HDB Financial Services Limited — Q1 FY27 earnings call

Call held 15 Jul 2026

Management summary

HDB Financial Services delivered a strong Q1 FY27, achieving record PAT and robust growth across its loan book and disbursements. Asset quality showed sequential improvement, supported by granular operational execution and AI initiatives in collections. While Consumer Finance and Gold Loans were key growth drivers, the company is strategically re-aligning Asset Finance for better risk-adjusted returns amidst moderating macroeconomic growth and ongoing geopolitical and weather-related monitorables.

Highlights

  • Profit after Tax (PAT) grew 38.3% YoY to ₹785 crores, marking the highest ever quarterly profit.

  • Gross loan book expanded 11.3% YoY to ₹1,21,846 crores, with disbursements growing 16.2% YoY to ₹17,629 crores.

  • Gross Stage 3 improved to 2.34% of the book, down from 2.44% in the previous quarter and 2.56% a year ago.

  • Net Interest Margin (NIM) improved to 8.35% from 7.74% in Q1 FY26, and Cost to Income ratio reduced to 39.9% from 42.7% YoY.

  • Consumer Finance book grew 21% YoY, with consumer durables expanding over 50% YoY and auto loans growing 21% YoY.

Concerns

  • Real GDP growth expectations for FY27 moderated to 6.6% as highlighted by RBI.

  • Inflation projections increased to 5.1% driven by supply-side pressures.

  • Asset Finance segment's disbursements are still in the process of picking up, with Commercial Vehicles growing 10% YoY and Construction Equipment 8% YoY, slower than other segments.

Key financials

  1. Gross Loan Book ₹1.22L Cr +11.3%YoY
  2. Disbursements ₹17,629 Cr +16.2%YoY
  3. PAT ₹785 Cr +38.3%YoY
  4. NII ₹2,509 Cr +19.9%YoY
  5. NIM 8.3%
  6. Cost to Income Ratio 39.9%
  7. Credit Cost 2.3%
  8. ROA (annualized) 2.5%
  9. ROE (annualized) 15%
  10. EPS ₹9.5
  11. Book Value Per Share ₹256.7
  12. Total CRAR 21.3%
  13. Gross Stage 3 2.3%
  14. Provision Coverage 55.7%
  15. Customer Franchise 23.9 Mn +18.6%YoY

What they filed

₹ Cr · quarterly
Line itemQ4 FY24Q3 FY25Q4 FY25
Revenue3,667 4,144 4,266
Net profit656 472 531
How to read this

₹ crore, as filed. The percentage beside a figure is the change against the same quarter a year earlier — never the quarter before, which would make every seasonal business look like it collapses and booms each year.

Segment breakdown

  • Enterprise Lending
    14% Disbursements Growth13.2% LAP+EBL Book Growth100% Gold Loan Disbursements & Book Growth
  • Asset Finance
    10% Commercial Vehicles Book Growth8% Construction Equipment Book Growthimproved sequentially qualitative Stage 3
  • Consumer Finance
    7.5% Book Growth21% Book Growth50% Consumer Durables Book Growth21% Auto Loan Book Growth

Capital allocation

high confidence
  • Liquidity Liquidity disclosed The company maintains a positive current ratio of almost 1.3 and a CP book of less than 2%, providing flexibility for short-term needs and keeping cost of funds within a tight range. Total CRAR stood at 21.29% as of June 30, 2026.
    Our borrowing mix remains well-diversified with a positive cumulative mismatch across all buckets up to five years. We remain well-capitalized with total CRAR of 21.29% as at June 30, 2026. In terms of availability and options for us, they're fairly broad. So, one number being very old school that I like to follow, is keeping a positive current ratio. Today, I have an almost 1.3 current ratio where I have a lot of flexibility to do short-term. If there is any need, we're able to intra-month, intra-quarter, or even across quarter go in and make sure we make changes. And when I say make changes today with a CP book of less than 2%, hardly any short-term loans, ability to go in and out when required is fairly high. And that gives us the ability to make sure that cost of funds is within a tight range.

Guidance & targets

Profitability

  • Net Interest Margin (NIM) Profitability · Ongoing · High confidence 8%+
    So Viral, overall, two numbers, you know, which we've been discussing is 8%+ we hold on to it.

    — Jaykumar Shah

  • ROA Profitability · Consistent basis · High confidence 2.5%
    The focus clearly is to be at 2.5% ROA.

    — Jaykumar Shah

Credit Cost

  • Credit Cost Credit Cost · Steady-state · High confidence 2.3%
    I think we've stated it earlier that we look at credit cost overall to be in the range of 2.3%. Nothing's changed from there at this point in time.

    — Jaykumar Shah

Asset Finance

  • Asset Finance Growth Asset Finance · Next few quarters · Medium confidence Growth coming through
    We are now at a juncture where you should start to see growth coming through. And let's wait for the next few quarters for the numbers to show up.

    — Jaykumar Shah

Business Loans

  • Business Loans Growth Business Loans · From Q2 onwards · Medium confidence Positive growth
    We today believe that a lot of actions that we've taken are all embedded into our network and very hopeful that that book starts to turn positive from Q2 onwards and then shows growth.

    — Jaykumar Shah

  • Business Loans Book Growth Business Loans · Q3 onwards · Medium confidence Book growth coming in
    So, disbursements should start to see growth and book growth coming in Q3 onwards.

    — Jaykumar Shah

Gold Loan

  • Gold Loan Book Doubling Gold Loan · Over a period of time · Medium confidence Double
    Even in our current branch network, we have the capacity and the network and the systems to probably double it over a period of time.

    — Jaykumar Shah

What to watch in Q2 FY27

Asset Finance Growth

Next few quarters
Current Commercial Vehicles book grew 10% YoY, Construction Equipment 8% YoY
Target Growth coming through

Why it matters

Management expects Asset Finance to accelerate; verifying this will show if strategic shifts are yielding results.

We are now at a juncture where you should start to see growth coming through. And let's wait for the next few quarters for the numbers to show up.

Risks & concerns

  • Real GDP growth moderation

    medium

    Real GDP growth expectations moderated down to 6.6% for FY27 as highlighted by RBI.

    Management acknowledged

  • Inflationary pressures

    medium

    Inflation projections increased to 5.1% driven by supply-side pressures.

    Management acknowledged

  • West Asia conflict

    medium

    Supply chain challenges that might arise from the ongoing West Asia conflict remain a key monitorable.

    Management acknowledged

  • El Nino-related risks / Monsoon impact

    medium

    El Nino-related risks remain a key monitorable, as monsoon conditions can affect 'man on the ground' activities like movement, plying, business, and collections.

    Management acknowledged

  • Sudden steep fuel price hike

    low

    A sudden steep 3% to 5% increase in fuel prices overnight could be a tipping point for CV operators, unlike current small, absorbed doses.

    Management acknowledged

Q&A highlights

4 direct, 1 evasive
Asset Finance recovery timeline and strategy Partial
On the Asset Finance side, as we spoke during, you know, the previous quarter, there's something which we built up as a moat in terms of building the Used CV side and working carefully in terms of which products we focus on New CV. So, a large part of that work has been done. We are now at a juncture where you should start to see growth coming through. And let's wait for the next few quarters for the numbers to show up.

Analyst questioned the slow recovery in Asset Finance; management indicated strategic shifts and expected growth in upcoming quarters without giving specific numbers.

Asked by Renish

Full-year credit cost guidance Partial
So, Renish, we don't go with guidance. I think we've stated it earlier that we look at credit cost overall to be in the range of 2.3%. Nothing's changed from there at this point in time. If economic circumstances are better, then obviously it will come through.

Analyst sought confirmation of lower credit cost guidance given Q1 performance; management reiterated 2.3% as a steady-state figure but avoided a specific full-year guidance.

Asked by Renish

Asset quality strength despite macro headwinds Direct
So, thanks for that, Abhijit. The way I would put it is, you know, a lot of work which we do is very granular and a lot of actions we take provide us with desired results only in a few months after those actions are taken. So a lot of actions specifically taken on the ground in Asset Finance and we've been speaking about it for almost 3 to 4 quarters, we've been speaking about Unsecured Business Loans for almost a year, and we've been speaking about the rest of the business as well.

Analyst expressed surprise at strong asset quality; management explained it as a result of granular, long-term strategic initiatives and AI in collections, rather than just market conditions.

Asked by Abhijit Tibrewal

Shrinking Business Loans and MFI segments Partial
On MFI, as I had mentioned, you know, it's more of a small pilot kind of a thing which we run. I wouldn't read too much into it. That's how I would put it on MFI. Business loans obviously is a very critical deliverable for us and we have to grow that business. We have taken a lot of initiatives towards the end of March. Those initiatives as we spread across our entire network sometimes takes time in terms of picking up and going with the flow. We today believe that a lot of actions that we've taken are all embedded into our network and very hopeful that that book starts to turn positive from Q2 onwards and then shows growth.

Analyst questioned sequential decline in certain segments; management clarified MFI's pilot nature and expressed confidence in Business Loans growth from Q2 due to recent initiatives.

Asked by Viral Shah

Sustainability of NIM and ROA Direct
So Viral, overall, two numbers, you know, which we've been discussing is 8%+ we hold on to it. The focus clearly is to be at 2.5% ROA. There will be some amount of mix change quarter on quarter that will might affect gross yield, but there will be other places where we have advantages even come through things like other income etc., which will net-set it off. So, at this point in time, we would like to make sure that we're able to deliver on the ROA front on a fairly consistent basis.

Analyst asked about the trajectory of yields and margins; management confirmed commitment to 8%+ NIM and 2.5% ROA, expecting mix changes to be offset.

Asked by Viral Shah

Rationale for vacating certain segments Direct
So, Shreepal, it's a combination. As Ramesh mentioned the focus is really risk-adjusted return. So, it's not looking at just the yield or just the competition. At the end of the day if we believe that we can make our RoA from a particular product, we will double down on it. If we believe at some points in time that these products won't fetch us the desired RoA over a period of time, then no point trying to put our energies more into it, right?

Analyst questioned the strategy behind reducing focus on certain segments; management clarified it's a strategic decision based on risk-adjusted returns, not solely yield or competition.

Asked by Shreepal Doshi

Future of the MFI business Evasive
So I don't think at this point in time we'd want to even comment on it. Today it gives us a great moat in terms of understanding the rural market, right? And without really stressing out on P&L if somebody allows me through a couple of hundred branches to go into rural, understand the local markets, see how we can serve our customers better, I think it's a great thing and it also makes me positive P&L, then why worry too much, right?

Analyst asked about potential MFI shutdown; management avoided a direct answer, framing MFI as a strategic tool for market understanding rather than a standalone profit center.

Asked by Shreepal Doshi

ECLGS utilization and process Direct
So it's work in progress, Piran. You know, don't have a large number yet. So the real challenge is that the ECLGS is specifically around working capital. So we have to establish end use. So somebody can't use ECLGS just to, let's say buy a new commercial vehicle or to buy a new asset. It has to be - so that we have to be able to demonstrate that there is a working capital gap that needs to be filled in because of specific challenges that the borrower is facing around, let's say collections, because of his exports getting delayed and things like that. So that process is little more involved than what the previous ECLGS frameworks were. So we're making sure that we're working through that. It is coming through, but not in great numbers.

Analyst inquired about ECLGS uptake; management explained the complex, working-capital-specific nature of the scheme, leading to lower utilization despite ongoing efforts.

Asked by Piran Engineer

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Detailed narrative

Robust Financial Performance and Growth

HDB Financial Services reported its highest ever quarterly Profit after Tax (PAT) of ₹785 crores for Q1 FY27, marking a significant 38.3% YoY and 4.6% QoQ increase. The gross loan book expanded by 11.3% YoY to ₹1,21,846 crores, with disbursements growing 16.2% YoY to ₹17,629 crores. Net Interest Income (NII) also saw strong growth of 19.9% YoY to ₹2,509 crores, contributing to a healthy Net Interest Margin (NIM) of 8.35%, up from 7.74% in Q1 FY26.

Improving Asset Quality and Operational Discipline

The company demonstrated improved asset quality, with Gross Stage 3 reducing to 2.34% as of June 30, 2026, from 2.44% in the previous quarter and 2.56% a year ago. This improvement was attributed to granular operational execution, specific initiatives in Asset Finance and Unsecured Business Loans, and the effective use of AI in collections. The provision coverage ratio stood at 55.73%, and the credit cost for the quarter was 2.32%, slightly down from 2.35% in the previous quarter.

Strong Segmental Performance in Consumer Finance and Gold Loans

Consumer Finance delivered a strong quarter, with its book growing 7.5% QoQ and 21% YoY. This was primarily driven by consumer durables, which expanded over 50% YoY, and auto loans, which grew 21% YoY. In Enterprise Lending, gold loan disbursements and the overall book doubled over the last year, supported by the enablement of gold loan services in close to 500 branches. Management expects continued positive momentum in these segments.

Strategic Re-alignment in Asset Finance and Business Loans

While Asset Finance saw modest growth (Commercial Vehicles 10% YoY, Construction Equipment 8% YoY), management is strategically re-aligning its product mix towards better risk-adjusted returns, reducing exposure to high-value, low-return products. For Unsecured Business Loans, disbursements accelerated in the latter part of the quarter, with management expecting positive growth from Q2 onwards and book growth from Q3, following initiatives taken since March.

AI-Driven Transformation and Customer Lifecycle Focus

HDBFS is implementing an AI-first design to transform its customer experience from a 'Transaction Journey' to a 'Life Cycle Journey' under a new umbrella called 'Shikhar'. This initiative aims to leverage AI for enhanced onboarding, faster processing, intelligent customer servicing, collection automation, and predictive hyper-personalized offerings, fostering long-term financial relationships with customers.

Macroeconomic Environment and Key Monitorables

The domestic economic activity showed resilience, but Real GDP growth expectations for FY27 moderated to 6.6%, and inflation projections increased to 5.1% due to supply-side pressures. The regulator maintained a neutral stance, keeping the repo rate unchanged. Key monitorables for the company include potential supply chain challenges from the West Asia conflict and El Nino-related risks, particularly their impact on rural markets and collections.

This is an AI-generated summary of a publicly available earnings call transcript.