ZM Zoom (ZM) Q4 FY26 earnings call
Zoom delivered strong Q4 FY26 results, driven by AI innovation and platform expansion, with revenue growth accelerating and profitability remaining robust. The company is strategically investing in AI-first solutions across collaboration, customer experience, and new revenue streams, positioning itself as an AI-powered system of action for modern work. Management is confident in durable growth beyond $5 billion in revenue while maintaining focus on profitability and shareholder returns.
You’re reading a preview. Opening the full call uses 1 concall credit.
Sign in to use your monthly call allowance.
ZM operating KPIs by quarter
| KPI | This call Jan 2026 Q4 FY26 | Apr 2026 Q1 FY27 | Jul 2026 Q2 FY27 | Change vs prior quarter |
|---|---|---|---|---|
| Average monthly churn rate Online | — | 3%In our online business, Q1 average monthly churn was 3% as compared to 2.8% in Q1 of FY '26.Source: earnings call transcript | 2.9%In our online business, Q2 average monthly churn was 2.9%, in line with Q2 of last year.Source: earnings call transcript | -0.1 pt |
| Remaining performance obligation (RPO) | ~$4.2BLooking at both our build and unbilled contracts, our RPO increased over 10% year-over-year to approximately $4.2 billion.Source: earnings call transcript | ~$4.3BLooking at both our billed and unbilled contracts, our RPO increased 11% year-over-year to approximately $4.3 billion, driven by noncurrent RPO growth of 19%.Source: earnings call transcript | ~$4.5BLooking at both our billed and unbilled contracts, our RPO increased 14% year-over-year to approximately $4.5 billion, driven by noncurrent RPO growth of 25%.Source: earnings call transcript | — |
Operating figures the company stated on at least two of the calls shown, checked against each call's transcript. Click a figure to read the sentence. A dash means it was not stated that quarter.
Inve summary of the company's earnings call; see how call summaries are prepared. Not investment advice.