VZ Verizon (VZ) Q2 FY26 earnings call
Verizon reported a quarter of accelerating operational and financial performance, driven by improved customer economics and a new value proposition. The company raised its full-year guidance for key metrics and highlighted a significant new revenue opportunity in AI infrastructure, positioning itself for multi-year growth. Management emphasized a disciplined approach to customer acquisition and retention, alongside ongoing cost efficiencies.
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VZ operating KPIs by quarter
| KPI | Mar 2025 Q1 FY25 | Jun 2025 Q2 FY25 | Sep 2025 Q3 FY25 | Dec 2025 Q4 FY25 | Mar 2026 Q1 FY26 | This call Jun 2026 Q2 FY26 | Change vs prior quarter |
|---|---|---|---|---|---|---|---|
| Paid subscriber net additions Prepaid | 137KOur prepaid net adds of 137,000 were the best since the TracFone acquisition and represent a significant year-over-year improvement.Source: earnings call transcript | 50KCore prepaid net additions were $50,000 for the quarter an improvement of $62,000 from the prior year period.Source: earnings call transcript | 47KMoving to core prepaid, we delivered 47,000 net adds, our fifth consecutive quarter of positive subscriber growth.Source: earnings call transcript | 109KFourth quarter net adds were 109,000, our sixth consecutive quarter of positive customer growth.Source: earnings call transcript | 115KWe delivered 115,000 net adds, driven by our visible and total wireless brands, demonstrating the continuing strength of our prepaid business and our segmentation approach.Source: earnings call transcript | 73KPrepaid net adds were 73,000, our eighth consecutive quarter of positive net adds.Source: earnings call transcript | -36.5% |
| Paid subscriber net additions Broadband | 339KIn broadband, we continue to take share and grew our subscriber base with our dual fixed wireless access and fiber strategy, adding 339,000 subscribers in the quarter.Source: earnings call transcript | β | β | 372KFourth quarter net adds were 372,000, our highest of the year, reflecting strong customer demand across both fixed wireless access and fiber.Source: earnings call transcript | 341KWe continue to take share in the first quarter and delivered 341,000 broadband net adds.Source: earnings call transcript | 348KIn addition, we added 348,000 broadband net additions, continuing the share taking momentum we have built over the last several quarters.Source: earnings call transcript | +2.1% |
| Postpaid phone net additions Consumer | β | -51KConsumer postpaid phone net losses totaled $51,000 for the second quarter compared to 109,000 net losses in the prior year period as we benefited from strong gross adds.Source: earnings call transcript | -7,000However, gross add growth was offset by churn of 0.91%, which resulted in postpaid phone net losses of 7,000 in the quarter.Source: earnings call transcript | 551KImportantly, we added 616,000 postpaid phone net adds with 551,000 from consumer, our highest postpaid phone net adds in the last 5 years, all while delivering on our 2025 financial guidance.Source: earnings call transcript | β | β | β |
| Postpaid phone net additions Verizon Business | 67KVerizon Business delivered 67,000 phone net adds, down from 80,000 net adds in the prior year period.Source: earnings call transcript | 42KVerizon Business delivered 42,000 phone net adds in the second quarter compared with 135,000 net adds in the prior year period.Source: earnings call transcript | 51KVerizon business delivered 51,000 phone net adds.Source: earnings call transcript | β | β | β | +21.4% |
| Fixed wireless access net additions | β | 278KIn fixed waterless access, we delivered 278,000 net adds for the quarter, growing the base to more than 5.1 million subscribers.Source: earnings call transcript | 261KFixed Wireless Access net adds were 261,000 for the quarter.Source: earnings call transcript | 319KFixed wireless access net adds were 319,000.Source: earnings call transcript | 214KThis includes 214,000 fixed wireless access net adds and 127,000 fiber net adds.Source: earnings call transcript | 193KFixed wireless access and fiber delivered net adds of 193,000 and 155,000, respectively, demonstrating our continued success in capturing our broadband opportunity with both technologies.Source: earnings call transcript | -9.8% |
| Fios internet net additions | 45KFios Internet net adds for the first quarter were 45,000 versus 53,000 in the prior year period.Source: earnings call transcript | 32KFios Internet net adds for the second quarter were 32,000 versus 28,000 in the prior year period.Source: earnings call transcript | 61KFios internet delivered 61,000 net adds, our best quarterly result in 2 years.Source: earnings call transcript | 67KFios Internet delivered 67,000 net adds, our highest fourth quarter net additions since 2020.Source: earnings call transcript | β | β | +9.8% |
| Postpaid phone net additions | β | β | β | 616KImportantly, we added 616,000 postpaid phone net adds with 551,000 from consumer, our highest postpaid phone net adds in the last 5 years, all while delivering on our 2025 financial guidance.Source: earnings call transcript | 55KWe added 55,000 postpaid phone net adds in the quarter.Source: earnings call transcript | 184KIn the quarter, we delivered 184,000 postpaid phone net adds, a meaningful step-up from Q1 and an increase of 193,000 from last year.Source: earnings call transcript | +234.5% |
| Paid subscribers Fixed wireless access | β | 5.1M+In fixed waterless access, we delivered 278,000 net adds for the quarter, growing the base to more than 5.1 million subscribers.Source: earnings call transcript | ~5.4MWith approximately 5.4 million FWA subscribers, our annualized revenue has surpassed $3 billion and continues to grow.Source: earnings call transcript | β | β | β | β |
| Paid subscribers Broadband | β | β | 13.2M+Our broadband base is up 1.3 million subscribers from a year ago and is now over 13.2 million subscribers.Source: earnings call transcript | β | ~16.8MWe now have approximately 16.8 million broadband subscribers.Source: earnings call transcript | 17.1M+Notably, we now have over 17.1 million total broadband subscribers in our base.Source: earnings call transcript | β |
| Fiber net additions | β | β | β | β | 127KThis includes 214,000 fixed wireless access net adds and 127,000 fiber net adds.Source: earnings call transcript | 155KFixed wireless access and fiber delivered net adds of 193,000 and 155,000, respectively, demonstrating our continued success in capturing our broadband opportunity with both technologies.Source: earnings call transcript | +22% |
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