616,000 postpaid phone net adds with 551,000 from consumer, our highest postpaid phone net adds in the last 5 years, all while delivering on our 2025 financial guidance.Source: earnings call transcript | 55KWe added 55,000 postpaid phone net adds in the quarter.Source: earnings call transcript | 184KIn the quarter, we delivered 184,000 postpaid phone net adds, a meaningful step-up from Q1 and an increase of 193,000 from last year.Source: earnings call transcript | +234.5% |
| Paid subscribers Fixed wireless access | β | 5.1M+In fixed waterless access, we delivered 278,000 net adds for the quarter, growing the base to more than 5.1 million subscribers.Source: earnings call transcript | ~5.4MWith approximately 5.4 million FWA subscribers, our annualized revenue has surpassed $3 billion and continues to grow.Source: earnings call transcript | β | β | β | β |
| Paid subscribers Broadband | β | β | 13.2M+Our broadband base is up 1.3 million subscribers from a year ago and is now over 13.2 million subscribers.Source: earnings call transcript | β | ~16.8MWe now have approximately 16.8 million broadband subscribers.Source: earnings call transcript | 17.1M+Notably, we now have over 17.1 million total broadband subscribers in our base.Source: earnings call transcript | β |
| Fiber net additions | β | β | β | β | 127KThis includes 214,000 fixed wireless access net adds and 127,000 fiber net adds.Source: earnings call transcript | 155KFixed wireless access and fiber delivered net adds of 193,000 and 155,000, respectively, demonstrating our continued success in capturing our broadband opportunity with both technologies.Source: earnings call transcript | +22% |
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