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    Indiamart Intermesh Limited

    INDIAMART
    Consumer Services·20 Jan 2026
    Management Summary

    IndiaMART delivered a solid Q3 FY26 with 13% YoY revenue growth and 17% YoY collections growth, driven by strong deferred revenue. However, paying supplier numbers saw a slight decline, and unique business inquiry growth moderated. The company continues to invest in AI-enabled technologies and is navigating the impact of recent price hikes in its silver subscription tier.

    Highlights

    5
    • Consolidated revenue from operations grew 13% YoY to Rs. 402 crores.

    • Collections from customers grew 17% YoY to Rs. 426 crores.

    • Deferred revenue grew 19% YoY to Rs. 1,775 crores.

    • Consolidated EBITDA margin was 33% at Rs. 134 crores.

    • Busy Infotech's revenue from operations grew 50% YoY (normalised) to Rs. 32 crores.

    Concerns

    3
    • Total number of paying suppliers declined by 1 thousand to 221 thousand.

    • Unique business inquiries growth slowed to 4% YoY from 17%, 12% in previous quarters.

    • One-time impact of Rs. 8.5 crores on P&L due to new labor code.

    Key financials

    Single quarter

    08 metrics
    1. 01Revenue from Operations₹402 Cr+13%YoY
    2. 02Collections from Customers₹426 Cr+17%YoY
    3. 03Deferred Revenue₹1,775 Cr+19%YoY
    4. 04EBITDA₹134 Cr
    5. 05EBITDA Margin33%

    Segment breakdown

    Busy Infotech
    ₹33 Cr Billing₹32 Cr Revenue from Operations₹112 Cr Deferred Revenue₹6 Cr Cash Flow from Operations4,31,000 Total Licenses Sold
    List

    Capital allocation

    1
    high confidence
    CategoryHeadline
    Liquidity

    Cash ₹3,051 crores

    Guidance & targets

    8
    CategoryTargetPriority
    ARPU
    ARPU Growth (overall)
    6-8%
    High
    ARPU
    ARPU Growth (top 10% customers)
    9-11%
    High
    Collections
    Collection Growth
    similar to 14%
    Medium
    Customer Addition
    Gross Additions
    natural numbers
    Medium
    Customer Addition
    Customer Addition (short-term)
    plus/minus 0
    Medium
    Pricing
    Full Impact of Price Hikes
    known
    Medium
    Upsell
    Upsell Trend
    8-9%
    High
    Overall Growth
    Overall Growth Rate
    20%+
    Low

    What to watch in Q4 FY26

    5

    Churn levels for paying suppliers

    April, May, June
    CurrentNot much change, annual display expected later
    TargetAnnual display of churn levels

    Why it matters

    To assess the effectiveness of product changes and price hikes on supplier retention.

    So I'm expecting that any annual display of the churn would be available sometime around April, May, June, not before that.

    Risks & concerns

    6
    RiskSeverity

    Decline in paying suppliers

    Total paying suppliers declined by 1 thousand due to price increases in the silver tier and fewer working days.Management acknowledged

    medium

    Moderation in unique business inquiries growth

    Unique business inquiries grew only 4% YoY, attributed to seasonal factors and reduced advertising during holidays.Management acknowledged

    medium

    Impact of new labor code

    A one-time impact of Rs. 8.5 crores was taken in the P&L due to the new labor code.Management acknowledged

    low

    Bot traffic affecting data reporting

    The proliferation of various bot types (ChatGPT, LLM bots) makes it difficult to distinguish human traffic, leading to the cessation of total traffic data reporting.Management acknowledged

    low

    Churn from silver category price hikes

    Price increase in the silver tier may lead to churn among 'fence-sitters', with the full impact to be seen in 6-9 months.Management acknowledged

    medium

    Buyer traffic shift to AI search

    Potential shift of buyer traffic from Google search to AI search, though management believes it expands TAM and focuses on repeat traffic.Analyst downplayed

    medium

    Q&A highlights

    8

    “Do we feel market is saturated? No. Market has kind of unlimited demand for enough number of quality leads that can be converted by sellers. So there is a number of sellers willing to pay if they get leads, which can be converted by them. Second, to attract more buyers, do we want to prefer moving to a fulfilment model? No. We would like to remain a software and tech-oriented company, with enablement embedded wherever it can...”

    Analyst questioned the subdued paid supplier numbers and potential market saturation, asking if a shift to a transaction-based model was considered. Management clarified their strategy to remain a tech-oriented company and focus on improving buyer inquiries.

    asked by Anmol Garg

    3 min read7 chapters

    Detailed Narrative

    01

    Q3 FY26 Financial Performance Overview

    IndiaMART reported a consolidated revenue from operations of Rs. 402 crores in Q3 FY26, marking a 13% year-on-year growth. Collections from customers also saw robust growth, increasing by 17% year-on-year to Rs. 426 crores. The company's deferred revenue grew 19% year-on-year to Rs. 1,775 crores. Consolidated EBITDA for the quarter stood at Rs. 134 crores, representing a 33% margin, while net profit reached Rs. 188 crores.

    02

    Busy Infotech's Contribution

    Busy, IndiaMART's accounting software subsidiary, recorded a billing of Rs. 33 crores in Q3 FY26. Its normalized year-on-year growth rate, after adjusting for payout structure changes, was 28%. Revenue from operations for Busy was Rs. 32 crores, showing a 50% normalized growth, and deferred revenue was Rs. 112 crores, growing 56% normalized. Busy sold approximately 10 thousand new licenses during the quarter, bringing its total licenses sold to 431 thousand.

    03

    Supplier Base and Business Inquiries Dynamics

    The total number of paying suppliers experienced a slight decline of 1 thousand, settling at 221 thousand. This decrease was primarily attributed to a moderation in gross additions following a price increase in the silver subscription tier and fewer working days due to the festival season. Unique business inquiries reached 28 million, growing 4% year-on-year, which indicates a slowdown compared to previous quarters' growth rates of 17% and 12%.

    04

    AI Adoption and Platform Enhancement Strategy

    IndiaMART continues its journey as an early adopter of new technologies, rapidly integrating AI-enabled solutions to enhance product quality, user experience, and trust. The company believes that the emergence of new technologies like AI expands the total addressable market (TAM). Management is actively focusing on improving repeat traffic, which currently stands at an all-time high of 58-59%, as a key strategy to navigate evolving search behaviors.

    05

    Pricing Adjustments and Churn Management

    A significant price increase was implemented in the silver subscription tier, raising the monthly rate from Rs. 3,000 to Rs. 4,000 and the annual rate from Rs. 28,500 to Rs. 32,000 (after discount). Management acknowledged that this steep hike might lead to some churn among 'fence-sitters.' The full impact of these price changes on renewals and overall churn is expected to become clear in the next six to nine months.

    06

    ARPU Growth and Monetization Focus

    The company's ARPU growth is currently aligning with its long-term trend of 6-8%, with top 10% customer ARPU growing at 9-11%. IndiaMART aims for an overall growth rate exceeding 20%, targeting a balanced contribution of 10% from customer additions and 10% from ARPU expansion. This strategy emphasizes balancing both top-line growth and profitability, leveraging higher-tier customers (Platinum and Gold) who contribute over 75% of revenue and maintain good upsell and retention rates.

    07

    Strategic Investment in Baldor Technologies and New Labor Code Impact

    Consolidated Other Income for the quarter included a one-time📎 fair valuation gain of approximately Rs. 82 crores, resulting from the revaluation of the strategic investment in Baldor Technologies. Additionally, the company incurred a one-time📎 impact of Rs. 8.5 crores on its P&L due to the implementation of a new labor code, which was mandated by ICAI.

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